Serial Number for CC won't take

I am a student and downloaded the trial version of Photoshop CC.  I have the serial number but it has letters and numbers and the letters will not go it.  Mac OS X 10.8.5 I have CS6 already and cannot find any help on the message boards.

Hi Stevereffey
Please try these link, http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html
It will help you to to activate the Adobe CC, Creative Cloud is based on Adobe Id, It does not need serial number, the value that you have is the redemption code.
Hope it helps you.
Thank you,
Regards,
Rajshree

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