"Serial Number Not Found" and battery not charging
Hi,
I have a problem with my Compaq mini 110c 1030sf. It started a few months ago, when a weird red message appeared on the Compaq boot logo : "Serial Number Not Found".
Everything was still working fine though, that's why I did not try to fix it.
However, about a month ago, when I started the computer (it had been inactive for three weeks), the battery was not charging. Since then, I can't run the computer using the battery, I have to let the AC adapter plugged.
Windows said : 0%, not charging.
Ubuntu says : 0%, completely charged
I removed the battery and put it back, it started to charge, but stopped after 3 or 4 seconds.
I also tryed updating bios, but it changed nothing.
Could anyone please help me ? ^^
If your mini is still within warranty contact HP.
Have you tried the battery test in the HP Support Assistant?
Your BIOS has issues if you have seen that message. That is something you cannot correct on your own as it requires HP's proprietary software to enter the information in the BIOS.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer
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