Serial not working for CS6 Master

Hi there, I uninstalled my Adobe Master Collection and re-installed it, only to find the serial no longer working. What's the best way of fixing this?
Also how can I prevent this happening in future? Thanks in advance!

Best to Contact Customer Care.

Similar Messages

  • Photoshop extension building not working for cs6, works for the rest

    I am building an extension for photoshop the manifest file is as below:
    <?xml version="1.0" encoding="UTF-8"?>
    <ExtensionManifest Version="4.0" ExtensionBundleId="Kit" ExtensionBundleVersion="2.0.0"
      ExtensionBundleName="Kit" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
      <ExtensionList>
      <Extension Id="Kit.extension1" Version="2.0.0" />
      </ExtensionList>
      <ExecutionEnvironment>
      <HostList>
      <Host Name="PHSP" Version="[13.0,15.9]" />
      <Host Name="PHXS" Version="[13.0,15.9]" />
      </HostList>
      <LocaleList>
      <Locale Code="All" />
      </LocaleList>
      <RequiredRuntimeList>
      <RequiredRuntime Name="CSXS" Version="3.0" />
      </RequiredRuntimeList>
      </ExecutionEnvironment>
      <DispatchInfoList>
      <Extension Id="Kit.extension1">
      <DispatchInfo >
      <Resources>
      <MainPath>./index.html</MainPath>
      <ScriptPath>./Kit.jsx</ScriptPath>
      </Resources>
      <Lifecycle>
      <AutoVisible>true</AutoVisible>
      </Lifecycle>
      <UI>
      <Type>Panel</Type>
      <Menu>Beauty Retouching Kit</Menu>
      <Geometry>
      <Size>
      <Height>580</Height>
      <Width>250</Width>
      </Size>
      <MaxSize>
      <Height>580</Height>
      <Width>250</Width>
      </MaxSize>
      <MinSize>
      <Height>580</Height>
      <Width>250</Width>
      </MinSize>
      </Geometry>
      <Icons>
      <Icon Type="Normal">./pictures/thumb/Icon.png</Icon>
      <Icon Type="RollOver">./pictures/thumb/Icon.png</Icon>
      <Icon Type="DarkNormal">./pictures/thumb/Icon.png</Icon>
      <Icon Type="DarkRollOver">./pictures/thumb/Icon.png</Icon>
      </Icons>
      </UI>
      </DispatchInfo>
      </Extension>
      </DispatchInfoList>
    </ExtensionManifest>
    I tried this code for photoshop CC and CC 2014, it works for both but I couldn't get it to run for cs6 it gives the below error from the extension manager:
    so isn't Version="[13.0,15.9]" correct? why would it not work for cs6? thanks in advance.

    Hi,
    CS6 doesn't support HTML Panels but Flash ones, this should be the why the Adobe Extension Manager fails.
    You might find help here (Flash): Creative Suite Extension Builder and here (HTML): Extension Builder 3
    Davide Barranca
    www.davidebarranca.com
    www.cs-extensions.com

  • Serial not working for Acobat X

    Hi, I've just installed a new version of CS5. I was using the trial version for a few weeks and I realised that Acrobat Pro was not installed.
    Not to worry I thought.
    Today, I bought the serial for Design Premium CS5 and rang Adobe to confirm that we would recieve Acrobat X serial upon purchasing the serials.
    They said we would.
    Indeed, I did get two serials. However, one was for CS5 Design Premium (which worked!) and the other was for Acobat 9 Pro which does not work with my installed trial version of Acrobat X.
    Can someone from the Customer Support team please help as I currently have a trial version of Acrobat X that's still asking for a serial.
    Ta
    Adrian

    Creative Suite currently ships with Acrobat 9 - *not* Acrobat X.
    Because of the way the license manager operates, you always get two serial numbers - one for CS, and one for Acrobat - but serials for Acrobat 9 will not of course work for Acrobat X, trial or no trial.
    Acrobat X Pro will be included in the next dot release of CS5, details of which will be sent automatically to customers with a support subscription plan. At this time we cannot give any more information on dates, prices or upgrade paths.

