Serial number on box message as invalid came back
Hi,
For Adobe Photoshop Elements download I entered my serial number from the box and it is coming back as invalid. I cannot register my product. The 800# does not support photoshop elements. What should I do?
Please see this important document to see if it helps you locate the correct serial number:
<Find your serial number quickly>
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I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.
22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.
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i have had lightroom 5 for some time now, and have used on my pc. I just got a mac (no disc drive) so I downloaded the trial version of LR5 from the adobe site. Once installed, i tried to key in my serial number.
I get an invalid serial number error.
has anyone ran into this before?Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?
The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.
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Cannot find serial number on box, have tried to see it 3 days now
I am looking for serial number on box of adobe photoshop elements 13 that I bought from amazon. the booklet has the first four numbers and they are nowhere listed on the box.
Hi,
Have you found a white box inside the outer box. The serial number (starting 1057) is usually on the outside of that white box.
Brian -
When i install adobe acrobat 7.0 with the CD, i have to put the serial number. Then he says 'invalid serial number' My info from CD= ser nr 54016802TR
Find your serial number quickly
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Elusive Serial Number on box (Photoshop Elements 11) bought from Amazon
Have been trying to set up Photoshop. Can't get past the serial number stage! Looked at box, smaller box inside, all inserts. The only numbers appear on the outer box, to the left of the official Adobe sticker. However, there is NOTHING labelled as "Serial Number" There are 2 bar codes - one has an 18 digitcode. The other has a two letter : 8 digit set above the bar code and underneath there is a 12 digit set with spaces thus x xxxxx xxxxx x
Can anyone advise me?
23RipleyHouseHi Dave:
I feel like a real idiot - the sleeve with the serial number had fallen on the floor and I had not realized this. Have now found the data I need. Many thanks though for the rapid reply.
From: Dave Merchant
Sent: Saturday, June 15, 2013 5:14 PM
To: 23RipleyHouse
Subject: Elusive Serial Number on box (Photoshop Elements 11) bought from Amazon
Re: Elusive Serial Number on box (Photoshop Elements 11) bought from Amazon
created by Dave Merchant in Photoshop Elements - View the full discussion -
have elements 11 on laptop want to put it on regular computer cant find serial number on box or anywhere
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I bought the product and downloaded Lightroom as i do not have a disc drive. Serial number om box not accepted. Mac-user, latest version!
Olof Molinder, StockholmSerial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I wanted to tie my new iPhone by its serial number, but the message that it is already bound to another Id. Why, because a new phone?
Can you explain what you mean by "...tie my new iPhone by its serial number?"
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Missing half redemption number to get serial number in box. what can i do?
missing redemption number for getting serial number in box only had half of the number . how do i correct this?
Contact the seller.
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Trying to install Photoshop elements 13 on pc w/ WIN 8.1.
cannot find serial number on box nor cd sleeve. start guide says it begins with 1057 but neither the box nor the DVD has such a number I can't install it without that serial numebr where do I find it??You likely have a redemption code on the box that you have to enter into an Adobe website to convert that into a serial number.
See the information on the following page: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
Photoshop elements 9 was pre installed on my pc when I bought it and now it has been deleted, I don't have any serial number. How can I get it back?
Check the papers that came with your PC or the web site of the vendor. OEM versions are either on the recovery discs they provide or can be downloaded from their site.
Mylenium -
My Adobe Encore CS6 has lost it's serial number. How do I get it back?
My Adobe Encore CS6 has lost it's serial number. How do I get it back?
If you upgraded on line your serial nr is in you account.
But Encore does not come with a serial number, Premiere does.
If you are in Creative Cloud:
Creative Cloud applications ask for serial number -
I bought Adobe Acrobat Pro XI full version but the serial number given to me is invalid
I bought Adobe Acrobat Pro XI full version and the reseller sent me a serial number but when I install an error message says the serial number is invalid.
The reseller claimed it is Adobe's problem not theirs.
Adobe website is very confusing that I am not able to send an email to ask for help.
It has been a week since I bought it and I am still not able to enjoy the program.
How do I go about getting Adobe attention on my problem ?
The reseller is:
Digital River, International SARL
98 Boulevard Du Prince
L-1724 Luxembourg, Luxembourg
They replied my email as follows:
Unfortunately, we do not handle the customer service for Adobe Systems, Inc.Ok, thanks for that. If the serial doesn't work, you will indeed need to contact Adobe. But here are some things to try first.
1. Does it refer to a QUALIFYING PRODUCT? If so, enter the serial number of the OTHER product, not the one you just paid for.
2. If you are copy/pasting the serial, try typing it. If you are typing it, try copy/pasting it.
3. Make sure what you purchased matches what you downloaded. For instance, check you didn't buy Acrobat Standard and try to install Acrobat Pro. Or that you didn't buy a Mac product for use in Windows. And so on.
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