Serial number of CS4 fails to work with Acrobat.
I bought CS4 from the University of Alberta some years ago. Now I wish to install on anew computer. No problems with AI, ID and PS. Acrobat Pro doesn't accept the serial number. How do I get a valid serial number. The version number is 9.0.0
A similar case is documented here: http://forums.adobe.com/message/6046274
Without a helpful answer.
Do I expect to be able to install a several year old product. Yes.
Do I want to upgrade? No.
Hello? Anyone home?
I was on chat with Adobe for 2 hours over this. They told me eventually that live help was unavailable for this, that I had to go online.
So I have and so far, no replies.
Have I asked my question incorrectly?
Similar Messages
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I bought a new computer and I'm attempting to install my older Adobe products that I still use, Adobe Acrobat 7 is the issue for now. I followed the instructions on the Adobe site for installing the older apps, but the installer isn't recognizing my product serial number as a valid serial number. I tried entering it with and without the dashes and neither methods work. What should I do now?
You cannot use your original files and serial number. See the following for the files you need and the associated serial number(s)....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!
I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
The issue can be that the present operating system might not be compatible with the CS2.
Regards
Rajshree -
I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download. I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers. I tried with cs2 and I got an error message that some bit of information was incorrect. I currently have both downloaded on two other lap tops I own. One is operational and one is dead. I cannot access the dead one to remove the program. Thank you in advance for any assistance.
For CS2 you will need to download a special new version
CS2 Activation
You might find CS4 download here
Prodesign Tools — Photoshop Direct Download Links -
I deactivated CS4 (for the first time) this morning and this afternoon I installed it on a new PC. The installation went ok and during the installation I had to enter my serial number which worked fine (the green tick appeared). When I now open Photoshop it asks me again for my serial number but this time when I enter the serial number I get the message “serial number invalid”. I tried selecting trial mode and re-entered my serial number on CS4 launch but that didn’t work either.
uninstall everything cs4 on your computer.
clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
then reinstall cs4. if your serial number is for a suite, make sure you're installing ps (and your other programs) from the suite installation file.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I need to re-install CS5.5 on my new hard drive. Serial number from disk package not working.
if there's a problem with the number of installations, you'll see a message about an excess activation problem.
if that's what you're seeing, contact adobe support for an activation count reset, https://helpx.adobe.com/contact.html
otherwise, attach a screenshot of the error message or quote it. -
I need to download photoshop but i lost the serial number. Can i download it with only the cd?
Ana
If you need to find your serial number for a non-creative cloud product as mentioned above, start by logging in to your adobe account. (Go to Adobe .com and click “Sign In” in the upper-right menu bar. Enter the email you use as your Adobe ID and your password.) All of your registered products and their serial numbers are listed in the Plans & Products section on the Manage Accounts page that appears.
For more information on locating or registering serial numbers, please see this link: Find a serial number
Pattie -
I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!
using Google to read reviews, I would not buy from that site Google
added... click the google link I provided and do some reading about that site
When you buy from another site instead of direct from Adobe you need to check first to be sure the site is an authorized reseller (such as Amazon)
You are now going to have to get support from the place you bought if the serial number you were given by that site does not work -
hi, i need some help to activate lightroom 5.7 i bought in november 2014, the serial number i've is not working, thanks
Hi, i'm very glad for your support, i'm installing through direct
dowmload in november 2014, we still use the classic program, is not the
cloud program, the version is 5.7.1.
Thanks.
Tai Vinh.
Le 27/04/2015 18:56, Atul_saini a écrit :
>
hi, i need some help to activate lightroom 5.7 i bought in
november 2014, the serial number i've is not working, thanks
created by Atul_saini <https://forums.adobe.com/people/Atul_saini> in
/Downloading, Installing, Setting Up/ - View the full discussion
<https://forums.adobe.com/message/7485938#7485938> -
The serial number I have won't work for my Photoshop lightroom
the serial number I have won't work for my Photoshop lightroom
COntact support if you have serial number issues. This is not handled via the public forums.
Mylenium -
My iPad has been stolen. I Do NOT have iCloud account but I have apple ID and serial number. Can i locate it with these available options?
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
Cheers, Tom -
OCR not working with Acrobat Pro X
I have Acrobat Pro X ver 10.1.9 using Windows 7 Pro (64 bit) OS running in a virtual environment (Parallels ver 9.0) on a MacBook Pro. I have 16 GB of System Memory and 6 CPU's dedicated to the virtual environment. For some reason: 1. I cannot select renderable text with my cursor in a pdf containing such (i just see the cursor turn to a hand symbol as if to use the cursor to move the image around; and 2. I can run Acrobat's OCR on a recently scanned pdf but once again I cannot select the text (same hand symbol appears). I went to Control Panel - Programs and selected "Repair" the Acrobat program but this was no help. What I don't understand is prior to installing my Acrobat Pro X program on this computer I had it installed on a PC running Windows 7 Pro (32 bit) and everything worked fine. Any ideas? WR
02/10/14 Update: Spoke with Adobe Tech Support and they informed me the problem I am having with the windows version of Acrobat Pro X above is caused by running the program in the Parallels virtual environment on a Mac. This is odd as the purpose of running Parallels on the Mac is so that one can operate the Windows OS and programs on a Mac. They suggested I purchase the Pro XI version for Mac."Copy C:\ProgramFiles (x86)\adobe\acrobat 9.0\acrobat\plug-ins\PaperCapture\* to the parent directory C:\ProgramFiles (x86)\adobe\acrobat 9.0\acrobat\plug-ins
For Acrobat X, the path would be acrobat 10.0."
IT WORKS!!! Hey thanks dodland, now all I have to do is get my CS6 MC installer to take less than X hours to install just a version of Acrobat X that will recognize my MC serial number! I installed a version of Acrobat 10 from the MC extracted files and ran it as a trial, no go on the OCR. Then I did your copy suggestion and all is well. I've copied this fix as a text file to live with my MC install files. Now I just have to get a activated version running.
Thanks again, as I was considering wiping the entire drive just to fix this single issue and that would not be fun...
TLL -
help
if your acrobat is on a win computer use, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.… to retrieve your serial number.
if you purchased or registered with adobe, check your account, Adobe ID
p.s. you are allowed up to two concurrent installations/activations with a single user license so you probably don't need to remove acrobat from your other computer. -
I work with Acrobat 9.4.3. on Mac OS 10.5.8 with Enfocus Pitstop Pro 10, Update 1st
Acrobat crashes almost every time I open a document and try to make corrections by using Pitstop Pro. Some of my colleagues have the same problem. Is anyone else having this problem? Are these programs more stable on the PC?if I update the Airport to the latest version, and "control" it with my MacBook Pro, will the older G4 still be able to use the signal from the new Airport?
Yes. Your G4 shouldn't have any difficulty connecting to a Wi-Fi network provided by the latest 802.11ac AirPorts as they support the earlier radio modes that the G4 uses. -
I am working with Acrobat XI and when I try to add text to a geopdf file I get a popup screen that says this is a secured document and editing is not permitted. How do I fix this?
I figured it out...needed to use comment tool set, not the editing tool set.
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