Serial number can't see on product box/sleeve - help?

Hi Grateful for help
Purchased product from Amazon  box- Adobe elements 13 and elements 13
I cannot see anywhere redemption code or serial number that fits the 24 digits
I have on the sleeve an 8 digit number starting with 8 underneath is block of mainly letters that start with PEPE but don't fit
This is the second set Amazon has sent me- totally confused
With the booket it says serial number starts with 1057?
Hope someone can help. I have spent ages with Adobe earlier this week who asked me to go to different sites and provide proof of purchase ( which I did)
I was really hoping to get started on this
thank you
Rob

Sorry it was Photoshop and premier elements 13 and a 8 digit number starting with 9
Rob

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