Serial number does not work

i purchased CS2 online from amazon ... the serial number did not work... I then went to live chat and they guided me to a new number..
it does not work either...  what can i do?????

Is it possible you had a previous install or demo on your disk?
In that case, try deleting these files:
/Library/Receipts/Shake4.1.pkg
/Library/Application Support/ProApps/Shake System ID
Then repair disk permissions using this:
/Applications/Utilities/Disk Utility
and try again.

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    Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.
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