  • Photoshop CS4 serial not working for 64 bit

    Ok heres the story, ive been using my copy for about 8 months straight without any problems, yesterday I start up photoshop as I do every day and BLAM, it tells me the serial Ive been using is no longer valid.
    When i try to re enter the serial it gives me a big fat red cross.
    The weird thing is that the 32bit version seems to work just fine.
    I already tried re installing the program, used the CS4 cleaning utility and whatnot, but still the same problem, 64 bit asks for serial, 32bit works, I have 8 gigs of ram in my rig and hate to let it all go to waste by using the 32 bit, so if anyone has any clue about my problem, please share.
    Cheers

    Sounds like a specific part of the licensing service does not launch. Have you checked your event viewer and your Services panel?
    Mylenium

  • Acrobat 9.0 serial not working for Acrobat XI update (Mac)

    The subject line says it all. When I try to run my newly downloaded XI update, it requests a serial number for a qualifying product. I have Acrobat 9.0.0 Pro installed, and when I try to run XI, I get a window reading: "Serial Number you provided is valid, but a qualifying product could not be found on this computer."
    Then I manually input the serial (correctly--I've triple checked), select Acrobat Professional 9.0 for Mac in the pull down menu and click "Next." I get an error message saying, "This serial number is not for a qualifying product. Please try another."
    What the heck?

    start here, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    if that info fails to resolve the problem, contact adobe support  https://helpx.adobe.com/contact.html

  • Dynamic link not working for CS6 on Windows 8

    I'm trying to import video frames to layers, but it keeps saying that the dynamiclink isn't available! And I have a windows 8 laptop. 

    Refer to this:
    Could not complete your request because the DynamicLink Media Server is not available.
    Mylenium

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

  • Filtering not working for newly added child objects in master-detail table

    Hi,
    I am using Jdeveloper 11.1.1.4 version.
    Problem scenario:
    Filtering of records is not working for newly created child objects in a master-detail scenario.
    Steps to reproduce this issue using HR Schema (using LOCATIONS and DEPARTMENTS table ) :
    1. Create Business components (EO's & VO's ) for LOCATIONS & DEPARTMENTS table)
    1. Create a .jspx page and insert a readonly master table of Locations
    2. Insert a child table (inline-edit table) of Departments and enable filtering
    4. For the child table, drag and drop CreateInsert operation as a toolbar button .
    5. Create a new child record using the toolbar button and enter data .
    6. Filtering on the newly created child record's attributes does not work.
    Please note that the same filter works for existing child records.
    Any suggestions for resolving this issue?
    Thanks,
    Vikas

    Found from Fusion Developer's Guide the following snippet about QBE functionality :
    "+When you create data controls, all data collections will automatically include a Named Criteria node with an All Queriable Attributes criteria. This is the default view criteria that includes all the searchable attributes or columns of the data collection. You cannot edit or modify this view criteria+. "
    So, the question is if the implicit view criteria cannot be edited, how else to set the query execution mode to "Both" ?
    Shouldn't ADF BC support this by default? Is this a bug?
    Note:- If you create a maste-detail table using POJO datacontrols, filter works correctly for newly created child records also .
    This seems to be an issue with ADF-BC datacontrols only.
    Thanks,
    Vikas

  • Adobe DV is not working for Video out in CS6!

    Adobe DV is not working for Video out in CS6!
    I verified my DV device is working fine with Premier Pro CS6.
    Anybody ever get this to work?

    Stan,
    First, the two audio/video output preferences in Encore CS4 and CS6 have different looks, as seen in the images below.
    But both are going out through DV/Firewire. Premiere Pro CS6 has the same look and settings as Encore CS6 and the Preview goes out to the monitor.
    CS4 -first image and CS6 -second image.

