Serial number on 2004 dreamweaver MX EDU won't work

I have a new lattitude laptop, the software loaded fine, but I am unable to activate it using my serial number

See the following (found via Google search):
http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html

Similar Messages

  • Reinstall requires serial number from qualifying product, but it won't work

    I'm reinstalling from hard drive failure.  Acrobat says serial number is valid but can't find qualifying product on hard drive and it needs earlier version serial number.
    I've had a full version from earlier versions but it won't take the serial number.
    Waiting for support on phone lines and chat is brutal.  Any ideas??

    Hello everyone.
    Ended up there was some sort of glitch, as when I reinstalled the complete suite of Adobe products there was no trace of anything on the new hard drive.  From the drop down menu it only had a choice for serial numbers as far back as Acrobat 8.  My original FULL version was well before that and that serial number would not work.
    I contacted Customer support and after they verified all of my Adobe products including my older full version of Acrobat Pro, and they had to issue a new serial number.
    I then was instructed to uninstall Acrobat, then reinstall with the new serial number.
    All is now fine.
    It certainly pays to have your software properly registered with Adobe
    TG

  • I have a serial number for Acrobat Pro 8 that won't work. I can't upgrade to Pro 11, so I am shut out of using what I paid for?

    I was just given a "new" serial number for my Acrobat Pro 8, but it is the same number as the one I got from the
    Adobe site-- and does not work. How can I use a program I paid for without buying Pro 11 brand new?

    What message do you get, exactly? (Please don't include the serial itself).
    Is this using the original CD that came with the Acrobat 8 product?
    Does it say anything about a "qualifying product"?

  • I had a hard disc failure and had to reload Design suite 6 from disc.  The program is now telling me I have 7 days to register the product or it will quit working.  The serial number is already registered.  It won't connect to the adobe site from the popu

    I had a hard disc failure and had to reload Design suite 6 from disc.  The program is now telling me I have 7 days to register the product or it will quit working.  The serial number is already registered.  It won't connect to the adobe site from the popup screen that comes up telling me I only have 7 days to register.  What do I do?

    Go to the Help menu in Photoshop and choose Activate. It should open a wizard allowing you to do this.
    If that fails, Contact Customer Care after clicking on one of the activation links. The more information you give them, the easier it will be for them to help you.
    Gene

  • We just downloaded the Creative Suite 6 onto our computer, but it says that the serial number is incorrect. Do we use our serial number from CS5.5 because that didn't work?

    We just downloaded the Creative Suite 6 onto our computer, but it says that the serial number is incorrect. Do we use our serial number from CS5.5 because that didn't work?

    Creative Suite 6
    Click the Buy link for the Suite you want to upgrade to.
    I want to buy: <select Upgrade>
    I own: <select the CS5.5 product you already own>
    Platform: <select Mac or Windows>
    Complete your CS6 upgrade purchase.
    Note that CS6 is superseded software and will receive no further upgrades or updates. Adobe has stopped working on CS6.
    Adobe now promotes their Cloud memberships. So consider subscribing to an Adobe Cloud membership if you want up-to-date software which will be upgraded regularly.

  • I have CS2 with the discs and serial number. After needing to have my computer wiped, reloading the discs, and imputing the serial number, neither phone activation or on-line activation works. What do I do? Lanny

    I have CS2 with the discs and serial number. After needing to have my computer wiped, reloading the discs, and imputing the serial number, neither phone activation or on-line activation works. What do I do? Lanny

    Adobe took down the CS and CS2 activation servers, but they put up a version of CS2 for those who previously had a license to it.
    You will need to download the software from here, and use the serial number given on these pages. Follow the directions on this link, and you will soon be up and running again.
    Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3

  • I down loaded the new CS2 and it asking fir my new serial number which I put in but will not work what do I do?

    loaded the new CS2 and it asking fir my new serial number which I put in but will not work what do I do?

    Download the installer from Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    Install and use the new serial number provided at the link above. Your existing serial number will no longer work.

  • Serial Number for creative suite 6 edu

    Still trying to get my serial number for my CS6 pack have a closed case #0212129916 because i was on holidays overseas when i tried to activate.
    I am now back in Australia and want to install my product?

    Nobody here can help with this. You need to contact Adobe.

  • I accidentally deleted my program and can't locate my serial number for my dreamweaver cs6. Can you help? I'm almost certain I regitered

    Can you help with lost serial number?

    Hello,
    in addition to Ben's hint, you too could have a look there: https://www.adobe.com/account.html  >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.
    If not successful use - as Ben said above -  http://helpx.adobe.com/x-productkb/global/find-serial-number.html  >>> I lost my serial number >> see comment and the last time Adobe suggests so too this Contact Customer Care and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • How can I retrieve the serial number from my Dreamweaver CS5.5 installation (mac OS X)?

    I don't have access to the serial number any other way.
    Thanks,
    SC

    If you registered your product, you can retrieve your serial number by logging into your Adobe account.
    https://accounts.adobe.com/
    Nancy O.

  • My laptop had a virus it wiped my adobe photoshop 10, i have the disc and after the first disc is done it asks for the second disc yet it wont continue its install and says that the serial number is wrong on second disc but it works for the first disc, i

    it wont let the second disc install and says its a trial period when i paid alot for it, i need to finish the install !!

    Photoshop Elements 10 was a single disk product. Might the second disk be the video editing program 'Premiere Elements 10'? If so it will have a different serial number (24-digits commencing 1143) to that of Photoshop Elements (24-digits commencing 1057).
    If you don't have the serial number, but did register the software, you should be able to retrieve it from the 'My  Products' section in your 'My Adobe' A/c.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • My serial number for my PS elements 7 isn't working?

    I have had it for a really long time now. It had it on my old desktop and my old laptop but those both broke a while back. I figured out how to install it to my new computer but it keeps telling me that my serial number is wrong, any ideas?

    You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Adobe ID, and signing-in
    3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
    Click here to get help now Contact Customer Care

  • How do I get a new serial number- the one I was sent does not work?

    Please help.
    I was sent my serial number but It says it is invalid all I need is a new one.
    Is there a contact number for Adobe?

    Details.  OS, Product?

  • Hi, I am trying to verify my Acrobat XI Pro and the serial number I was given through email does not work.

    The Acrobat manager does not accept letter formation while entering the serial number. Where my serial number does contain letters and numbers. How do I enter my verified code ?

    Was this a purchase from Adobe?

  • Validating serial number doesn't work

    I have to validate my serial number within 7 days, but it won't work (new elements 12). It sais I have to be connected to the internet, but I am. Don't know what else to do. I have already tried another browser, still doesn't work :-((

    Hi,
    Please see if the following document helps - in particular, the section on the hosts file.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    If not, please tell us which operating system you are using.
    Brian

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