Serial number on product box is invalid

serial muber on product box is invalid

Hi tomjhayden,
Which Adobe product you are using. Please refer the knowledge base article: http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html.
Regards,
Romit Sinha

Similar Messages

  • I was recently given Adobe Premiere Elements 9, it keeps saying the serial number on the box is invalid. What can I do?

    I was recently given Adobe Premiere Elements 9 from a friend who no longer uses it and knew I was interested in it. but when it comes to installing it, it keeps saying the serial number on the box is invalid. What can I do?
    I have tried entering it all different ways. I'm not dumb I know which one is the serial number this isn't my first Adobe product. Any help would be welcomed.

    Error "The serial number is not valid for this product" | Creative Suite

  • I just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

    i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

    Hi,
    Does your serial number have 24 digits starting with 1057?
    Note: Please don't quote your number as this is a public forum
    If your number is not like that it may be a redemption code. See if the following helps.
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    If you need help in finding a serial number inside the box, please see here
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    If you still need help, then you will have to contact Adobe. Look at the end of the page I first gave and you should see "Still need help" - click on that.
    Good luck
    Brian

  • Why my serial number in the box is invalid

    WHy

    What do you mean by "serial number in the box"? Do you mean that the serial number on the box your iPhone came is does not match the serial number shown in the iPhone itself? If that's not what you mean, please post back and clarify.
    Regards.

  • I just purchased PSE12 and the serial number on the box is invalid.

    I have an 18 digit number listed as the serial number.  When installing i type in this number, but it is telling me the number is invalid.  Please help, I need to get this downloaded tonight!!  AAhhhhh!!!!

    Photoshop Elements and Premiere Elements are not part of the Cloud
    Contact support at the link below
    Select a reason, then click I STILL NEED HELP to activate Elements chat
    -http://helpx.adobe.com/contact.html?product=premiere-elements&topic=activating-my-product- or-serial-number-issues
    For future questions, both programs have individual forums
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Premiere Elements http://forums.adobe.com/community/premiere_elements

  • Invalid serial number and product name in g50

    I just buy my laptop this last december and in bios it says that i had an invalid serial number and product name
    what should i do to make it valid?
    my friend said that it has an effect in chipsets and it bluescreened 4 times when win7 is the installed os and twice in win8.1
    how to fix this?
    Thanks in Advance

    hi joedcomandante,
    Welcome to the Lenovo Forums.
    Just to verify, did you get the Invalid Serial Number and Product Name issue out of the box or you got this after you sent the unit for service?
    Usually, when the motherboard is replaced, the Serial Number and Product Name is flashed into the BIOS and the EC (Embedded Controller) is updated. If you got the issue after sending the unit for service, I recommend you contact lenovo and report your findings as these information needs to be reflashed into the system.
    As for the BSOD, were you able to get the exact error code?
    Bug Check Code Reference
    Regards
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

    hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

    Beamer96 if the software has been registered then it will be under your account at http://www.adobe.com/.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • I down loaded the Aperture trial from the internet. I bought the Aperture 3. I put the Apple Product Serial Number in the box. However when I open the Aperture 3 program, it still says Aperture 3 Trial Library. Is this normal?

    I down loaded the Aperture trial from the internet. I bought the Aperture 3. I put the Apple Product Serial Number appropriate litlle box. However when I open the Aperture 3 program, it still says Aperture 3 Trial Library. Is this normal?

    Hi TD,
    Thank you for the quick reply, very helpful. Now I can sleep in peace and without worry.  I had transferred 30.000 pictures and was a little worried.
    Kind regards,
    Peter.

  • Trying to re-install my Creative Suite 5.5 and entered my serial number from Adobe account and it says invalid serial number for product, explain?

    Why?

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • There is no serial number on the box that my Elements 13 came in.

    The is an 18 digit numeric code on the box, an 8 digit numeric code on the sleeve, nothing on the disc.  None are acceptable to the system as a serial number.  I have entered every number I can find on the purchased product and box.  I have tried entering the numbers as a redemption code under my account.  Every other Elements that I have has the serial # listed on my Adobe page.  It will not let me register it with any of those numbers online.  How am I supposed to find it?

    See John Nevitt answer in post:
    I did not receive a serial number, not on box. Believe box had been tampered with when I received it this date and see if it helps.
    Thanks,
    Anwesha

  • My Ipad2 was stolen about a month ago. I still have the serial number on the box. Is it possible to trace the one using my Ipad2?

    My Ipad2 was stolen about a month ago. I still have the serial number on the box. Is it possible to trace the one using my Ipad2?

    No.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • I purchased the multi-user iworks and recently had to replace my white imac's hard drive but didn't pay to fix the CD drive.  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive).  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    Buy or borrow an external USB optical drive.
    See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier.

  • I bought Photoshop Elements 12, and cannot find my serial number on the box?

    Hey, I seem to not be able to find my Adobe Photoshop serial number on the box I bought it in, and I still have all the packaging and yet I can't find it
    Where might this number be found ?

    It's on the sleeve protecting the installation CD or DVD.
    Next time, post in the Elements forum:
    Community: Photoshop Elements | Adobe Community

  • Photoshop 13 wont install off disc.  Can I download it and still use the serial number off the box?

    Tried everything to install Photoshop Elements 13.  Sits at 11%.  There is a C++ issue even though there is no issue!!  My question is can I download it from Adobe and use the serial number off the box?

    Yes, you can download and use the serial number you have.
    PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

    I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

    22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the  process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.  

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