Serial Number Invalid?! How is that possible and how to fix it.

I just bought my MacBook Pro earlier today. I used the direct site to download Lion that the guy at the apple store gave me. Did everything correct and it said my serial number isnt valid. i tried using Apple support and says you need the serial number, that obviously didnt work either. what do i do?

I think the database for Mac's needs to be updated with new purchases, try in a few days. 

Similar Messages

  • Sold Aperture 2 - but 'serial number invalid'

    Hi there, please help
    I bought Aperture 2 many months ago, but found it wouldn't work on my Powerbook G4. I then switched to Adobe Lightroom, and put the Aperture software in the cupboard.
    I've just sold the software, but the new user gets the error message, 'serial number invalid'. It's possible I entered the serial number (can't remember), but the software itself was never used. How do I get the software to work for someone else?
    Many thanks for any help.

    If the serial number is valid it wouldn't care if it had been entered before or if it had been on a different computer. Is this a boxed set? It wasn't an upgrade was it? Do you still have the original serial number sticker?
    Either the serial number you gave to the new owner is wrong or else they are entering it wrong unless the software you have was an upgrade in which case you also need the original serial number.
    If you don't have the correct original number the only ones who can help are Apple.

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    Did you get a serial number for Lightroom, or a redemption code?
    Please read Find your serial number quickly

  • I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

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    Hi Qjafri829,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing issue with serial number invalid error in your k450e desktop.
    As the motherboard been replaced the serial number and MTM number must be updated this is a new motherboard, you can visit to the nearest authorized service center for the serial number update in the BIOS.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure
    they will be a great help.
    Hope this helps. Do post back if issue persists!
    Best regards,       
    Ashwin.S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • How do i find out serial number of my Macbook that is stolen so it can be reported to law enforcement ?

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  • I cannot install a previously purchased version of acrobat 9 pro downloaded from the site.  Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe".  What to do?

    I cannot install a previously purchased version of acrobat 9 pro downloaded from the site.  Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe".  What to do?

    Hi hgratz,
    Considering 'invalid serial number' error for Acrobat 9, I would suggest you to please refer the KB doc link mentioned below:
    Error "Invalid serial number" | Acrobat 9 | CS4
    Let me know if that helps.
    Regards,
    Anubha

  • Photoshop elements 9 was pre installed on my pc when I bought it and now it has been deleted, I don't have any serial number. How can I get it back?

    Photoshop elements 9 was pre installed on my pc when I bought it and now it has been deleted, I don't have any serial number. How can I get it back?

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  • How to deactivate the serial number for photoshop elements that is not installed or available?

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    Wow, I tried the "chat" option and waited for 30 minutes....no one ever helped.....so I called a customer service number for the creative club option and they promised to put me though to someone who could deactivate my product.....waited another 30 minutes on hold.  So then I called the sales department and wow, just as I thought......someone took my call right away.  (Please note that the computer that the software I am trying to deactivate has been reformatted and I am unable to deactivate in that manner).  I asked the poor sales rep, why on earth would I spend hundreds of dollars for new software when the only people who you can get to help you are the sales people.  I think I will stick with free open source applications........this is so not worth it......

  • We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. iPhone 4s.

    Hi everyone! I have iphone 4s, which was bought about 6 mounts later and has serial number C2*******TD6 and IMEI ****. When i try to check warranty on the page https://selfsolve.apple.com/wcResults.do i see
    We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.
    And if i try to enter IMEI here i see
    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
    Does it means, that I was bought a non exist iPhone? Or it was refurbished? I need an official answer to take them to seller because I was bought iPhone as a new.
    Thank you.
    <Edited By Host>

    Not from Apple reseller( Im apologize, that you right) Seconв question: how can i contact apple via email to get an official answer?

  • Hi, I buy iPhone 4s 16G white new today, but when I check serial number on apple support, that is invalid serial number, the serial number is not recognised.

    Hi, I buy iPhone 4s 16G white new today, but when I check serial number on apple support, that is invalid serial number, the serial number is not recognised. Then I check by using IMEI, "our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. What is replacement product really is? I am still confused. Is it recondition product?

    You purchased this iPhone today from where?

  • I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

    I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

    Hi There,
    It seems that you have only downloaded .exe file. You need to download two file .exe and .7z and put it in a same folder and then try to run .exe
    Regards,
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  • HT1941 Please, my Mackbook Air was stoled and I have the invoice, but do not have serial number. How can I get it?

    Please, my Mackbook Air was stoled and I have the invoice, but do not have serial number. How can I get it?

    The serial number would also be on the box if you still have that.

  • I have photoshop installed on this PC.  Itw as installed by my school and now I want to transfer it to my new MAC.  I have the serial number so how do I do this?  Cand I just copy the program file across?

    It was installed by my school and now I want to transfer it to my new MAC.  I have the serial number so how do I do this?  Cand I just copy the program file across?

    if that's ps cs6, Order product | Platform, language swap

  • When entering my phone serial number it shows "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."

    Hi,
    I had purchased an iPhone 5 last month and got the OS updated to iOS 7, yesterday.
    The data cable was of very bad quality and when I took it to the retailer for replacement, they said that its not covered under the one year warranty.
    Secondly, I have also been experiencing network coverage issues with this phone. So, I decided to contact apple care through the web. When entering my serial number/IMEI it says, "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."
    Does anybody have any idea what the reason behind this could be.
    - First time with iPhone and frustrated.
    Briju

    If you purchased the iPhone from Apple or an authorized Apple reseller,
    contact them for assistance. If you purchased elsewhere, go back
    to that retailer and get them to give you a new iPhone or your money
    back.
    If you have checked the serial number carefully and re-entered it
    and that gave you the same error message, contact Apple if purchased
    from Apple or authorized retailer; otherwise you have been scammed
    and need to pursue the matter with the business you obtained the
    iPhone from.

  • My ipad was stolen this morning. what steps should i take? I am filing a police report; does Verizon have the serial number of the ipad that I purchased through them? I have total moble protection; how do I file a claim?

    My ipad was stolen this morning; can Verizon track the location of the device an assist the police department in recovering the device? I am filing a police report does Verizon have the serial number of the device for me to include in the police report? I have Total Mobile Protection and need instructions for filing a claim.  Is here any other steps I should take?

    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
     Cheers, Tom

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