Serial number on box doesn't let me install elements can't get anyone at adobe

trying to install premere elements 10 I bought a couple years ago. Just opened box today serial # on back won't work. Cannot contact adobe what do I do?

Peanutguy9 are you able to register the serial number under your account at http://www.adobe.com/?  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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