Serial number from creative cloud

I downloaded the adobe creative cloud (free) and then downloaded the premiere pro CC and after effect CC for 30 days trial. However, when the time expired and I tried to activate it by paying that monthly payment, it told me to have a serial number. Where is the serial number for creative cloud? I downloaded it from Internet and it might had an email with the serial number, but I may deleted it. How should I request to resend the serial number to me, or how should I find it online?

Welcome to Adobe Forum,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   On Windows XP navigate to following location:
   \windows\system32\drivers\etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,

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Hi,
I purchased Creative Cloud some days ago, and I can´t get through to the programs without having a serial number. But I know I´m not supposed to need one.
I asked the support team for help, and they said i should do this:
Open a Finder window. Choose Go > Go To Folder.
Type /etc hit return, find Hosts file in etc folder and copy it to Desktop
Right click the Hosts in etc folder and click on Move to Trash.
Open the Hosts file which is copied on the Desktop.
Or you can look for the entry 127.0.0.1 activate.adobe.com and delete this text.
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I have a macbook pro, prosessor 2.2 GHZ Intel Core i7, version 10.8.2.

Thank you for the reply!
Okey, I tried to delete the one line the other guy told me to delete. And now it looks like this. should I delete all of them?
Is there something else I should delete? Because it is still not working.
Should I have copyed it to the desktop as the other guy wrote?

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I can provide it.
My id is adobe
el.manu @ me.com
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Hi El Manu,
Welcome to the Adobe Forums,
You have activated it two times,one activation was done today.
if it is asking for serial number then please follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Hope it helps you.
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I bought the Adobe Creative Suite 6 Design Standard Student & Teacher edition through Amazon online. I followed the instructions inside the package to verify my eligibilty as an educator. I received a message on the screen after submitting my materials that I was verified & I would be receiving a serial number. This was on June 1. I contacted Adobe Chat and a rep. told me to wait 2 -3 business days, but still no email with serial number had arrived. On June 7, I contacted Adobe Chat again and the rep told me to contact customer service at identit-e. I have sent identit-e two emails with no response. It has been one week of trying to get my serial number from either Adobe or identit-e. Can anyone help me get my serial number?
Product Code <removed by moderator>.
My work email is <Removed by moderator>

Jeff,
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Serial number from creative cloud

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