Serial number doesn't work on new iMac

I've transferred my verisonof Aperture to my new iMac. The software prmotps me for my serial number, but when I enter it, it tells me the 'serial number is not valid'.
Does this mean I have to buy the software again?

Have a look at this support article:
Troubleshooting Professional Application Serial Numbers: http://support.apple.com/kb/TS2005
If you cannot get Aperture to accept your registration code that way, try Frank Caggiano's trick:
Why does Aperture "lose" registration info?
https://discussions.apple.com/message/17016704#17016704
And if all fails, convince Apple to senda new Registration code:
Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
Good Luck
Léonie

Similar Messages

Lightroom serial number doesn't work on new MAC. How can I fix this?

I loaded the student edition of Lightroom 5 on my PC, and am trying to convert everything to a MAC. Do I need to remove the Lightroom software from my PC to load Lightroom 5 to my MAC? I have the student teacher edition software.

no, you don't need to remove lr from your pc. you are allowed up to two concurrent installations of adobe software.
make sure you're using the mac serial number and check this to solve common problems, Error "The serial number is not valid for this product" | Creative Suite
and if that doesn't help, contact adobe support by clicking 'still need help' as soon as available, https://helpx.adobe.com/contact.html

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
if you can't find your installation disk: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

TS2565 when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

There was no new serial needed to update from Logic 9 to 9.1.7
If your Logic 9 was an upgrade from Logic 8 it may be asking you for your original Logic 8 Full serial first and then your Logic 9 Upgrade serial...
Otherwise, it's best to call Apple directly and get them to help you...

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response.

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response. What should I do?

Look here
Order product | Platform, language swap

My serial number doesn't work (Lightroom 4, non-cloud)

I have Lightroom 4 (non-cloud). My serial number suddenly stopped working since the beginning of March.
Whenever I start the program, I'm prompted to purchase a new Lightroom, which I don't want to/can't afford). Could someone tell me how to resolve the problem? Thank you.

At the end of a 30-day LR trial period, LR should give you a choice to enter a serial number or purchase. What happens if you enter your serial number?
Where did you purchase the original LR4 serial number from, Adobe, a physical store location, or the internet site not Adobe?

My serial number doesn't work for Illustrator

First I've downloaded Illustrator trial and finally I bought the mastersuite. But now Illustrator is saying that my serial number doesn't even exist (that serial number works on other programs in the suite). What am I supposed to do ?
Thanks

Run the Creative Suite Cleaner Tool and reinstall everything. Also refer to this:
Error "Licensing has stopped working" | Windows
Error "Licensing has stopped working" | Mac OS
Your Illu is still tied to your un out trial and you need to delete the locked license file so it will correctly run with the suite serial.
Mylenium

I bought adobe premiere elements 12 and my serial number doesn't work

i bought adobe premiere elements 12 and my serial number doesn't work

anthony2504
Did you just purchase Premiere Elements 12 - online download or installation disc?
Was the program ever installed by you a while back and are you trying to reinstall it now?
Are you sure that you are working with the serial number and not a redemption code?
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
When working with downloads and installs, please work with antivirus and firewall(s) disabled.
Please review and consider, and then we can decide what next.
Thank you.
ATR

Lightroom from Win - Mac (Serial number doesn't work)

Hello until my Windows PC was broken, I used there lightroom 5. Now, the new one is a Mac. But I can't use it, because the serial number does not work. What can I do? (Sorry for my bad english...)

Unlike subscriptions, perpetual licenses with serial numbers must be swapped. See this link...
Order product | Platform, language swap

I've got an Adobe Photoshop CS6 Extended Student and Teacher Edition and serial number doesn't work

I've got an Adobe Photoshop CS6 Extended Student and Teacher Edition and serial number doesn't work

Get in touch with support. Also make sure you are not trying to input your eligibility verification code, but have converted it to a proper serial on the edu pages.
Mylenium

My serial number doesn't work

Hi! About a year ago I bought a used computer with CS5 Master Collection (pretty much the only reason I bought is was because of that program.) The program was newly installed so I registered it to my Adobe ID. Now that computer is about to give up and I would like to install it on my new computer but I can't make it work. When I put in the serial number I get a message telling me that the serial number isn't valid for that product, but that can't be right. CS5 is the only product I've registered and under "My products" on my Adobe ID it says Master Collection, version 5. The only thing I can think about is that it could be a school licence, as I bought it from a school. If so is it still possible to make it work or is it no longer possible since the computer doesn't belong to the school anymore?

