Serial number not recognized when installing.

I bought Acrobat Standard XI off the Adobe website.  When installing the serial number is not recognized.  The drop down box for selecting which product I bought has a selection for Standard X but not Standard XI. 

Hi brabski
The download link is for the retail version installer so if you do have a volume license then you need to download the installation files from
https://licensing.adobe.com/.
Below is the link to contact for support:
https://www.acrobat.com/misc/en/contact-support.html
Please reply for any assistance.
Thanks

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