'serial number not found' message

I purchused this laptop in 2009. Since then had very few issues until recently when I booted my computer (HP Pavillian DV-5) and it came up with a message 'serial number not found' How do I correct this? I upgraded to windows 7 before hand and then when I accessed the start up all my hard drive information such as the product number, serial and all is gone.
Please help

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Serial number not found and copy of windows is not genuine (it is though)

i have a
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=4075831
Im trying to update my bios but cant seem to find it anywhere, ive uninstalled all hp application of my computer, so hp updating my bios while i dont know about seems pretty hard to do, where can i find it
It seems that my bios has lost its information, i phoned Hp about it and it appears my computer needs to be retatood or something along them lines, as my warranty has past i would have to pay £200 to get it fixed (rip off I know) they said this could be down to changing the hardware (i have not touched anything inside my computer as im not great with hardware aspect of computers, i am with software though. After i seen the "serial number not found" message appear i started to get messages like "please activate windows you have 30 days remaining (something along them lines) i have tried entering the product key thats on the bottom of the computer but some of the key has wear on it which makes it hard to read, so i tried a factory restall and hell broke loose, im getting error messages that i cannot use this factory installed partition thats on my hard drive.
Please help, im not paying for hp mistakes is there anything i can do, or something in there t&c that makes this there problem as they design motherboards to fail like this?
Regaards
Adam

Hi Adam
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"Serial Number Not Found" and battery not charging

Hi,
I have a problem with my Compaq mini 110c 1030sf. It started a few months ago, when a weird red message appeared on the Compaq boot logo : "Serial Number Not Found".
Everything was still working fine though, that's why I did not try to fix it.
However, about a month ago, when I started the computer (it had been inactive for three weeks), the battery was not charging. Since then, I can't run the computer using the battery, I have to let the AC adapter plugged.
Windows said : 0%, not charging.
Ubuntu says : 0%, completely charged
I removed the battery and put it back, it started to charge, but stopped after 3 or 4 seconds.
I also tryed updating bios, but it changed nothing.
Could anyone please help me ? ^^

If your mini is still within warranty contact HP.
Have you tried the battery test in the HP Support Assistant?
Your BIOS has issues if you have seen that message. That is something you cannot correct on your own as it requires HP's proprietary software to enter the information in the BIOS.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

How to fix serial number not found error

i replaced the motherboard on my compaq mini 110 now it wont boot and says serial number not found in red and i cant get into bios how can i fix this or do i have too let hp do it ?
This question was solved.
View Solution.

Hi:
No, I don't. I'm from Joisey, but now live in Illinois.
Been to Queens many times back, in the day. Can you still go over the QB Bridge for free?
I miss the NY style pizza. I go home once a year for my pizza "fix."
Let your fingers do the walking thru the yellow pages, is my only recommendation (or online).
"HP computer repairs," is how I would search by.
Paul

Serial Number not found now but worked two weeks ago!

I have input the serial number of my new purchase of ipod photo (second hand) on the support page two weeks ago and it detected that it still have 120 days left for the service plan. But I have just tried to do it again today and it says that there is no such number.
I live in Canada and I cannot use the page for adding a serial number on the website. What should I do? Does anyone know why is this happenening? I've got this second hand, I hope it's not because this product was stolen or anything!!
Ipod Photo Windows XP Pro Serial number not recognized!

Try calling Apple...
Apple Phone Numbers
btabz

Serial Number Not Found

Hello all.
I've purchased a MacBook Pro Aluminium at Fry's Electornics Palo Alto, CA on June 2009. When I try to apply for a Snow Leopard Upgrade (up-to-date), my serial number is not recognized. What may be happening? Is it possible that I come across any problems if I need to use warranty?
Thanks in advance.
< Edited by Host >

Because I got first hand experience with registering not found serials. I called Apple and they had no record of me buying my book, so they registered the serial to my name and Apple account without any proof of purchase, on the phone and all.
Sure it would most likely be resolved if someone would have done this to his serial they found here, but it would be extra hassle.

HT1349 why is the serial number not found on the records?

my ipod nano's serial number is not found on the records, why?

You don't. Why do you think there are any and why do you need it? iOS apps don't need a S/N since all purchases are via the App Store and recorded there.

"serial number not valid" message

I am trying to RE install photoshop elements 11 in a computer that HAD it last week, but a PSE Upgrade caused my hard drive to crash - HELP!!!! I have downloaded version 13 and I don't want to use it as it would cause me to upgrade my Mac platform to a very slow "Yosemite", so I downloaded PSE 11 because it is compatible... PLEASE help...

I read the post of Mr. Pandamonium in the Topic : Logic Pro 9.0.1 released
He wrote:
"9.0.1 release only made it as a page 2 news story on Mac Rumours"
So I went to the site, clicked on the link, came on the apple site with a link to the update.
No need to log in, no serial number asked, downloaded the 183 Mb file.
I will install it later today when I am in my studio.

