Serial number refuses to work

I have a serial number for adobe master collection but it is not working for my programs, I'm using a macbook pro. what should I do?

Error "The serial number is not valid for this product" | Creative Suite

Similar Messages

I have purchased Production Premium CS4 Educational Version. Its serial number is not working. Please help...

I have purchased Production Premium CS4 Educational Version. Its serial number is not working. Please help...

If you recently purchased this then it is not likely to be a valid sale/purchase. Adobe does not sell older versions of their products and no one but Adobe provides student/teacher licensing. If you purchased this some time years ago and it is only recently that you find you are not able to reactivate it with the original serial number you can try contacting Adobe Support thru chat and see if they will be willing to work with you to resolve this.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response.

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response. What should I do?

Look here
Order product | Platform, language swap

I have successfully installed my creative suite to my old computer. I have a new one I would like to put it on. My serial number is not working. Please advise.

I need to install my program to my new computer. My serial number is not working.

Which Creative Suite version exactly?
Is your old computer Mac or Windows?
Is your new computer Mac or Windows?

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
if you can't find your installation disk: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue

My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?

This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
Benjamin

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.

I have Adobe Illustrator CS6 installed on my new Mac but the serial number does not work.
Do I need to remove the program on the old Mac first?

Thanks for you reply
Then I do not understand why the serial number does not work? I have tried to type it several times.
Regards
Einar Tyholdt
9. jan. 2015 kl. 16:16 skrev Monika Gause <[email protected]>:
Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.
created by Monika Gause in Illustrator - View the full discussion
You can install it on two computers simultaneously, so uninstalling is not needed if it's the only other installation.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7080891#7080891 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7080891#7080891
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Illustrator by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Purchased adobe acrobat x serial number does not work after two computers i need it put on a third computer help

I purchase adobe acrobat x I put it on two computers in my office I need to put it on one more but the serial number does not work anymore is there a way to put it one the third computer?

Also, you can only use it on two computers if they belong to the same person, are used only by that one person, and are not used at the same time. To install on two computers for two people needs two licenses. Adobe sell volume licenses, but do not sell an "all the computers in the office" license.

Last night I bought Adobe XI Pro and this morning the serial number does not work.

Last night I bought Adobe XI Pro and this morning the serial number does not work. [removed by moderator]

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

Serial number does not work

i purchased CS2 online from amazon ... the serial number did not work... I then went to live chat and they guided me to a new number..
it does not work either... what can i do?????

Is it possible you had a previous install or demo on your disk?
In that case, try deleting these files:
/Library/Receipts/Shake4.1.pkg
/Library/Application Support/ProApps/Shake System ID
Then repair disk permissions using this:
/Applications/Utilities/Disk Utility
and try again.

Serial number does not work on second computer

I've added a second in-design to my second laptop but the serial number does not work. What do I do?

Please confirm if the Indesign that you have is a perpetual license or a part of CC.
If it is a part of CC then serial number is not required. Then you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
If it is a perpetual license then let us know the exact error that you are recurring.
Regards
Rajshree

Serial number is not working

I am trying to download Adobe Photoshop Elements 10 and premiere elements 10.
My serial number is not working, I tried to go to the website on the box that says that I need to enter a redemtion code and the site comes up with an error response.

What is the address of the site you are trying to access? Have you tried a different web browser? You may also want to review Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/photoshop-elements/kb/serial-number-retrieval-process-faq.html.

My CS 5.5 Design premium serial number is not working

I have bought CS 5.5 Design premium in Czech Republic and i have lost the installation disk. Now, i need to get installation data ASAP. I've found on adobe sites, that i can download this installation, but when i tried, my serial number was not working (and i think it's because i have czech version serial number) - what should i do now?

Try to use
Windows
http://trials3.adobe.com/AdobeProducts/MDIA/CS5_5/win32/DesignPremium_CS5_5_LS6.7z
http://trials3.adobe.com/AdobeProducts/MDIA/CS5_5/win32/DesignPremium_CS5_5_LS6.exe
MAC
http://trials3.adobe.com/AdobeProducts/MDIA/CS5_5/osx10/DesignPremium_CS5_5_LS6.dmg

Serial number refuses to work

Similar Messages

Maybe you are looking for