  • Form Designed in LiveCycle will not work for End User

    Please Help!
    I am a newbie to Adobe LiveCycle but recognized the utility in the program, so decided to give it a while to try and streamline some of my employer's forms.  After spending too much time learning how to design a form (much to the dislike of my boss), I am finally going to have to ask for some help.  So here's the deal:
    I've designed a dynamic pdf in LiveCycle with two master pages and two repeating flowed subforms.  The first repeating subform is basically an expanding table intended to be used as a photographer's log where they can log each photo taken with the camera.  The expanding table has some code with a button at the top for the end user to enter the number of photos on the photo roll, click submit, and table expands to however many instances of rows are needed for each photo that was taken.  The second subform is basically an image field and text fields used as photo captions/photo compilation pages.  When the end user clicks submit on the first subform to expand the table, I also have javascript in that click event to also create same amouint of instances of the second subform (the photo compilation page(s)).  Each text field for the photo caption on the second subform is populated by the data entered into the photo log table cells.  I was able to find a script to correctly populate those fields for each instance of the table.  Wish I had the form here, but it's at work at the moment.
    My problem is this: I've scratched and clawed to get all of the forms expanding correctly and the scripts populating each instance of the fields correctly and everything works great in LiveCycle preview.  I then saved the form as PDF for use by my field crew personnel (whom all use, at the very least, Adobe Pro 9, but most Pro X).  I sent the new form to them and they move it to their desktop, open it with Adobe Pro, and populate all of the fields and everything works swimmingly.  However, once they save it, it gets all jumbled and they can't even print it.  We even thought we found a workaround by entering all data and printing to PDF, but even that has turned out to not work.  I checked to make sure that I designed and saved the form in LiveCycle for use with the Adobe Pro versions, but still not working for my end users.
    Anyone have any thoughts on my long explanation??  Please HELLLLPPPP!

    The error(s) occur when trying to save the document.  I want each user to tell the first page how many rows they will need in the photo log table, so they would enter however many photos were taken in the box: "Number of Photos on Roll:"  ---> Then click the "Submit" cmd button.  That should expand the table.  Once it expands, it should also add the same amount of instances of the photo compilation page (2nd Page) as there are rows in 1st page table.  Then the user will populate each cell of the table on page 1 with data.  The data entered into the page 1 table cells will populate the text fields (photo caption) in Page 2 once the user clicks on the "Populate Captions!" cmd button in the lower left corner of the table on Page 1. 
    The problem is in the distributing of the form to the user so they can save the form after populating the data.  I did a test run this morning and for some reason it did do the "print to PDF" correctly for 5 photos on the roll (though this has not been happening every time and especially for a large number of pages, ie. 80 photos).  However, after entering the data for 5 rows on page 1 and then populating the 5 photo compilation pages, I saved a copy as "Save As PDF" and closed the document.  Then re-opened the copy in Acrobat Pro X.  The new copy:
    -had 5 additional rows added to Page 1
    -Duplicates of some of the fields
    -Only retained the 1st instance of the Second Page (Photo w/ Caption) and not all fields were populated
    Again, this all works fine in the LiveCycle Preview but not anywhere else.  I do not have this set up to be linked to an external data source (YET) but there is javascript in the cmd buttons.  I also do not want to distribute this form to end users and then collect the data back from them.  I want them to be able to save a copy of my LiveCycle designed form, open in Adobe Pro, populate the data and save as many copies as needed for form production.

  • Auto To working for one material and not working for other material

    Hi,
    Hope everybody is doing fine.
    I have configured the auto TO. Its working fine for one material and not working for the other material. I checked the material master and wm 1,2 views have the same fileds / values. What could be wrong?
    I didn't setup the back ground processing job. Is that is affecting it?
    thanks for any help.
    regrads,
    KHAN

    Thnaks,
    You are right but then what could be wrong? Its working for one material and not working for otehr material? Any clue?
    Appreciate your time charlie

  • I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?  Best,  James.

