Serial number for Elements v11

I am trying to get the serial number for Elements v11.  I go to adobe.com/go/getserial but it keeps telloing me that my redemption code is invalid.  What do I do?

your serial number will continue to work with the correct product.
if you are trying to activate more than twice, you will see an activation count error.  in that situation contact adobe support, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
if you're seeing a different message, what is it?

Similar Messages

  • Change Photoshop Elements 11 for windows into Phot now I don't have a windows PC anymore. Can change my windows serial number into a MAC/OS serial number? What do I have to do to get Elements 11(download) for OS an a serial number for Elements 11 for OS ?

    I have Photoshop Elements 11 (full version with Serial Number) for windows; now I don't have a windows PC anymore. Can change my windows serial number into a MAC/OS serial number? What do I have to do to get Elements 11(download) for OS an a serial number for Elements 11 ?

    You can download PSE 11 via the following linked web page:
    PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • Invalid serial number for element 12 [was:Larueski]

    Invaled serial number for element 12

    It should be a 24-digit number commencing 1057 (DO NOT POST THE NUMBER IN THESE FORUMS). If it's alpha-numeric you have a redemption code that you must convert to a serial number following the appropriate instructions at http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#productboxorprepaidcar d.
    If it is a '1057' number, then you should start a Chat with Adobe at  http://helpx.adobe.com/uk/x-productkb/policy-pricing/activation-deactivation-products.html.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Were do I find my student serial number for elements 12

    were do I find my student serial number for elements 12

    Check if this helps. Find your serial number quickly
    ~ Arpit

  • How canI get my serial number for Elements 11?

    How canI get my serial number for Elements 11?  Does anyone know how to help me.  I did puchase it sometime ago but lost all computer data and had to replace computer.  Hope someone can help.
    Thanks
    Steve

    If you have no record of it at your end, the only place you might find it is at Adobe's end via logging into your Adobe account and seeing if it is listed there.  If you registered the software it should be.
    Beyond that your only hope might be to have Adobe support check your information to see if the software/serial number is available and if it can be given to you.  Try contacting them by chat or telephone.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • How do I deactivate the serial number for Elements 8?

      How do you deactivate a serial number from Elements 8?  Tried 'help' while in Elements 8, as instructed, and it just sends me to the website for Elements 12. 

    Open the Editor and click the menu bar:
    Help >> Deactivate

  • I cannot get a working serial number for Elements 9. Adobe and Dell keep sending me back and forth

    Elements 9 worked fine. It had been preloaded by Dell. I had a hard drive go bad and put in a new one. When I re-installed it Elements said the serial was invalid. Dell says it is an Adobe license and I must deal with them. Adobe sent me to the point of purchase (Dell). Dell says the yellow sticker on the disc sleeve was attached by Adobe and the serial number on it was assigned by them. If that is the case Adobe should rectify this. I paid for a product and nobody has been willing to help me out. I've spent 2 hours going back and forth with Adobe and an hour with Dell. This crap is giving me an upset stomach.

    and it's not likely anyone in a forum can solve this for you.
    you might let someone else try entering that license number (should be 6 groups of 4 digits).  sometimes the fingers and brain do and see something repeatedly and miss the obvious.
    Error "The serial number is not valid for this product" | Creative Suite

  • Invalid serial number for Elements 9 worked fine before

    I Had to change a bad hard drive. Before that my Photoshop Elements 9 worked fine. Now I get a message the number is invalid. I paid for it with a new Dell computer and Adobe won't help. These keep passing me to Dell even though it is their serial number on their yellow sticker and Dell acquired it legitimately.

    TThey passed the buck back and forth   I would think Adobe would be responsible since it was their number affixed on their sticker. Either way they should have shown good will. I sent them scans of the sleeve, order form from Dell, and email saying it shipped. I did not have a 2.5 year old receipt but it should have been obvious after my first couple hours of "patience" that I wasn't full of crap.

