Serial number invalid, Monthly subscription InDesign6

HI,
I have bought a monthly subscription of InDesign6, previously I had installed an expired trial version, then I bought the subscription, I uninstalled the software and I downloaded and installed again. I searched for my serial in "register products" and I found one serial realted to the payment but this serial doesn't run, it's not valid serial, What's the problem?
Thanks for help

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

I ask for help, I can not cancel a monthly subscription to Adobe.
contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge?

Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Have you done a Forum search?
How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
Contact Customer Care

Sold Aperture 2 - but 'serial number invalid'

Hi there, please help
I bought Aperture 2 many months ago, but found it wouldn't work on my Powerbook G4. I then switched to Adobe Lightroom, and put the Aperture software in the cupboard.
I've just sold the software, but the new user gets the error message, 'serial number invalid'. It's possible I entered the serial number (can't remember), but the software itself was never used. How do I get the software to work for someone else?
Many thanks for any help.

If the serial number is valid it wouldn't care if it had been entered before or if it had been on a different computer. Is this a boxed set? It wasn't an upgrade was it? Do you still have the original serial number sticker?
Either the serial number you gave to the new owner is wrong or else they are entering it wrong unless the software you have was an upgrade in which case you also need the original serial number.
If you don't have the correct original number the only ones who can help are Apple.

I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

I am having the same experience. Did you find a solution??

Elements 10 serial number invalid

I purchased Elements 10 from Best Buy. Trying to install and says serial number invalid.

Hi,
You've posted in the AIR forum. Could you repost in either the Photoshop Elements or Premier Elements forum?
Thanks,
Chris

I have a copy of Adobe 8 pro move it from my old laptop to the new an it said an serial number invalid i talked with someone was refered to life chat, nothing they could do, now im here, i ont thing i should have to purchase new, has anyone had the same i

have a copy of Adobe 8 pro move it from my old laptop to the new an it said an serial number invalid i talked with someone was refered to life chat, nothing they could do, now im here, i ont thing i should have to purchase new, has anyone had the same issues and how did you get it fixed or are you in the same boat.

Hi Edward Guilliver,
As i understand you are facing 'Serial Number Invalid' Issue, I would recommend you to refer these Links for more information:
Link 1: https://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
Link 2: Error "Invalid serial number" | Acrobat 9 | CS4
Please let me know if any of this Link fix your issue.
Regards,
Rahul Tyagi

K450e motherboard replaced now says error code 00ce machine type and serial number invalid

Hey guys i just got a replacement motherboard, after motherboard was replaced on bootup the computer says error code 00ce: machine type and serial number are invalid. How do i get rid of this error it was replaced by the same motherboard type that was previously in the system. How can i reset the bios or enter the serial etc? Lenovo tech support was no help.

Hi Qjafri829,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with serial number invalid error in your k450e desktop.
As the motherboard been replaced the serial number and MTM number must be updated this is a new motherboard, you can visit to the nearest authorized service center for the serial number update in the BIOS.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure
they will be a great help.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

$60 Online Number, 12 month subscription

When I ordered this "Online Number, 12 month subscription", I thought it meant that I could call land lines and cell phones (with some limitations) for 12 months with no other fees. However, I am only able to call toll-free numbers. Every other number I call (other than other skype calls) says I need to pay for the calls. I thought that was what the subscription was for. Why do I have to pay twice? I tried the online chat and she said that the subscription means I get free calls to my number. I don't get to make any free calls. That isn't what the website seemed to be saying. It seems so desceptive. My friends paid the same amount and they make calls with no problem. I just don't get it. Is there anyone who can help me?

Hello
I see from your account that you have purchased a Skype Number (aka an Online Number). These are so your contacts can call you (inbound calls). You can't make calls from one.
http://www.skype.com/en/features/online-number/
To make calls you require either a Calling Plan (aka a Subscription) or Skype Credit.
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Where do I find serial number for a subscription?

where do I find serial number for a subscription?

Hey Helena,
You might need to sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. There is no need of serial number for the same.
Regards,
Anubha

Dreamweaver CS4 serial number invalidated after 8 months of use

In January 2nd 2014, I purchased an OEM version of Dreamweaver CS4 for Windows from a reseller called "Smart Shop" which looked like a serious outfit [emails from Jet Support were received with a link to "Access your order and customer support http://appscustomerscare.com"]. A serial number was obtained. I downloaded the program from their site and installed it without any problem: When I launched the application, the serial number was inserted and the Adobe server validated it: the application worked seamlessly for more than 8 months.
Yesterday, when I launched Dreamweaver CS4, a dialog box showed up stating the the serial number used was invalid! I used the serial number that I had been given to activate Dreamweaver but the form showed a red X at the end of the serial number meaning the the serial number was invalid.
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
Now, I'm back to the trial version (available for 29 more days)!
Is there a licensing problem link with buying an OEM version of Dreamweaver from resellers?
Why was the serial number considered valid on first run and all successive runs and then invalidated after 8 months?
How can I be sure that my next "bona fide" purchase of Dreamweaver won't run into the same problem?
Is there a way to recognize good from bad resellers?

Sorry you got nailed - Next time try this
http://www.adobe.com/cfusion/partnerportal/index.cfm
Some info about appscustomerscare
http://www.scamadviser.com/check-website/appscustomerscare.com

Serial Number invalid for cs5.5 subscription edition--changed platform (from Windows to MAC OS)

I renewed my subscription for the Web Design Premium edition, but I'm working on a MAC instead of the Windows edition. I tried to enter the serial number I was given but it doesn't work. I need my software to work today (Sunday). Please help!!

Hi greeder1
You will have to order an Adobe Cross Platform Swap to use your software on an OS different from the one that you purchased it for. For more details, see the document Order an Adobe product platform swap or language swap. If your need to use the software is real urgent, I'd recommend that you install a trial version till you get your serial number from Adobe.
Thanks,
Preran

Serial number invalid PS won't work!!

hi there Since i have had my computer fixed i haven't been able to use my PS!! My lightroom is working. but when ever i try to use photoshop or to get it working it says my serial number is invalid! I pay monthly for this service. can anyone help?

If you pay monthly, I am assuming it's PS CC, there is no serial number. You have to activate via AdobeID creative cloud.

Serial Number invalid at My Support website

I have tried to enter my serial number on the My Support webpage for my laptop and it says invalid. I have also tried the automated system and it fails? Why can't I get support for a laptop that is less than six months old?

Hi buddy,
Before we start a long discussion it would be important to know which notebook you have exactly and on which Toshiba page you are searching for drivers.
You can also search for drivers manually as Andrej wrote. In my opinion thats the best way.

How to find serial number of current subscription

I want to apply it to a business account subscription to get a discount, but I can't find the serial number of my current products.

https://www.adobe.com/account.html for serial numbers on your Adobe page

Elements serial number invalid straight off the box...help?

I have a copy of photoshop elements 10 and when I install it it says the serial number is invalid... where to from here

Hi there
Please check this document: Invalid serial number error
There is also a link to support if you need further assistance.
Thanks
Bev

Serial number invalid, Monthly subscription InDesign6

Similar Messages

Maybe you are looking for