Serial number problem with CS5 Extended

Hi!
I bought PS-CS5 from a retail dealer on ebay. It came home in a sealed carton and it looked new.
When I started installing it I typed my serial number, successfully. Then when the install was done it says; "Serial number invalid".
I tried uninstalling and installing it again, same thing.
Then I tried register the product on adobe.com, said the same thing "Invalid serial number".
I have no idea what to do?
Is there a way to get a serial number from any of the other numbers on the carton?
Thanks in advance.

Scroll down to "Chat now":
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#chat
It is possible that you have a counterfeit copy, or somebody has already used that serial number.

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Hi,thank you, that is fine, just not so quick but I resolved the problem alone.Thanks anyway you helped me.Eva
Date: Sat, 1 Aug 2009 11:53:58 -0600
From: [email protected]
To: [email protected]
Subject: Pls help me with Mac and had a trial serial number problems
Hello, Eva. For CS4 problems, you need to ask in the Photoshop forum (this is the Photoshop Elements forum). It's here:
http://forums.adobe.com/community/photoshop/photoshop_macintosh
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>

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DISCLAIMERS: Offer expires 01/05/2006. Void where prohibited by law. Offer valid only to legal residents of Argentina. You must be 18 or older to qualify for this amazing discount. Additional Taxes, Tarrifs and import fees may apply. Please allow 60 to 90 business days for funds to clear before product is shipped.

Serial number problem with CS5 Extended

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