I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect. I downloaded on Friday afternoon.

I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect. I downloaded on Friday afternoon. Why? This should have been easy.

Contact support by web chat to get your serial number issues sorted.
Mylenium

Error Message at customer checkout "Invoice Number Not Found"

I'm set up through Authorize.net and PayPal, regardless of the payment options selected I receive the same error message. See link www.lonewolftrading.co The card is being charged, PayPal doesn't come up at all. Any help would be appreciated. Thanks.

Hi,
Try the suggestion from this thread, Re: credit card payment with eway returns "invoice number not found" on BC

Photoshop CS5 serial number not working?

I bought and downloaded Photoshop CS5 from this site about two years ago, and since then have purchased a new computer. I want install CS5 on this new computer, but my account isn't listing CS5 under my lists of products. When I try and register the serial number I found under my program's System Info, I get an error message that says my serial number isn't valid.
A little while ago, adobe had an information leak and my account was one of the ones listed as possibly compromised- could this be the issue?
If not, why won't it let me register CS5 to my account? I really want it on my new computer. I purchased the product legitimately and I don't want my money disappearing after only two years.

Explain your situation to Customer Support, and see if you can submit some sort of proof. For example a credit card statement. Your bank can help you with that. See if your ISP can fish up the email.
Also if you purchased it as an Educational discount, you might get in touch with that section.
We are users and perhaps a Staff member may drop by, but for now that's the best advice.

Serial Number not accepted by Lenovo Support/Warranty Lookup

Trying to e-mail support about my G505s but it will not accept my SN as valid despite the fact I bought it from a reputable retailer. Lenovo Solutions can't access my warranty information, either. Help?

hi Wonk,
Got your PM. It's odd that there's no info on your machines' serial number but the message Multiple devices found - Please enter Machine Type Information on the warranty lookup page may indicate that the serial number hasn't been registered on the system yet. This usually happens if the unit is brand new or refurbished (indicated by the letters RF on the machine type (eg. 59RF0637)).
If you purchased the system in the UK, I recommend you fill up the form below to register the system and contact the lenovo support center and report the issue.
Lenovo Services Registration Support
Support phone list
Regards
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Xcelsius exe won't launch - Entry Point Not Found message given

-Operating System: Windows XP
-OS Patch level: SP3
-Office Version: 2007
-Flash Player version: Adobe Flash Player 10
-Xcelsius Version and Patch Level: Xcelsius 2008 5.3.0.0
-Xcelsius Build number (Help>About Xcelsius): <not accessible>
-Business Objects Enterprise version/patch level (if applicable): Crystal Reports 12.1.0.892 - SP1
-Issue Description: Xcelsius exe won't launch - Entry Point Not Found message given
-Steps to Duplicate: When I try to open Xcelsius.exe, I receive a message box that says "Xcelsius.exe - Entry Point Not Found" "The procedure entry point ?LevelDiffToFirst@CTreeBtnCtrl@@QAEHPAU_TREEITEM@@@Z could not be located in the dynamic link library TreeBtnExtDll.dll."
I have uninstalled and re-installed Xcelsius with the same results.
Also, when I open Crystal Reports 2008, the "Crystal Reports 2008 SP1 - Software Manager" opens and shows an update available - SP2. When I try to install the update, it downloads and then displays a message the this update is only available for Crystal Reports 2008 SP1. I believe that is my current version.
After some research, I believe my CR Runtime app may be a different version than what Xcelsius.exe is expecting, but I don't know how to check or fix that. Any help is appreciated.

Hi
I think I've managed to fix this error. I compared the TreeBtnExtDll.dll in my Xcelsius directory on the machine that wasn't working and one that was and found that the broken machine was using an older and smaller version of TreeBtnExtDll.dll. 89k and a date in 2008 I think. So I copied my newer version which was 109 k and dated 11/2009 into the C:\Program Files\Business Objects\Xcelsius directory of the broken machines and now xcelsius appears to be working fine.
I had lots of trouble installing the SP3 release because of the media issues so maybe the install wasn't complete.
Anyway, I hope this helps you
Rowena

6th gen ipod nano serial number not being recognised by support

I have just tried to register my 6th gen ipod nano on Apple's website and I get a message that says the number is not recognised, recheck and try again. At first used number from nano box, then tried again after connecting nano to computer (same number appears of course) but still not being recognised. The fact that the serial number is not being recognised is not helpful when you need help from support as they also require this information before they will contact you. Why is my nano's serial number not being recognised? More to the point, how do I get apple to recognise it?

Are you sure aren't mistaking I's for 1's or O's of 0s?
If you head to Settings - General -> About, does it list the same serial # there?
B-rock

Dreamweaver CSA newly bought and installed on my PC serial number not working

dreamweaver CS4 i bought this software on internet in a sealed box , after installation following message , serial number not valid

Gegene77 I would recommend you try registering your serial number to verify that it is valid. Please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for information on how to locate and register your serial number.

'serial number not found' message

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