    I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?
    Best,
    James.

    you cannot use your pc license to install on a mac.  you would need a separate license (and serial number) for that.
    adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
    your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

  • Help! Built in features/hints not working flash cs6. Need fix ASAP

    Loads of built in features are not working for me in Flash CS6. When I was using CS4 they did, now they aren't. I will give two examples. Say for example I am writing code in the actions window and I type "green_btn." in regards to the name of a button instance, what usually happens when I hit the "." immediately after "green_btn" a menu will pop up showing me every option I can pick, like green_btn.addEventListener() etc etc. There is usually a menu that comes up, but for me there is no menu. I have also created a button symbol, placed an instance of it on the stage, named the instance and tried it again (cs6 is supposed to recognize the "_btn" automatically and make the menu come up even if there is no button created, but I decided to create one just in case), and no menu pops up, still . Something is wrong here, it used to work for me when I had CS4 installed. Another example is if I am in the actions window again, and I type in a function like trace(); for example, you are supposed to be able to put your cursor infront of it, or highlight it and hit F1 and it will take you directly to the help page for that function. This does not happen as well. As I go on and on I seem to keep stumbling across all these built in features for convenience that are not working. And I know 100% that they are supposed to be, I am actually in a class right now for flash and I watch demo videos where it works perfectly. What is going on with mine? I have checked every possible preference and option, I have everything and I mean EVERYTHING up to date with the most current versions. I'm stuck, and I am getting really pissed off to be blunt, I need to fix this ASAP because it is going to affect my studies which are currently ongoing, I have deadlines to  meet and I am dicking around trying to fix this. PLEASE PLEASE HELP ME! Any suggestions and solution will be greatly appreciated on my behalf. If anyone helps me fix this I'll kiss you!!!!!!!!

    I increased the cache from 800 to 5000, is that sufficient?
    The .fla is saved to my harddrive
    still no code hinting. I also unchecked and rechecked the code hinting, and even did a reboot on my comp and still nothing.
    everything is updated, EVERYTHING, to the most current version available. I updated everything possible through the "Adobe Help Manager" and also through the help menu within the programs themselves; Help->Updates. I made slight progress with the help issue, in general settings withing the "Adobe Help Manager" I changed it to display local help only. So now when I initiate help by either right clicking, and then going to "view help" in the pop-up menu, or by hitting "FN+F1" (hp laptop) it brings up the flash_reference.pdf but it does not go directly to the function selected as it's supposed to. So maybe that isn't even progress...
    I watched the demo video for the course I am in, and it shows our instructor put the cursor immediately infront of trace(); (within the actions window) and go to help and it goes directly to the help section on trace, and then he also highlights trace(); and goes to view help and it does the same thing.
    I am also in touch with him (its an online course) to see if he can figure out it, and I am still waiting to hear back from him, but no one seems to know. I even contacted ADOBE today and got passed on to 3 different people only to be given the toll free 800 number because no one knows how to fix it.

  • I have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    i have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    Warranty and support is only valid in the country of origin.  The only exception being the EU where a device bought in any EU country can get warranty or service in any EU country.
    Warranty is determined by device (serial number), no documentation required.
    Apple does not repair devices, they replace them.  For that reason, ensure the device is backed up and any pictures take with the device are copied off the device prior to going in for service.

  • Lighting Effect not work in CS6*

    Why Filter/ Render/ Lighting Effect not work in CS6?
    It's not work only in CS6 Beta or in anything else :-/. It's Useful with me

    A bit more information would be helpful.  What is happening on your system when you go to  lighting effects?
    What system are you running on? What video card are you using? Are you using the most recent driver?
    Do check our system FAQ as GPU is requried for lignting effects to work properly.
    FAQ: What features use the GPU and how do I troubleshoot GPU issues?
    Pattie

Maybe you are looking for