Serial not detected, and cannot register serial.. .need a manual

Hi! I am new to the IPod World... now, I have a big problem: if I want to fetch a manual from the IPod webpage, I am asked for a serial number. Everytime I enter the one on the back of my computer: 2CD5240X0R, it does say that this number is not a valid serial number. If I use the automatic detection, , it says no serial found.
If I want to register this Ipod with apple, it says that this serial number is not valid ("Enter a valid serial number). [I even tried it with "-1" as suffix)..
Now, I would need a manual for this Ipod, and since my serial number is not accepted and I do not know which modell it is, not even the generation - within the Ipod, when I ask for the about, it says Modell PS492AAABA - how can I proceed? It has a color display, 30 GB, can load pictures, and the serial is as suggested.
Can someone tell me what to do? I do not know how to contact apple.. and I do not know how to manually find out what Ipod it is (5th gen? or some other)...
Many thanks!
HP   Windows XP   IPod

See if this helps: Identifying different iPod models

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