Serial number is valid but can't find qualifying product, and the drop down list does not include my

Serial number is valid but the qualifying product is not found on computer and I ordered and downloaded Adobe Acrobat XI Pro and it is not on dropdown list

Donnacat69 wrote:
Serial number is valid but the qualifying product is not found on computer and I ordered and downloaded Adobe Acrobat XI Pro and it is not on dropdown list
It seems as if you have purchased the upgrade version of Acrobat 11.
The Enter Serial Number Upgrade screen accepts only the serial number of a previous version of the product that you are currently installing.
If in case you do not have any previous version of Acrobat then it will be considered as incorrect purchase. You should have purchased a full version of Acrobat.
Thanks!

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I have Adobe Acrobat XI (ver 11.0.07). Adobe Help instructs me to find the document comparison command at "View Compare Documents," however, this command does exist on my screen. My View drop-down list does not include a command for Compare Documents.

I have Adobe Acrobat XI (ver 11.0.07). Adobe Help instructs me to find the document comparison command at "View > Compare Documents," however, this command does exist on my screen. My View drop-down list does not include a command for Compare Documents. Where else can I find this command?

What version of Acrobat do you have? This feature is only available in the Pro version, not in the Standard version.

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I have my serial number so just need to download the software.
I've been on the phone to Adobe for over an hour and a half now on hold...not having much luck!

Try
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Serial Number is valid but product cannot be idetified

I have installed Adobe X1 on my notebook
the message states that the serial number is valid but cannot locate the correct product
the drop down bix does not show Adobe X1
I cannot get the Adobe X1 to open
I also have the Adobe reader on the notebook - do i need to uninstall that program
Please note I have 2 serial numbers as i akso bought the same product for my home PC
How can I get the Adobe X1 to open

You likely have the upgrade version and you need to provide the serial number for the qualifying upgrade product. For Acrobat, that goes back to AA 9. So you need 2 SNs for the installation, the old vesion SN and the SN for AA XI.

I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product. My product is not on the drop down list offered. hat do I d

I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product. My product is not on the drop down list offered. What do I do next?

Contact support by web chat.
Mylenium

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I oopened the file, I need to verify the serial number. It showed up that the serial number is valid, but th

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?

The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

When I try to launch the product, it says the Serial Number is valid but a qualifying product couldn

When I try to launch the product, it says the Serial Number is valid but a qualifying product couldnt be found on the computer..same error others are reporting, I have been waiting for over 1 month and have not been able to get an anwer .

You purchased the upgrade version and the serial number of the qualifying product is needed to complete the install. If it can not find a qualifying product installed on the machine, it should be asking you for the SN of that product, not the SN of the new install.

After successful download, Serial number is valid, but qualifying product could not be found on computer

Successful download of 2nd copy of Acrobat XI Pro to use on Surface Pro. After download error message - Serial Number you provided is valid, but a qualifying product could not be found on this computer. Wants me to select product and enter serial number, but drop down list of products does not include Acrobat XI Pro and just putting in the serial number does not allow you to "next".

Hi Candace,
The dropdown list does not include Acrobat 11 Pro as it is the current product and you have to select the older product you owned prior to purchasing A11 Pro.
Regards,
Rave

My serial number is C38JL043DTWD but lose from last 3 week and 28 October expire for service and support coverage how can I claim?

My serial number is C38JL043DTWD but lose from last 3 week and 28 October expire for service and support coverage how can I claim?

Sorry, but I don't understand your question. If you are questioning the stated expiration date of your warranty, when did you buy the iPhone and from what dealer? You may wish to post in your native language if you are uncomfortable posting in English.
Regards.

I lost my ipod touch4g and dont have an app or serial number...how can i find it

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No app is required.
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Reporting a lost or stolen Apple product
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My ipod screen went white and idk what to do.! I've reset it over a million times! But Nothing happens. and when i called apple they said my serial number wasnt covered. but i got it from Ebay and idk what the owner has. i just want to replace it.

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I checked the status of the server and hard drive by booting off of the 10.4 installation disk, select utilities and disk utility.
I know very little about terminal, however I'm pretty good at dos so I can figure some things out if given some commands.
Anyway, I ran some commands and here are the results:
megaraid -showstatus
MEGARAID CLI version 1.0.12
No cmd argument
Um, so I think I remebered the command incorrectly and I did -showdevices instead. Sorry.
megaraid -showdevices
Physical devices Available = 3
Drive ID Identification Size(MB) Status
0 Hitachi HDS722580VLSA80 78529 Failed
1 Hitachi HDS722580VLSA80 78529 Online
2 Hitachi HDS722580VLSA80 78529 Online
diskutil list
/dev/disk0
#: type name size identifier
0: Applepartitionscheme *153.3GB disk0
1: Applepartitionmap 31.5KB disk0s1
2: AppleHFSServer HD 153.2GB disk0s3
/dev/disk1
#: type name size identifier
0: Applepartitionscheme *2.6GB disk1
1: Applepartitionmap 31.5KB disk1s1
2: AppleDriveATAPI 4.0KB disk1s2
/dev/disk2
#: type name size identifier
0: untitled *467.0KB disk2
/dev/disk3
#: type name size identifier
0: untitled *95.0KB disk3
/dev/disk4
#: type name size identifier
0: untitled *95.0KB disk4
/dev/disk5
#: type name size identifier
0: untitled *95.0KB disk5
/dev/disk6
#: type name size identifier
0: untitled *219.0KB disk6
megaraid -showconfig
Logical Drive RAID Level Stripe Size(KB) Size(MB) Status
0 5 64 156958 Degraded
megaraid -showapater
FW Version = A130
Bios Version = G117
Product Name = MegaRAID SATA 150-4D
Cache Size = 64MB
diskutil checkRAID
No RAID sets found
Thank you for your help. I really appreciate it and so do the teachers and the students!

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These are user forums. You aren't speaking to Apple here. We don't make nor reschedule nor cancel appointments. Call where you made the appointment.

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Serial number is valid but can't find qualifying product, and the drop down list does not include my

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