Serial Number invalid after second install attempt

That sums it up.  Now somebody fix it.

What are you trying to install?  Do you receive an error message?  What operating system are you using?  Do you have any other Adobe Creative Software installed?

Similar Messages

  • Serial number invalid after installing on second mac

    I have an educational licence of CS6 (mac) I bought a year ago. Now I installed it on a second computer (mac) at the place where I work sometime (this Mac is nog registered to me personaly).
    Soon after the serial was invalid on both computers. I deleted the software completely, but sadly i didn't deactivate it first. Tried to reinstall to deactivate, but the serial is now invalid.
    What to do?
    Olivier

    Hi, I have the same problem after replacing my hard drive. I reinstalled CS4 from the DVD and put the serial number but CS said the serial number is invalid.
    CS is deactivated on other computer and also on old hard drive.
    I need to work... I would greatly appreciate it if this can be solved quickly.
    Thank you!!

  • Using serial from product box, but serial number invalid after installation?

    Ok, so.  I have a copy of Photoshop 5, a physical copy, in the original box.  I tried to install it on my computer, and actually did so successfully--it recognized the serial number from the box as correct and did a full install.  However, when I actually opened Photoshop for the first time, a message came up saying that the serial number was invalid, and my options were to enter a new one or wait until next time, when I'd have to enter a new one for Photoshop to run.
    I haven't closed it yet because I need it for work and don't want to risk it not running.  Why would my definitely valid serial number not work?  I double and triple checked what I typed in, and it initially accepted it, only rejecting it after installation.
    I'm on Windows 7.

    Welcome to the forum.
    Did you purchase this copy of Ps 5 (Assume CS5, but please correct me, if it is the very old Ps version 5) from Adobe, or a 3rd party?
    If from Adobe, log into Adobe.com with your Adobe ID and go to My Products. Verify the S/N there.
    If from a 3rd party, it could well be that the S/N provided has been "used up."
    Good luck,
    Hunt

  • Dreamweaver CS4 serial number invalidated after 8 months of use

    In January 2nd 2014, I purchased an OEM version of Dreamweaver CS4 for Windows from a reseller called "Smart Shop" which looked like a serious outfit [emails from Jet Support were received with a link to "Access your order and customer support http://appscustomerscare.com"]. A serial number was obtained. I downloaded the program from their site  and installed it without any problem: When I launched the application, the serial number was inserted and the Adobe server validated it: the application worked seamlessly for more than 8 months.
    Yesterday, when I launched Dreamweaver CS4, a dialog box showed up stating the the serial number used was invalid! I used the serial number that I had been given to activate Dreamweaver but the form showed a red X at the end of the serial number meaning the the serial number was invalid.
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    Now, I'm back to the trial version (available for 29 more days)!
    Is there a licensing problem link with buying an OEM version of Dreamweaver from resellers?
    Why was the serial number considered valid on first run and all successive runs and then invalidated after 8 months?
    How can I be sure that my next "bona fide" purchase of Dreamweaver won't run into the same problem?
    Is there a way to recognize good from bad resellers?

    Sorry you got nailed - Next time try this
    http://www.adobe.com/cfusion/partnerportal/index.cfm
    Some info about appscustomerscare
    http://www.scamadviser.com/check-website/appscustomerscare.com

  • Photoshop Elements 11 serial number invalid after computr reset

    I reset my computer (Windows 8 OS) and all programs installed through disc were deleted. I need to reinstall Photoshop Elements 11, but when I entered my product's serial number it said it was invalid. The program was completely erased from my system, and yet it is still activated. Is there any way to deactivate it without the program being on my system? Is there any way to reinstall it at all?

    you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
    but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
    make sure you're using the correct number to activate:  http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Re-istalling Lightroom: Serial number invalid for second computer download

    I recently had to wipe my Macbook Air, which removed my purchased version of Lightroom 4. I am now unable to reinstall/download Lightroom 4, despite having only previously downloaded the software to one Mac. The serial number is coming up as invalid. How can I re-install Lightroom 4 onto my Macbook Air?

