Serial Number Chanllenge need ccustomer Support

When trying to reinstall CS6 Photoshop doe not recognize serial number. Had this problem last time I updated my new computer. Support had to issue me a challenge number.

Hello, you can do it yourself by going to http://www.adobe.com/go/getactivated
More info: http://tv.adobe.com/watch/creative-suite-in-the-enterprise/activating-adobe-creative-suite -6-via-offline-exception/

Similar Messages

  • HT201365 i lost my ipod5 and cant remember the serial number i need help getting the serial number on my ipod 5

    i lost my ipod 5 and i cant remember my serial number i need help with my serial number

    Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
    http://support.apple.com/kb/HT2526 - If you registered a device you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
    My Support Profile - https://supportprofile.apple.com/MySupportProfile.do
    Maybe a way to find serial number after a device is no longer in your possession - https://discussions.apple.com/message/19524469 - "The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two, device connectivity and device sync. run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices."
    iPhone: Locating the serial number, IMEI, ICCID, or MEID - http://support.apple.com/kb/HT1267 - from phone itself, a computer to which it has been backed up, or packaging.

  • In base component when user change the serial number we need to set date time in Extra attribute filed

    HI Team,
    In ibase component when user change the serial number we need to set date time in Extra attribute filed..if we click edit ,User change serial number after save we need to set date time in  Extra Attribute 4 field .
    Component - PRDGENSET
    In this component there is no attributes,so where we need to implement and how to implement please help.
    Thanks
    kalpana

    Hi Abi,
    Thanks for your reply..see i debugged..i have put break point in method SET_S_STRUCT method if press enter in serial number ,debuggeris triggered..in SET_S_STRUCT method value getting serial number..so how to write the logic here...
    In GET_S_STRUCT method iam getting all attributes  but serial number is not filled..So could you please help here what to do..
    in set_S_STRCUT method value iam gettin serial number...in collection wrapper iam geting zrealtions if i open attributes_ref -if i pass Attribute value in run time its getting displayed.so how to write the logic based on serial  number please help some coding.
    Thanks
    kalpana

  • I have my serial number and need to reinstall acrobat 10 software

    I have my serial number and need to reinstall acrobat 10 software

    Standard or Pro? Mac or Windows?
    Try Download Acrobat products | Standard, Pro | XI, X

  • Where do I get the download for adobe 9 standard I have the serial number and need to move it?

    ADOBE 9 STANDARD
    I have the serial number
    I need to move it to a new work station
    I need the download
    Any idea where I can get it

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Serial Number invalid at My Support website

    I have tried to enter my serial number on the My Support webpage for my laptop and it says invalid. I have also tried the automated system and it fails? Why can't I get support for a laptop that is less than six months old?

    Hi buddy,
    Before we start a long discussion it would be important to know which notebook you have exactly and on which Toshiba page you are searching for drivers.
    You can also search for drivers manually as Andrej wrote. In my opinion thats the best way.

  • HT1349 I have an itunes account but it is not on an apple computer, it is on a Dell. How do I use your support section of the website as I can't enter a serial number and need that to progress??

    I have an iphone 4S and have a ringtine app. This app needs me to have a ringtone option in the left hand menu of my itines. I do not have a ringtone option.
    I ahve tried to use the support website but as my itunes account is not on apple hardware, it is on a Dell laptop, I can not get a serial number and therefore can not progress. How do I get the necessary serial number to allow me to the support section?

    iTunes>Preferences(under the edit menu if using Windows)>General>Show>Tones.

  • Bought full version, but insist it is trial. no serial number + error message + customer support

    Hi
    1. I just bought a full version 12 year subscription, after first downloading a trial version. It now insists on remaining a trial version, and ask me to submit a serial number. I can not find it.
    2. I have made a combined pdf, and edited text into it. This worked until page 70. Now I keep getting an error message, and it won't allow me to edit more text. I use a Mac OS X 10.9.2
    3. Is this actually the customer support that adobe offers?
    Thanks

    1-Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
    or
    http://helpx.adobe.com/creative-cloud/kb/unable-license-trial-product-creative.html
    or
    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    2-you need to ask in the forum of the program you are using to create/edit the PDF
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
    3-for the most part, yes

  • Ineed my serial number and need to know if I am allowed to put it on two computers

    I need my serial number andneed to know if I`m allowed to put it on two computers.

    You can install on as many machines as you like but can only have two installations activated at any given time for a given serial number.  If you are not able to find your serial number then refer to the following help document to locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I've lost my OSX serial number and need to reinstall

    Hi
    I have been running client on my mac mini server for a while and have started to reinstall server and discover I don't have the serial number anymore - how do I find it out or get a new one?
    Julian

    Call Apple Enterprise Support - (866) 752-7753.

  • LOST MY CD WITH THE SERIAL NUMBER , I NEED HELP TO REINSTALL SOFTWARE

    I HAVE AN USB 2.0 TV TUNER VOX , I HAVE LOST MY CD AND MY NOTEBOOK .
    I ALREADY DOWNLOADED THE SOFTWARES :  MSI PVS AND WIND DVD CREATOR PLUS , BUT I NEED THE SERIAL
    NUMBERS .
    THEY WERE ON THE SURFACE OF MY LOST CD.
    CAN ANYBODY HELP ME ???
    I NEED THESE SERIAL NUMBERS..
    THANKS A LOT......

    look in the TV@nywhere Master FAQ up top, there is a link in there with the serial number for MSIPVS...
    and please don't type in CAPS as it is considered SHOUTING and is not polite

  • I have lost my serial number and need to find it, or get a new one.

    PS CS3 was installed and used successfully, until my teenager crashed my computer. I still have all of the icons in place, but I am not able to activate them. The box is long gone, along with the serial number How can I work through to find the serial number, or what technical instructions would helpful to solving this inherited issue. Many thanks for input!!!!!

    Go to Adobe.com sign in withe your Adobe User ID and the use this link Adobe ID . That should retrieve a list of your Adobe products. When the list is displayed click on your CS3 product to retrieve your serial number.

  • I cannot find serial number to get into support

    My keyboard isn't working. Locked out of computer. Cannot find serial number so I may contact support

    Click here and follow the instructions.
    (100798)

  • What serial number is needed?

    Dowloading trial Adobe Acrobat XI Pro Setup it is asking me for a serial number. Serial number from where?

    Hi marymaid2
    Please Click the option I want to Install trial While Installing ...and It will Install it as a Trial ...

  • Lost serial number and need to reinstall Adobe Photoshop Elements 11

    After wiping my computer clean, I had to reinstall Adobe Photoshop Elements 11 but realized I no longer have the box with the serial number. I purchased the softward from a camera company called B&H Photo but they don't do anything but ship. I have the external box with barcode but not the internal box with serial number. What can I do to reinstall?

    I finally found the correct download page through exploration. I'm sorry I didn't keep track of my path. Anyway, I've got it working!
    Ned, the page you just gave me is where I started. Clicking on "Adobe Elements 12" opens a table describing the product with links because of the way it's set up, I thought the table was inviting me to download the Japanese version or the German version, but no English!
    Thank you so much.

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