  • Invalid serial number for Elements 8

    I am trying to avtivate/register my Elements 8 but keep on telling me that the serial number is invalid. When I open the program I found the serial number under Help/ product registration, but as mentioned when I try to register this number it says it invalid. I tried the live chat but the person there cannot help me for some reason. All I want to know is where on the product do I find the correct serial number. I dont have the box or papers anymore. The program worked for many years, but now whan to use it on another PC.

      Sorry, but you may need to buy PSE11. It will be a good investment on a new computer and there have been quite a few new tools and improvements since PSE8.
    In fact Adobe often includes bundled versions with hardware in the hope that users will become future customers.

  • Lost Serial Number for Elements 9

    I just flattened and rebuilt my PC with windows 8. On going to install Photoshop, I realized i have lost the insall media and serial. Unfortunately i bought in a bricks and mortar store and did not register the product.
    I do however have a complete backup of my pc before i formatted it (in case i wanted to go baco to my old configuration). I can see all my programs etc in the backup, including Adobe Photoshop ELements 9.
    Is it possible for me to get my key/serial number from this backup?

      No the serial number would be on the back of the CD/DVD box. It may be worth trying PSE11 free for 30 days and if you like it you would qualify for the upgrade price. If you also shoo video, the combo PSE11/PRE11 is very good value.

  • Cannot find serial number for elements 13 I bought at besbuy

    I just bout the adobe photoshop elements 13 at best buy and its asking for a serial number during the installation process. Where do I find this and what is the difference between this and a redemption code?

    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements
    -Redemption Code Help
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Instructions for entering serial number for Elements 13 are to enter 24 alpha/numeric figures.  The SN on the Elements 13 box are 18 numeric only?

    The instructions for downloading Elements 13 are to enter a 24 alpha/numeric serial number.  The serial number on the box is 18 numeric digits.  How can I download without the required number of digits?

    Find your serial number quickly

  • My Adobe account serial number for elements 10 comes up invalid when reinstalling please help. I can't find any useful information to register.  There appears to be on customer service.

    Why is this so difficult?  My serial number does not work.

    Hi Matt,
    Let us go on a clean up drive:
    1. Please confirm that PSE 8 is/was the only Adobe application installed on the machine? (Reader is an exception)
    2. If yes, then please remove the following folders:
    Applications\Adobe Photoshop Elements 8\
    Applications\Adobe Bridge CS4\
    Applications\Adobe Extension Manager CS4\
    Applications\Utilities\Adobe Utilities\
    Applications\Utilities\Adobe Installers\
    <Macintosh HD>\Library\Application Support\Adobe\
    <Macintosh HD>\Library\Application Support\Logs\Adobe\
    <Macintosh HD>\Library\Application Support\Preferences\com.adobe.....\
    <Macintosh HD>\Users\<username>\Library\Application Support\Adobe\
    To be on the safer side, after following the above steps, run the clean up script following the steps mentioned in the below link and make sure that no CS4 product or PSE 8 is listed in it:
    http://kb2.adobe.com/cps/829/cpsid_82947.html
    Afterwards, try to install PSE 8 again. This time it should install fine...(Hope so... )
    Regards,
    Ankush

  • How can I retrieve a lost serial number for Elements 11 which was not registered?

    I forgot to register my Elements 11 which I installed on Windows XP but now need to reinstal on Windows 7 but do not have the serial number. Is there a way to retrieve this number?

    If it was a download check your e-mail. If not you can try starting a Chat with Adobe at http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ac tivate-problem.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Cannot get my serial number for elements 12?

    I can't get my serial number, it keeps saying my redemption number is incorrect?
    Photoshop Elements 12

    If you have no record of it at your end, the only place you might find it is at Adobe's end via logging into your Adobe account and seeing if it is listed there.  If you registered the software it should be.
    Beyond that your only hope might be to have Adobe support check your information to see if the software/serial number is available and if it can be given to you.  Try contacting them by chat or telephone.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

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