Serial number not being recognised

I bought my new Imac just before Xmas, along with Aperture 1.5.1. I'm trying to download the upgrade (1.5.6) but my serial number isn't recognised.

Never disclose your serial number publicly - anyone can take it and use it and make it unuseable for you.
The image that you showed appeared to be missing one number in the middle.  If you continue to have a problem, then contact Adobe Support using chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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    image removed by moderator

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