Serial number for install

I purchased Photoshop Elements 11 & Premiere Elements 11 on December 2012. I am just now wanting to do the installation. I dont know why did I waited so long, its just but been a hectic year. I see now that Elements 12 is available. Should I not even install 11 and get 12 instead? Is there a major improvement between 11 and 12? I have had PSE5 for years now and needed to upgrade because i recently purchased coolpix 510 and the videos wouldn't play correctly on PSE5. I was told Elements 11 would play the video. If you think the Elements 11 is still the product for me then I need help with install. I go to retreive my serial number online like it says to and it says not a valid redemption code. Is there a time limit after purchase to do the install or something? I bought it online at best buy.

There are a few new things in PSE 12, but adobe also removed a number of popular features, so I would install what you have. Try this for your redemption code; it often works when the link in your receipt doesn't:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

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