Serial number after upgrade

Hi,
I purchased Final Cut Express HD 3.5 a long time ago. Later I upgraded to Final Cut Express 4. I installed it without problem and without entering my serial number. Now I got a new motherboard for my Mac (because of a defect of the graphical processor). And after this, when I start Final Cut Express 4, I get a "Licensing" window: "Enter user information below" (Name, organization and serial number). I enter the serial number for my Final Cut Express HD 3.5, but when I click "OK", it says "Alert: The serial number you entered is not valid".
How to fix this?
Have a nice day,
Michel

There should be a separate serial number than came with the v4 upgrade.

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