Serial number of CS4 fails to work with Acrobat.

I bought CS4 from the University of Alberta some years ago.  Now I wish to install on anew computer.  No problems with AI, ID and PS.  Acrobat Pro doesn't accept the serial number.  How do I get a valid serial number.  The version number is 9.0.0
A similar case is documented here:  http://forums.adobe.com/message/6046274
Without a helpful answer.
Do I expect to be able to install a several year old product. Yes.
Do I want to upgrade?  No.

Hello?  Anyone home?
I was on chat with Adobe for 2 hours over this.  They told me eventually that live help was unavailable for this, that I had to go online.
So I have and so far, no replies.
Have I asked my question incorrectly?

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