    Hi Emma,
    Kindly follow the link and let me know if it works: http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
    -Ankit

  • Acrobat XI Pro Serial Number Invalid after transfer to new Mac

    I recently got the new MacBook Pro OS X 10.9 and when I started up my computer I transferred all of my information over to my new Mac from my old MacBook (2008 version).
    I was happy that my Acrobat XI Pro transfered over, but it only transfered as a "trial" software and all previous records of purchasing my sofware in my account at Adobe are now gone. I thought I would be fine because the trial software frequently reminds me that it is a trial, and prompts me for my serial number. I have my serial number from my previous Acrobat saved and entered that number. When I do, this message pops up,
    "This serial number is not valid for Acrobat XI Pro. You can either use a valid serial number for Acrobat XI Pro or use this serial number on the appropriate product."
    What???
    Please help, my trial ends soon and I've run out of options. I can't lose this expensive software!

    Hi NLC alamo,
    Adobe does not recommend using any migration software to transfer the software.
    Please remove Acrobat and reinstall it and use the serial number to activate it.

  • After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.

    After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.

    First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.

  • Elements 10 serial number invalid

    I purchased Elements 10 from Best Buy.  Trying to install and says serial number invalid.

    Hi,
    You've posted in the AIR forum.  Could you repost in either the Photoshop Elements or Premier Elements forum?
    Thanks,
    Chris

  • How can I get the serial number for registration and instalation?

    Hello ,How can I get the serial number for registration and instalation?

    contact your local sales representative.
    You don't need a serial number to install LabVIEW.
    Registration is optional.
    Activation is needed after the evaluation period.
    Install it without number and it will work for a limited time (30days?) in evaluation mode, giving you plenty of time to decide if you want to buy it.
    Check the license manager to see the activation status of everything installed.
    LabVIEW Champion . Do more with less code and in less time .

  • K450e motherboard replaced now says error code 00ce machine type and serial number invalid

    Hey guys i just got a replacement motherboard, after motherboard was replaced on bootup the computer says error code 00ce: machine type and serial number are invalid. How do i get rid of this error it was replaced by the same motherboard type that was previously in the system. How can i reset the bios or enter the serial etc? Lenovo tech support was no help.

    Hi Qjafri829,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing issue with serial number invalid error in your k450e desktop.
    As the motherboard been replaced the serial number and MTM number must be updated this is a new motherboard, you can visit to the nearest authorized service center for the serial number update in the BIOS.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure
    they will be a great help.
    Hope this helps. Do post back if issue persists!
    Best regards,       
    Ashwin.S
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Serial number request after transfer

    Following many reinstallations when transfering my complete catalog of PE 8, I now receive this message when switching fron Organizer to Editor:
    - I have deactivate this serial number on one of my PC and I can ask Adobe now to validate this number;
    - I have a new serial number...;
    -  I want to solve this problem later (5 days remaining).
    What should I do since I do not want to to deactivate now on my old PC before I am completely sure of the transfer. So I must continue workig for now.
    Beside my intention woul be to up grade to PE 10 some day, Should I do it now in order to solve everyting? In that case what w will happen with the old catalog? Must I keep version 8 on the PC?
    Help please

    It does’nt seem to cover PE 8 so it does not solve my problem.
    Help!
    De : Preran [email protected]
    Envoyé : 1 décembre 2011 11:02
    À : Jean- Pierre Lemonde
    Objet : serial number request after transfer
    Re: serial number request after transfer
    created by Preran <http://forums.adobe.com/people/Preran>  in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4057212#4057212

  • I have two copies of CS6 and I need to find out which serial number is installed on which computer. How do I find the serial number once it's installed on a computer?

    I have two copies of CS6 and I need to find out which serial number is installed on which computer. How do I find the serial number once it's installed on a computer?

    if they're pcs, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…

  • I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I am having the same experience. Did you find a solution??

  • I HAVE JUST PURCHASED PHOTOSHOP ELEMENTS 13 AND SYSTEM SAYS SERIAL NUMBER INVALID BUT IT IS CORRECT

    I HAVE JUST PURCHASED PHOTOSHOP ELEMENTS 13 AND ON ENTERING SERIAL NUMBER SIX BLOCKS OF 4 IT KEEPS SAYING SERIAL NUMBER NOT RECOGNIZED DESPITE SEVERAL ATTEMPTS. THE SERIAL NUMBER IS CORRECT ANY IDEAS? 

    Which Operating System you are using?
    In the serial number window, on the title bar check if the product name is Photoshop elements 13
    There are some PE serial number which is specific for windows OS, you may check that also.
    You can contact Adobe support and verify your serial number once
    Contact Customer Care

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