Serial number not valid after computer has been fixed

Please can anyone help - Ive had photoshop elements for 6 months, and last week my laptop went in for repair and has been toally wiped of any information. ive tried to re-install elements but it keeps saying my serial number is invalid... any ideas?

Please see-http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#de activate-problem
You will need help from Adobe Support to help you deactivate for you and then get you going with fresh installation.
Thanks
Andaleeb

Similar Messages

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    You'll need to call Adobe Customer Support to resolve licensing issues.  We fellow users, on this user-user forum, can't access their database.
    Describe what you've done, and that you didn't (or weren't able to) deactivate the software from your old system, and let them know how many computers you currently have it activated on.  If they're being nice they'll reset your available activation count to allow you to continue to use your license on your new system.
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    If all else fails, the Photoshop CC Photographer's Bundle is $9.99 a month...
    Creative Cloud free trial & plans : Adobe Creative Cloud
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    In most cases, what you said is true...however, this is not always the case.  Take myself for example...
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  • Logic 9 Serial Number Not Valid

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  • When entering my phone serial number it shows "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."

    Hi,
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    If you purchased the iPhone from Apple or an authorized Apple reseller,
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  • I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect.  I downloaded on Friday afternoon.

    I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect.  I downloaded on Friday afternoon.  Why?  This should have been easy.

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    Today i bought one iphone 5 but when i check the serial number in self support not exist my serial no is DNPJGFSDDTTR message showing is
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    You are not speaking to Apple. This is a user forum.
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  • Serial number not valid when upgrading from LR4 to LR5 [was:leewayphotography]

    J’ai acheté LR 4 il y a 1 an avec le n° de série sur la boite. J’ai acheté l’upgrade pour LR 5 et je n’ai jamais pu installer la version définitive avec ce n° de série.Ce n° de série n'est pas valide. La durée version d’essai est terminée et donc je dois retourner à LR 4 pour continuer à travailler ? Pourquoi cela ne fonctionne pas?

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    From: John Waller
    Sent: Monday, April 21, 2014 10:14 PM
    To: leewayphotography
    Subject: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
          Re: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
          created by John Waller in Photoshop Lightroom - View the full discussion

  • Serial number for a product that has been replaced

    What happen with my phone, i check my serial number and i see "serial number for a product that has been replaced"
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  • HT1349 APPLE CARE SERIAL NUMBER NOT VALID

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