Serial number can't see it no more

can't see the serial number can't see it no more.  What do i do?  in itunes to restore my ipod, can't see device but it's connect to my computer

Hello there, debrasolis.
The following Knowledge Base article offers up some great steps for troubleshooting an iPod not being recognized in iTunes:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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    Ray Garner, CCNP
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