Serial Number of Macbook Pro 13' not mentioned in receipt!

My friend had bought Macbook Pro 13' (Mid 2010) for me (current I am in Nepal) from U.S., BEST BUY #27, APPLETON, WI 54913.
Now, I have a charging problem in it. When I take my laptop for repair in Mac Support, Nepal, they asked me the receipt of purchasing the laptop. I wonder that all the specifications are mentioned in the receipt, but my Macbook Pro serial key is not mentioned there. In such case, can I get my receipt with serial number included in it, if I provide all the purchasing information of my laptop???
Please help me.
Thanks with regard.

I have the clear receipt with the purchased date on it. The serial number is required for purchasing the Apple Protection Plan (as they said). I also think for this, it will require the serial key of my laptop. So, what will be the case for the APP, if the serial key isn't in the receipt? Won't Apple check the purchased item bill from Best-Buy if I activate for the APP? Am I capable for applying the APP during this situation (with out serial key)?
I will also ask them for GSX as you have mentioned recently. Thank you, for your reply...

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HT204347 Serial number for macbook pro (stolen - any way to find out what the serial number of it was ? I didn't keep a note of it and don't have the original receipt / box.... thanks :)

Macbook pro laptop stolen - any way to find out what the serial number of it was ? I didn't keep a note of it and don't have the original receipt / box.... thanks

The only other way would be through Apple, assuming you bought it at an Apple store or at least registered it. Stop by the store or call their support number.

Missing serial number after Macbook Pro logic board replacement

I just got my Macbook Pro replaced its motherboard due to the known issue http://support.apple.com/kb/TS2377
However, after I got it back I found my serial no. in System Profile becomes "System Serial#". I brought it back to the service center in Hong Kong, they said it's normal after replacement the motherboard.
Would this affect the authorization in iTunes and some apps?
Also I found occasionally I got error log for my internal or external hard drive, I'm not sure if it's affected. (may be I should post this in OS X section) It didn't occur before the replacement.
28/08/2009 1:20:30 AM Critical fseventsd[34] event logs in /.fseventsd out of sync with volume. destroying old logs. (29235 21 50999)
28/08/2009 1:20:30 AM Critical fseventsd[34] log dir: /.fseventsd getting new uuid: BC0EFD06-85D9-4346-AAA3-25104B3029C3

This happened to my 2006 Macbook when the logic board was replaced under Applecare by my local service centre due to a known issue at the time (random shutdown). It didn't affect the warranty or cause me any problems so I didn't bother to go back to them although I later found out that they could and should have reset it at the time.
The only thing that might have been a problem if I had had more than one computer was that it made my iTunes account think that I had two computers authorized, i.e, a sort of "ghost" left over from the previous serial number. As you can only have five machines authorized with an account it means you have one less available to you even though you don't actually have that computer. This was not a problem to me as I didn't need five authorizations, and anyway you can go into your account once a year and reset your account. You may need to do this if you have five computers you need to play your iTunes purchases on.
Still lazy of the repair centre not to reset the serial number for you though.

HT1343 Serial Port on MacBook Pro does not work!

Com3 Windows cannot determine the settings for this device!

A MacBook Pro doesn't have PC style serial ports.

HT204347 Thanks, the write-up was informative, But it do not answer for my question, that is where to look for serial # on my Macbook Pro Mid 2010 White Unibody Core 2 Duo 2.4 GHz 13.3"? Its not on bottom-case and the above article does not mention this m

Thanks, the write-up was informative, But it do not answer for my question, that is where to look for serial # on my Macbook Pro Mid 2010 White Unibody Core 2 Duo 2.4 GHz 13.3"? Its not on bottom-case and the above article does not mention this model?

Click on the Apple and then on about this Mac. In the new window, click on the "version 10.9.2" until you see the serial number displayed.

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numb

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?

yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

From product box- will not accept serial number for Adobe Pro XI

From product box- will not accept serial number for Adobe Pro XI

Moving discussion to Acrobat Installation & Update Issues forum.

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I have bought two separate thumb drives that are MAC/PC compatible. They will work on my MacBook Pro but not my desk top Mac. Both are less than a year old. Desk top will read older thumb drives w/o problems, but not the new ones.

