Serial # not accepted when I'm trying to install LR5 on my new Mac

I have LR 5 installed on a a PC. When I try to install LR on my new Mac my "old" serial # isn't accepted.
Will the serial # be accepted if I uninstall LR from my old computer perhaps?
Or will I have to buy a new license?

Did you get this serial number from Adobe or an authorized Adobe reseller or did you get it from Amazon or somewhere else where the origin is not clear? I ask this because sometimes serial numbers can be stolen and Adobe doesn't know for a while, but eventually they black-list them in newer versions of the software.
Is this a situation where you purchased an upgrade and aren't entering the previous version's serial number?
Is the bad serial number indicated immediately upon typing the last digit with a red X instead of a green checkmark next to where the serial number is entered, or is the serial number indicated as bad after you log into Adobe during the install and registration process?
Did this serial number come from a download or from a box? Maybe one of these types of purchases only allows activating on a single platform. Maybe you'll need to chat with Adobe about it, via the Chat links on their support pages.

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contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I'm trying to install CS6 on a new mac book air, the serial number is no recognized

I people,
I bought CS6 some time ago. I changed my pc, now it is a mac book air.
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Mario Mango Furnari do you have a Mac serial number to install under Mac OS? You can verify the operating system you are licensed utilize Creative Suite 6 on at http://www.adobe.com/. For more information on how to locate the serial number please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Re: Trying to install DW CS3 on new Mac, get this message:Startup error,Required resources are missing

Hello,
I am reading your thread here and I am having problems reinstalling CS3 after I did a migration from old iMac to new iMac (which rendered the installed CS3 unusable). I have "required resources are missing" error message when trying to reinstall from purchased CD. Please suggest how to help. thanks,

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My security answers are not accepted when downloading movies. Why

My security answers are not accepted when downloading movies.TRIED restting the security question that did not work. Called apple support --- no help.
I'm at a lost PLEASE HELP

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only

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Serial number not accepted when using disc to download on second computer.

Serial number not accepted when using disc ot download CS6 to second computer. Help...

make sure you're entering the correct serial number for the correct product: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
if you're certain that you are doing that, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html

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Please can you help!
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Starting a couple of days ago my mouse and keyboard stopped working suddenly.
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I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
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Install the latest Microsoft Windows updates.
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Download the latest version of iTunes.
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Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
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Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
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I have a macbook pro from 2006, my internal cd drive is not working and i'm trying to install factory definitions from an external cd drive. the problem is that when i press c nothing happens only appears an interrogation folder.

i have a macbook pro from 2006, my internal cd drive is not working and i'm trying to install factory definitions from an external cd drive. the problem is that when i press c nothing happens only appears an interrogation folder. or sometimes appears the apple logo and than back again to the interrogation folder... Help please!!!!

mcbsousa wrote:
hm... Is there any chance of making the bootable usb file and send it by dropbox or something like that? than put it in a pen drive and connect to the mac??
Sending by Dropbox where, To who, to what computer? As your does not start up.
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Then you can use the App disc in the external CD/DVD drive to load up all the included Applications that come with your version of OS X.

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i am not able access my ipad as it says that the icloud has not been backed up. it also does not accept when i click ok.

Try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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What do I do when I am trying to install my new version of itunes, and it says this: The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified.

I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.

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Security question answers are not accepted when renting movies. Why? How do you correct?

Correct Security answer are not accepted when renting movies.
Why? How do I correct the problem so I can watch movies?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Serial # not accepted when I'm trying to install LR5 on my new Mac

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