Serial No invalid when computer upgraded to Win 7 - Photoshop elements 7

Hi there someone
Have just had my Computer upgraded and now have to reinstall Photo Elements 7 and Premiere Elements 7
The install says invalid Serial number.
Have spoken to Adobe Customer Services and they have confirmed the serial numbers to be valid.
Can Someone please help!

Hi,
I suspect that version 7 was getting old and wanted a little nap - like I do sometimes.
Glad you got it to work now.
Thanks for letting us know.
Brian

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I'm moving an internal hard drive from an old computer to a new computer. (My new compute runs Windows 8.1) How do I transfer the catalog data to my new computer so the Organizer of Photoshop Elements 6 will find the data on the hard that has been moved to the new computer? Is this possible or do I have to use the procedure of copying the catalog along with the photos to a back up hard drive and then restore them on the new computer?

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If the idea of fiddling with the sqlite database with external sqlite manager tools is ok for you, I can describe the process more in detail. You only copy your catalog folder (as suggested above) to another location. Instead of trying the 'reconnection' way, you install the sqlite utility on the new computer. When the old drive is installed in the new computer, you simply edit a given record in the catalog database, catalog.psedb, and start the organizer with your copied catalog by simply double clicking the 'catalog.psedb' file.
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Date: Tue, 29 Nov 2011 17:55:13 -0700
From: [email protected]
To: [email protected]
Subject: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
    Re: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
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It is not viewable on your old computer. We may be able to get you a replacement serial number. Do you still have your proof of purchase for Photoshop Elements 5?
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Thanks very much for that link I will use it. An upgrade would be very welcome and would cheer me up a lot.
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https://forums.adobe.com/thread/1586751
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Andrew Corbett
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www.PerfectArc.com
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I've not been in college for a few days so haven't been able to reproduce the error message as of yet.
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[email protected]

Thank you so much. I thought I was asking a question to a real person in live chat, like customer service. I did not know it was going to be read by other people.
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[email protected] <mailto:[email protected]

Serial No invalid when computer upgraded to Win 7 - Photoshop elements 7

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