Serial Number Message - Already Used on 2 Machines

I purchased Adobe Acrobat 9 from an internet business in May.  I am now receiving a message that the serial number has already been used to set up and activate Acrobat Standard on 2 other machines, which is the maximum allowed.  I haven't used it on any other machines, so how do I solve this problem?  How do I buy a serial number?

Moved to Acrobat Installation & Update Issues

Similar Messages

  • How to tell which serial number was already used for CS5.5 Web?

    I have a 2 copies of CS 5.5 Web Premium at work.  I need to reinstall them on 2 laptops and 2 PCs.  Each copy has been used before on the laptops, but the hard drives on the laptops crashed and will need to be reinstalled.  Will this cause any issues?  Thanks in Advance!
    -Tim

    Contact Customer Service:
    Contact Customer Care
    Pick a topic like Creative Suite. Then pick a question. Choose the "Still Need Help" option and you should see Web Chat.

  • I recently bought  Lightroom and installed on one of my computes. I wanted to instal the program on another computer I have, using the same serial number I already bought and I'm not alowed as it says that the SN is not valid. What shall I do?

    I recently bought  Lightroom and installed on one of my computes. I wanted to instal the program on another computer I have, using the same serial number I already bought and I'm not alowed as it says that the SN is not valid. What shall I do?

    It is possible that you downloaded the Creative Cloud trial of Lightroom. The perpetual license key will not work. Uninstall the version on the second computer, this will not interfere with your catalog, preferences and personal files.
    Download the appropriate version from the link below and install, your license key will be accepted and everything will be fine.
    Product updates

  • This serial number has already been activated on 2 computers." Can i trace which computer is already used???

    This serial number has already been activated on 2 computers." Can i trace which computer is already used???
    Please help how to trace used license key?

    Just call up tech support.  Have proof that you are the legitimate owner handy, and they will invalidate the other serial activations. Not need to track people down yourself.  And no, you can't do that anyway.
    Did you buy your copy from a legitimate source, or from eBay?

  • Protection Error - This application cannot continue because another application with an identical serial number is already running on another computer on your network

    I attempted to open Final Cut Express this morning and got the message, "Protection Error - This application cannot continue because another application with an identical serial number is already running on another computer on your network".
    I have no other FCE on any computers...this is the only mac running (iMac 2008 model).  I used a preference manager app and deleted preferences...didn't work.  I uninstalled and reinstalled FCE...didn't work.
    This is the first time I have used FCE since installing the Yosemite OS, so I'm thinking perhaps that has something to do with it.
    Any ideas?

    There have been recent posts appearing about your problem. I'm not sure if anyone has found a solution.
    FCE was abandoned by Apple years ago, and they are currently making Operating Systems without regard to how it impacts FCE.
    countrynewsman wrote:
    I uninstalled and reinstalled FCE...didn't work.
    That is what I would try - a fresh install - but your need to use FCS remover (from the same software source as Preference Manager) to make sure you get all traces of your existing installation off the drive prior to doing the installation:
    http://www.digitalrebellion.com/fcsremover/
    If you use FCS Remover, and reinstall the other problem may be that Apple has apparently removed the Software Upgrade to FCE 4.0.3.
    So unless you have a 4.0.3 install disk, or you hadn't upgraded past the version number of the install disk you do have, you legacy projects may be tagged as being created with a later version than you have and not open.
    Hope it works out for you.
    MtD

  • Serial Number is already Locked by User

    Hi,
    We have ISU Material where Serialization Profile is activated system. We create Serial Number Automatically when we do the MIGO. The System is giving me a error that " Serial Number is already locked by User".
    If I enter quantity say for Example 9000 in the quantity field, system is allowing 7000 and 2000 it is throwing me the above error.
    I have also unchecked Lock for Internal Assignment of Serial Numbers in SPRO settings of Plant Maintenance Module, which results in increase the acceptance number from 3000 to 7000. But beyond that it is an issue.
    Please help me
    Thanks
    Subc

    It could be possible that the user exited the system abruptly.. try using SM12 and unlock the table for that user name

  • I tried to register my macbook air 2013 and it said the serial number was already registered

    I tried to register my macbook air 2013 and it said the serial number was already registered.  I purchased it in my city at an authorized reseller beucase there isn't any Apple Store and they told me that they haven't registered it.
    How can I solved this trouble? I want to registrer it.
    Thank you very much.

