Serial number is asked opening Encore

Bougth a licence for Adobe Premiere. Works well, but for Encore a serial number is asked. What to do?

Klaudie,
After I checked your details, Our system shows That though you have bought the Software you yet not have activated it, Please use the Email ID/ Adobe ID with which you bought the software to License the Subscription.
Please follow the following steps:
Launch the application.
In the application trial screen, click License This Software.
Sign in with your Adobe ID. Make sure to use the same Adobe ID that you used to join Creative Cloud.
In the Congratulations screen, click Finish.
Cheers
LP

Similar Messages

How do I get the serial number they ask for in signing in , I bought the 19.99 a month program?

how do I get the serial number they ask for at the sign in part, I paid for the 19.99 and cannot access it , thank you

Start by using your web browser to go to creative.adobe.com. Log in there with your Adobe ID.
There is no serial number for subscriptions. You use your Adobe ID. Then there are options to download applications.

I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.

I got a light room 5 and once i put in the serial number its asking for an older version serial number. I had downloaded a 30 day trail few months back , but I dont hinki it had a serial number since it was only a trail version.

I got a light room 5 and once i put in the serial number its asking for an older version serial number. I had downloaded a 30 day trail few months back , but I dont hinki it had a serial number since it was only a trail version. I got it directly from Adobe a few hours aga and when I am trying to call them, I am on hold for the last 30 mts

You probably purchased a upgrade License so you will have to contact Adobe to get a refund and purchase the "Full Version".
At this link. Products

Can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium

Repeatedly asks for serial number everytime I open the program?

I had my laptop replaced by Apple due to a hardware error. I re-installed all software doing a time machine backup. Everytime I opened Apple remote desktop I had to enter my serial number and it was driving me nuts. I deleted the program and re-installed and am still having the problem. Any suggestions?
Thanks!

Look at this thread:
http://discussions.apple.com/thread.jspa?messageID=8733344&#8733344
Hope that helps

Help! Aperture requires serial number when I open it now.

Ever since I upgraded to OSX mountain lion now when I open aperture it asks for a serial number. I purchased it as a download at the app store and did not include a serial number. Can anyone tell me what I should do?

At some point did you have a version of Aperture that you acquired from a distribution stream other than the Mac App Store (MAS)?
I suggest using an app, such as AppCleaner, to completely remove Aperture from your Mac and then download the app again from the Purchases list in the MAS Purchases pane.

Macro Studio MX2004 activation doesn't hold - have to reenter serial number everytime to open

Since the Macro activation is no longer available online, I used the new serial number that was provided, but it makes me enter it each time I open a program that uses it.

Gsnservices you can find more details at Make older programs run in this version of Windows - Windows Help.
You may want to consider a Creative Cloud membership as the programs included with the membership have been designed to run on your new computer and operating system. You can find more details at Cloud-based creative software and services | Adobe Creative Cloud.

I have CS4 in the box with a serial number but when I enter the serial number it asks for the previous serial number which I don't have, any help would be appreciated

Does anyone know how to help me? Or know why Adobe chat is not working currently?

If you registered the older version of the software you might be able to find the serial number in your Adobe account online under My Products.

I have purchased cs6 but says invalid serial number when asked to enter

I bought a hard copy of cs6 but dont have a dvd drive on my macbookpro. So when I go to install the trial version and enter a valid serial number, it says that it is invalid? What do I have to do to install this photoshop!!!

It is perfectly fine to download the trial versiona nd then enter the serial number from the purchased box. The Serial number will be written on the back of the disc case. See http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Is your purchase a direct purchase from adobe.com, or did you buy through a reseller?
Is the boxedpfroduct you purchased, for Mac or Windows. It'l be mentioned on the box, disc, and the order.
Also, is this a fresh purchase or are you upgrading from a previous version? If you're upgrading, then the installer will also prompt you to enter the serial number for the qualifying version.
Please provide some more details and then folks can have enough information to help you.

No Serial Number will not open

My Encore and PP CS3 will not allow me to access Encore. No Serial No.
Attempts to re-install come up with Adobe CS 3 and Encore elements NOT installing.
Whats worse the system shut down my Firewire while installing, so the DVD drive I was using was deleted from the system. So had to change to another internal DVD. Then it wanted drive letters from the original install, which had changed as I had added external USB drives, and the firewire units had disappeared. I changed the drive letters using Computer Management, and it found the install disc. But Non of the Encore and PPCS3 elements were re-installed.
So The system will not allow me to re-install the software!
This is an upgrade from PP.1.5
So must clean every other out, including the Canopus 2, and 3 software while interlinks with it.
Spent weeks on this 7 hour project with 3 discs required for publication, now it wont allow re-install!
P4 4GB Ram
XP SP2

Start with a reformat of the system disk and install Windows and all software fresh. While at it, upgrade to SP3. Your system needs that.

Mac OSX Photoshop CS6 keep asking for serial number

Hi, I don't know why, but since few days ago, my photoshop CS6 started to pop up with the trial message and ask me to enter serial number. However, I'm on a one year subscription for photoshop CS6 only, there is no serial number.
I opened the software, and choosed "lincese this software" and then signed in with my adobe ID. After that, the message ask me for serial number. This didn't happen before.
My systme is :
Now it says I only have one day for the trial. Please help me to resolve this.
Thanks
Eric

@CKPAD.co - The Adobe ID you are using to post here has never signed up for the Creative Cloud, not even a free/trial account. Are you using a different Adobe ID for a Creative Cloud subscription? If not this would be the correct behavior. The 30 day trial ends and you can either puchase a perpetual license (serial number) or a Creative Cloud subscription.
Feel free to follow up with me by email at [email protected] since I do not want you share private information like your email address in public forum.

