Serial number not accepted after reinstall

As the the useless live chat sent me here I will ask, but I can not see how 'peer help' can assist where live chat can not. And yes, I am very annoyed with live chat.
I have been using PSE3 for a number of years, but since reformatting my PC and reinstalling PSE3 I can not get rid of the register popup :-  http://s24.postimg.org/w4eo6jfkl/screenshot_31.png
because if I follow the link I get  This serial number has already been registered. Products can only be registered once. Click here for more information.
How can I stop the popup popupping?

Well, I contacted support again, and was told I would have a telephone call from them as it needed 'real time' problem solving. Great I thought, someone will help at last.
So at the appointed time I was at the computer, phone to one side, coffee at the other, waiting for the call.
I waited
and waited
and waited
3 hours later I send a message to Adobe saying what I thought. Eventually after almost 5 hours after the promised call, someone phoned. Details confirmed, problem explained.
RESULT! Well, no. 'we do not support PSE3' So why the £$*& did you agree to telephone? I stated the problem in the initial contact, including the version I was using. An email saying 'sorry we do not support PSE3' would have sufficed, but no, they gave the impression that they would give support, for which I was grateful (at the time, not now)
So what do I think of Adobe product support?
What support? They do not understand the meaning of the work, or customer service in general.

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