    It could be that it was automatically registered when Apple sold it to the reseller (which is what they usually do). It is best to contact Apple and provide your proof of purchase so the machine can be registered in your name.

  • I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me?

    I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me? actually, my computer can't start  since three days ago, could it be the same problem?

    Logic is the APPlication (program, app) that you are having the problem with.
    Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes.   It seems that Logic is attempting to find and connect to another machine on your network.
    Do you have Logic installed on another computer there?  That may be the source of the confilict.
    You might want to post this question in the Logic Pro Community.
    Be sure to indicate the version of Logic Pro that you are using.  I'm sure the folks there can help you out.

  • When installing CS5 Design Stanard I get an "invalid serial number" message. How do I check to see if the SN

    This is very frustrating! I can't get my program (CS5 Design standard) to load. I had a computer crash, and I get an "Invalid Serial Number" message every time. I'm using the same serial number that came with the program. What do I do next? I get sent into a loop of Q & A's whenever I ask a question. I have never seen a website with so many links before. Someone said to debug the SN#, but I can't find the link to debug. HELP!!!

    When I click on the link I just gave you, this is what I see:
    Your last message was ambiguous about whether you had actually talked to Web Chat.
    I've been told that Web Chat is handled from the US time zones so if you're in a different part of the world, you may have to accommodate that.
    Serial number issues cannot be handled in a forum because (obviously), you're communicating a serial number which would  be broadcast to the entire internet. Also, few Adobe employees are on most of the forums. There are NO Adobe employees on this forum.

  • I bought creative suites over 3 years, but now cannot update and registered in my account, the error massage are:This serial number has already been registered. Products can only be registered once.

    i bought creative suites over 3 years, but now cannot update and registered in my account, the error massage are:This serial number has already been registered. Products can only be registered once.

    The message is correct.  You can only register a product once... there is no need to register again after you do it the first time.  You can re-install and activate with the serial number, but there is no need to re-register.

  • Do I have to report my lost ipod touch 4G. Its serial number is already registered with apple. Any help to find it will be apprecitated

    Do I have to report my lost ipod touch 4G?. Its serial number is already registered with apple. Any help to find it will be apprecitated.

    You can't track it with the serial number.  If you had an iPod Touch running iOS 5 later AND set up Find my IPod on it, then there is a chance you might be able to locate it by going to www.icloud.com, logging in with your Apple ID and clicking Find my IPod.  Of course, the iPod still needs to be on and connected to a Wi-Fi network in order for it to be located.
    If nothing else, report it to the police and change any and all passwords to any accounts you set up or used on the iPod.
    Apple otherwise cannot help you.
    B-rock

  • I recently got my ipod replaced and i have its serial number. now i used to play a game on it which requires me to have its UDID for account transfer so how do i get its UDID when i dont have the ipod now. i have a new one now.

    i recently got my ipod replaced and i have its serial number. now i used to play a game on it which requires me to have its UDID for account transfer so how do i get its UDID when i dont have the ipod now. i have a new one now.

    I would try contacting Apple.
    http://www.apple.com/support/ipodtouch/contact/

  • I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

    I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

    Hi Thomasjewell,
    Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
    You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
    Let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • I had a hard disc failure and had to reload Design suite 6 from disc.  The program is now telling me I have 7 days to register the product or it will quit working.  The serial number is already registered.  It won't connect to the adobe site from the popu

    I had a hard disc failure and had to reload Design suite 6 from disc.  The program is now telling me I have 7 days to register the product or it will quit working.  The serial number is already registered.  It won't connect to the adobe site from the popup screen that comes up telling me I only have 7 days to register.  What do I do?

    Go to the Help menu in Photoshop and choose Activate. It should open a wizard allowing you to do this.
    If that fails, Contact Customer Care after clicking on one of the activation links. The more information you give them, the easier it will be for them to help you.
    Gene

  • I get an invalid serial number message

    Crashed my hard drive. Went to my Adobe account and pulled up my Products list. Downloaded CS5 and input the serial number in my Products list. Everything went fine. Downloaded Adobe Acrobat 9 Pro and input the serial number in my Products list. Got "invalid serial number" message.
    What's the story? What do I do now?
    PC system running Windows 7 Ultimate.

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    Do you have separate licenses for Acrobat versus CS5?

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