Lightroom 3 asks for serial number launching in non-admin account

The following information was provided by Carey Burgess (Adobe Employee):
Does Lightroom 3 launch and work fine in an admin account, but when you launch the application in a standard (i.e. non-admin) account it asks for a serial number?
If so, then it is likely due to a file permissions issue either in the original (admin) account or with the standard account.
(Although you need administrator access to install Lightroom, and you do need proper access permissions to your photos, you should be able to run Lightroom without issue in a standard user account.)
Lightroom 3 stores registration data (the serial number) in a file called Lightroom 3.0 Registration, which is stored by default in one of these locations:
    * Mac OS: /Library/Application Support/Adobe/Lightroom
    * Windows XP: C:\Documents and Settings\All Users\Application Data\Adobe\Lightroom
    * Windows 7/Vista: C:\ProgramData\Adobe\Lightroom
- Check for the registration file in the appropriate location for your system.
If the file does not exist in that location, then ensure you are logged in with the admin account (the one where Lightroom doesn't prompt for a serial number) and check the user-specific location instead:
    * Mac OS: /Users/YOUR USER NAME/Library/Application Support/Adobe/Lightroom
    * Windows XP: C:\Documents and Settings\YOUR USER NAME\Application Data\Adobe\Lightroom
    * Windows 7/Vista: C:\Users\YOUR USER NAME\AppData\Roaming\Adobe\Lightroom
If the file exists in the user-specific location instead, then I would suggest that you ensure that you have quit Lightroom, and then move the registration file from the user location to the default system-wide location. Lightroom should now no longer prompt for serial number when you open it from a non-admin account.
If the registration file did (or now does) exist in the default system-wide location, but you are still being prompted to enter a serial number when opening Lightroom in a standard user account, then that account does not have sufficient access permission to the registration file.
To resolve this aspect, there are two possible solutions (the first being the recommended solution):
1. Change the access permissions on the Lightroom folder that contains the registration file to grant "Read" access for the standard user account. (You can do this for each account individually, or you can use a broader group like Everyone.)
For more information about changing permissions, see one of these articles:
    * Windows XP: http://support.microsoft.com/kb/308419#4
    * Windows Vista/Windows 7: http://windows.microsoft.com/en-us/windows7/What-are-permissions
    * Mac OS: http://docs.info.apple.com/article.html?path=Mac/10.6/en/8342.html
2. Copy the registration file from the system-wide location to the user-specific location for the standard user account. (You would need to repeat this step for each standard user that needs access to Lightroom.)
Reply here if these steps do not resolve your issue, or if you have any questions.

Months ago, I had a routine clearout of old software boxes etc and chucked out my Lightroom 1.0 box. A couple of weeks ago I reinstalled Lion on my mac to find that I cannot register Lightroom. I have the 3.0 upgrade serial, the 2.0 upgrade serial, but the 1.0 was on the box..
I followed the instructions above to find the files in crashplan form before the fomat that hold the registration details. I have tried placing them in the location described, but it doesn't seem to work.
The serials (or something) are in the file, but given in the string that is difficult to decipher - and doesn't work in the registration screen, wrong size and a mix of letters and numbers rather than just numbers as my 3.0 serial is.
Any suggestions for what I could do? Could I send the strings in to Adobe to be deciphered? Perhaps move files around a bit more?
Thanks in advance,
Rog.

Aperture 3 keeps asking for serial number

I had a new motherboard installed recently, and now Aperture asks for my serial number everytime I open it. I have to type it before I can use it, and when I quit and start it up again, it asks again. Does anybody know what's wrong?

In OS Lion your Libraries are hidden by default.
To make them visible open the Terminal .app (the Terminal.app is located in Applications -> Utilities)
and type
sudo chflags nohidden /Library; open Library
to make the SystemLibrary visible and to open it in the Finder .
The prefix "sudo" ensures that you perform this command as administrator. You will be prompted for your admin password. If you prefer to keep your System Library hidden, open it from the Finder -> Go menu,
When in Finder, select Go -> Go To Folder and enter: /Library , press "return"
In the Finder window that opens navigate to the "Application Support" folder, then "ProApps".
In the Folder "ProApps" you will find the File "ProAppsSystemID", this file stores the licence information. Move it to the Desktop, like shutters33d described above.
Regards
Léonie
P.S. To unhide your User Library, if you want to remove Preference files,
open the Terminal .app
and type
chflags nohidden ~/Library; open Library

Aperture asking for serial number

Aperture keeps prompting for a serial number when I open it. I saw this listed as a bug fix in software updates on the ap store, but my software is up to date. How do I even find my serial number since I downloaded it from the ap store? Also, in the future, how do I uninstall an ap? Thanks so much for your help.
Jill

When and how did this start? After you made an update? Did you update from the App Store or download an installer from the support page?
How do I even find my serial number since I downloaded it from the ap store?
Jill, Aperture from the App Store does not have a serial number. If it is asking for one, your installation is buggy.
I'd recommend to reinstall Aperture from the AppStore.
Back up your computer, if you do not have a current backup.
Remove the Aperture application from the "Applications" folder to the Trash.
Sign into the AppStore and go to the "Purchased" tab. Download Aperture again and let it install.
Does it work now?
Also, in the future, how do I uninstall an ap?
That depend on the application. Applications, that are coming with an installer, usually also have an uninstaller. Use that to uninstall.
Other Applications, that you install by dragging them to the Applications folder, can be uninstalled by simply deleting them.
The documentation of each app should tell you, where the data reside, that also need to be uninstalled.
Regards
Léonie

Serial number is asked opening Encore

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