Serial Number Not working for XSAN. PLEASE HELP!

When I purchased the XSAN software it was version 1.0 well I installed the software on all the machines and then did the updates to XSAN 1.2, but when I go to add clients serial numbers in XSAN ADMIN 1.2 it does the Metadata Controller (which is running the XSAN ADMIN program) just fine I can see the clients but when I enter my password it says "Valid Serial Number with No Expiration Date" so I click OK. Now it has a green light next to it, but when I click Save Settings it goes back to orange and give me the error "Error while writing settings (Invalid Serial Number)". Any help would be much appreciated. Thanks.
Powerbook G4   Mac OS X (10.4.2)  

When I had an issue similar to yours, it was because I had typed the serial number in capital letters (just like the license showed) but it had to be in lower case. When I switched them it worked just fine.

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