Serial Number on 5th Generation different than one in iTunes
I recently received a refurbished iPod as a replacement for an old iPod that broke. I cannot sync any of my music to this new iPod. I've noticed that the serial number on the back of the iPod itself is different than the one that appears when i plug in my iPod to attempt to sync. How do I change the serial number in iTunes?
the error message i received when i try and sync says "The iPod cannot be synced. The required file cannot be found."
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If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version. You should be able to determine this based on the price you paid. If you do not own an earlier version then you need to purchase a full version rather than an upgrade. If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
Contact Adobe support thru chat to help get resolution...
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Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
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Hello Nelson,
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Our system has detected an unauthorized login attempt to your AppIeID from an IP address location different than one you usually use.
In order to protect your account, we will disable your AppleID due to our concern for the safety and integrity of the AppIe community.
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How come my iPod Touch (5th Generation) won't appear in iTunes?
My iPod Touch (5th Generation) won't appear in iTunes. I've never had any problem like this until we got that new charger and USB cord that comes with the 5th Generation. We just barely managed to get it to charge with my HP laptop. Before the device was considered "unknown" and was rejected by my computer, but then I found an article that said to uninstall the USB driver or whatever, and we did so, so now it's able to charge. We got all happy, thinking that it was going to apear in iTunes now, but it's still not there. It's said to be "Apple iPod" whenever it pops up after being connected to the computer, but it doesn't open in iTunes. I tried going under "File" and then "Device", and then trying to sync, but it appears gray and won't let me click on it. I don't know how to get it to open there. Can anyone help me? Please?
- Reboot the computer
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then try again. -
Can my serial number to my ipod be located on my itunes account?
Can my serial number to my ipod be located on my itunes account?
iPod: How to find the serial number
Also, hover the mouse pointer of the iPod backup in iTunes>Preferences>Devices and the SN will appear. -
Can I find the serial number for my ipod classic 120gb on my itunes account? my device was stolen.
can I find the serial number for my ipod classic 120gb on my itunes account? my device was stolen.
Welcome to Apple Support Communities
Of course. If you registered them to your Apple ID, open http://supportprofile.apple.com and log in with your Apple ID, so you will see their serial numbers -
Lost Serial number. Can I get new one through buying new product?
Hi, I'm new to the forums, but not to the products. Been using them over 5 or so years I think. Anyhow, I have an issue that I cannot solve very easily and am kind of stuck.
I bought (well, had my University buy for me.) CS4 Master collection 3-4 years ago for my studies in Animation at University. It was payed for through Uni due to me having a disability. Anyhow. I had it installed through a different company who help out with software needed for disabled people, and so I had no issues with starting it up.
The trouble is it was installed on a laptop, which at the time I needed due to me having to dart around campus for various lectures etc. I needed portability. Now however, I have graduated with a decent degree, unemployed for a year and my laptop is slowly dying on me. It's slowing down, crashing every so often when photoshop/ toonboom is on, just a pain to deal with.
I was trying to install the CS4 on my brand new PC but the serial number is gone. I have no idea where it is, or what happened to it. The only people who MIGHT know what it is are the company who installed it but despite having sent them an email asking for it, I have received nothing.
I was considering buying an upgrade, in fact the CS4 is that student and teacher version, so I thought I aught to get a standard type. Trouble is I heard that I need the original serial number from my CS4 even if I do get a new one.
Is that true? If I buy a new one will it come with a new serial number so I can start afresh? The issues with my old laptop are just getting annoying and I have since bought a new Mac book to replace it.
Any help would be great.
Thank you for your time.Yeah, I came across an issue with the answer given, as the serial number was wrong AND missing 4 numbers. However I did come a cross an old file on my old laptop with CS4. When I first got the CS4 there was an issue with the serial number not working so we contacted adobe to see if it could be fixed and I guess it was eventually resolved.
Anyhow, I used the serial number I found through PECoutejoie's suggestion, but it didn't work. So, I tried out the old 'broken' serial number, expecting it to be rejected as well and... it worked! Colour me surprised!
Thank you for the suggestion anyway, PE.
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