Serial number is invalid"" error

I have an activated version of Premiere Pro CS5.5 installed on a new laptop. I have installed CS6 from a purchased DVD which had no serial number. No I get the error "serial number is invalid"and the CS6 is running as a trial version. How do I find out what the serial number is?  I have tried the support helpline but just get put on hold - for as long as I care to wait!

>installed CS6 from a purchased DVD which had no serial number
Since you did not install from an Adobe download, I no of no way that Adobe can help you
Where did you purchase the disc, and did you throw some away of the packaging?
I have NEVER purchased a disc product which required a serial number and there was no serial number included

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