Serial number not valid (education version)

I've bought and used an aducation version of CS 6 prem web.
This is not a license for a certain period (a year or so) because this was not in the license papers or on the receipt.
As far as I knew when I bought it, it is a licence for as long as I am entitled to a education version.
Suddenly I can not open the programs, the serial number is not valid anymore!
Can you please tell me how to proceed?

Adobe-user-jaa if the license is no longer valid then please contact the reseller who issued you the license.  Is the serial number showing as valid under your account at http://www.adobe.com/?  You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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    From: John Waller
    Sent: Monday, April 21, 2014 10:14 PM
    To: leewayphotography
    Subject: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
          Re: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
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