Model Name:          iMac
Model Identifier:          iMac11,3
Processor Name:          Intel Core i5
Processor Speed:          2.8 GHz
Number Of Processors:          1
Total Number Of Cores:          4
L2 Cache (per core):          256 KB
L3 Cache:          8 MB
Memory:          4 GB
Processor Interconnect Speed:          4.8 GT/s
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SMC Version (system):          1.59f2
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Hardware UUID:          282E0143-F041-56A4-8A82-C*****A59
Is there anything else you need to trouble shoot this?
Melissa
<Edited by Host>

MacBook Pro will not connect in "n" mode

Hi there,
Have this:
Model Name: MacBook Pro 15"
Model Identifier: MacBookPro1,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 2 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP11.0055.B08
SMC Version: 1.2f10
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<Edited by Moderator>
AirPort Card Information:
Wireless Card Type: AirPort Extreme (0x168C, 0x86)
Wireless Card Locale: USA
Wireless Card Firmware Version: 1.4.4
Current Wireless Network: Apple Network fa2338
Wireless Channel: 6
It is running on 10.4.11 OS X. Everything works fine but I was unsatisfied with network/Internet speeds and turned ON 5GHz, "n" only mode in Airport Extreme base station. All our Macs followed (iMac x 3, MacBook x 2) but this MacBook Pro doesn't see network any more.
Is there something to be turned ON or updated. I checked software status and Apple returns "no new software for your computer avail." so I am up to date.
Thank you in advance,
Zack

Thanks for post.
I clicked on link you sent, paid and downloaded n enabler package. As soon as I started install process window pops up and says that my MacBook Pro does NOT have compatible hardware.
So much for that! 2.13 wasted or there is another trick to this?

IMessage (Macbook pro) suddenly not working!?

My imessage from my macbook pro is not working! When I send a message, it automatically displays a red exclamation point and the name of the person I am sending it to turns red. When I click on that it tells me that their number is not registered with imessage! I've sent imessages before (today even) and I don't know what happened. I think I may have messed with some preferences because I was trying to change security preferences, but maybe I accidentally clicked something I shouldn't have? I know it is me because I get the same error for every person I try to message. It works from my phone, though.

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

Purchased Lightroom software on disc, new MacBook Pro does not have a disc drawer.

Purchased Lightroom software on disc, new MacBook Pro does not have a disc drawer. Have already opened box. Searched online and someone suggested downloading the LR trial, and set up Cloud, then can enter the serial number to complete the purchase. Which is what I did, but the serial number is being rejected.

Ok, maybe what they’re calling Creative Cloud is merely your Adobe ID, an e-mail and password to login with. The LR5 6 update link is probably what you want to download—all updates are downloads, anyway, so there’s no need to have a disc reader as long as you have internet and the serial number.
Here is the LR 5.6 update for a Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5822
Another issue might be that what you think is a serial number is a redemption code that needs to be converted to a serial number using this website: http://www.adobe.com/go/getserial A clue that you have a redemption code is that it has letters and numbers. A serial number is just numbers and the first few are 1160-something.

Mid 2010 Macbook Pro will not stay off or asleep

Hi,
I have a mid 2010 MacBook Pro will not stay turned off when I tell it to shut down. It will shut down just fine, but a few seconds later it will boot up again. This also happens when I try to close the lid (or just put it to sleep), it will work fine, screen/Apple logo on the back will turn off and the status LED will slowly pulse. However a few seconds later, the LED stops pulsing and the Apple logo will illuminate. If I open the lid I will be greeted with the log in page with zero delay (i.e. its been displaying for a while).
This has become problematic because the computer always be running. If I put it in my laptop bag the computer will get hot as ****. The only way to get it to really turn off is to let the battery die or remove the battery. But this computer does not have the externally removable battery so that is not a trivial process.
The symptoms exist in both Mac OS (Mountain Lion and Maveriks) and Windows 8/8.1. This makes me believe its something in the hardware (or at least a setting in the hardware), not software (I know Apple doesn't care what Windows does, but it is exibiting identical behavior).
I have reset the NVRAM and the SMC with no luck. When I reset the SMC I didn't get a good indication that anything happened though, and was wondering if that is normal. Resetting the NVRAM results in another restart, while its hard to tell if you actually reset the SMC. I reset the SMC by turning the computer off, then holding the power button when it tries to restart (this usually gives me a few minutes where the computer will actually stay off), then pressing shift, control, option and power at the same time and releasing them at the same time. This is how the Apple documentation said to do it. They did not mention how long the must be held though so I presume that doesn't matter.
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Btmm error "can not coonnect to cloud server" Facetime and IMessage " Could not sign in, check your network connection and try again". Which I have again and again...

The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?

I have recently switched from a PC to a MacBook Pro.
I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
This is the problem:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
Thanks!
Roderick Guerry
[email protected]

Roderick Guerry wrote:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
(In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
Roderick Guerry wrote:
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
Roderick Guerry wrote:
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to.

Where can I find the serial number for LOGIC PRO from the AppStore

Please help me:
Where can I find the serial number for LOGIC PRO from the AppStore?
I bought and downloaded the application, now it asks me for the serial number but I didn't not receive it or can find it.

My understanding is that if it was purchased throught the App Store, then there is no requirement for a serial number. At which point does it ask you for the serial?

System upgrade on MacBook Pro stopped and my MacBook Pro will not restart.

MacBook Pro will not restart.

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
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If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
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If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
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Be sure to make a backup first because the following procedure will erase
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Serial Number of Macbook Pro 13' not mentioned in receipt!

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