Contact web chat:
Adobe ID, sign in, and account help

Validating serial number doesn't work

I have to validate my serial number within 7 days, but it won't work (new elements 12). It sais I have to be connected to the internet, but I am. Don't know what else to do. I have already tried another browser, still doesn't work :-((

Hi,
Please see if the following document helps - in particular, the section on the hosts file.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
If not, please tell us which operating system you are using.
Brian

CS5.5 serial number doesn't work

4 months ago I installed in my PC the CS5.5
by dialing the serial number of the product I purchased
in the boxes of the splash screen of a trial version.
All the programs of the CS have been installed as purchased products
except for Fireworks (but I didn't find it out until now).
Now I need to use it and I am trying to install it from the trial version
(which I downloaded few months ago but had never launched)
by dialing the CS5.5 serial number I purchased but it doesn’t work.
I dialog says that my serial number is not valid for the product I am trying to install.
What is wrong with the license I purchased?

This is a user to user forum, Annaspe. Have you contacted Adobe support yet?
http://helpx.adobe.com/support/

My serial number doesn't work. please help me

i have the CS5 CD package which i purchased since 3 years but trying to reinstall it after my computer formating my i-mac reject the CD. so i download the CS5 design standard from adobe.com using my Serial number written on the CD box and it doesn't work. please somebody can help me?

Both are Windows PC, that's correct!
Maybe the error is because I'm having a student version?
Could that be the problem?
Yes, I'm giving the same serial number.
When I do it on my laptop the error that disappear is:
The serial number is not valid for this product
Met vriendelijke groeten, Kind regards, Cordialement,
Patsy De Bruecker
P@S Photography
Dare To Dare
Daloensdelle 7 - 3090 Overijse - T 0032 (0) 486 50 73 82
Website: <http://www.patsyengwen.be/> www.patsyengwen.be
<http://www.daretodare.be/> www.daretodare.be

My Serial number doesn't work. What should I do?

I just installed the Adobe CS4 Master Collection on my new laptop. All of the Adobe applications work perfectly fine except for Photoshop. It tells me that my serial number was already used twice. What should I do?
It is letting me do a 30 day trial. But Photoshop is really the only Adobe app I need. With my luck, its the only one not working for me.
Why is it that only one app is telling me that the serial # is wrong? and what should I do?

Dragonz,
It appears that you have Activated PS on the two allowed machines already. You ARE allowed two Activations only. As has been pointed out, you can Deactivate one of those. Also, the EULA does allow Activation on two personal computers, but they may not be run at the same time - that goes for ALL of the components of any suite too, so you cannot run InDesign on one computer, while doing PS work on the other. [That one got me sometime back, and the Adobe Product Manager had to go to Adobe Legal, for a ruling. I had been breaking my EULA, though always try to follow that to the "letter of the law." Luckily for me, I had two separate (non-suite) stand-alone licenses for PS, and not used in any upgrade path, so once I Deactivated, uninstalled, reinstalled (from one of the stand-alones) and Activated, I was again "legal."]
If you HAVE only Activated on one personal computer, then there is a problem, and as Noel mentions, a call to Adobe Customer Support (not Technical Support), should be able to fix things quickly and painlessly.
Once, there was also a limit on the number of installations allowed, which could be reset by C/S, if exceeded. IIRC, that policy was discontinued, as of Feb, 2010. Still, there ARE limits on Activations, and only two copies of each program can be Activated at the same tim.
Good luck,
Hunt

Serial number doesn't work on new iMac

Similar Messages

Maybe you are looking for