Serial number off pkg is not accepted to start program

Serial number is not accepted to start program.  serial number is off of pkg as requested. 

Call Applecare, though with FCS years out of date, they may want to charge you to trouble shoot.
A couple of things to verify before you call them -
1. Make sure you have a full (not upgrade) version.
2. Make sure you are entering the numbers correctly. look VERY closely at the numbers and letters to make sure you don't mistake a 1 for I and 0 for O.
I find it useful to read them out load when entering. It may be helpful to have someone else read/ check the serial along with you.
Good luck,
x

Similar Messages

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