Serial number rejected after trial use of lightroom
I trialed lightroom and liked it very much. I purchased the product from another on line store and now can not register it. The solution which stated to download the an english international file is not avalible as it does not give me this option!!! It states my serial number is an upgraded one and I need the pervice serial number which I dont have due to the fact that it was a trial verson. please help! Sheri
thank you!!!
Similar Messages
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Serial number rejected after fresh reinstall
Hi,
I reinstalled my laptop from scratch, then installed Lightroom 5 demo. The setup went through adobe creative cloud tool (was not that way before), I obtained LR 5.5
Then I try to activate it using the serial number I'va had for a while now and it is rejected as not being valid. This is the same SN I used befoore and this is the same I see when I check my account information on Adobe website. I made sure this was not a typo.
Any clue?
Thanks
BrunoUninstall the Lightroom version you downloaded for the Creative Cloud which only gets licensed when you subscribe to the payment plan.
Product updates this link will take you to the updates site for all Adobe Products. Download the appropriate Lightroom 5 version i.e 5.5 then your license key should work. If your LR 5 was an upgrade purchase you will also need the key from the earlier version to also input if prompted. -
I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?
Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.
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For installing Lightroom 5 I need the serial number of the trial version
I have used the trial version of lightroom 5 for a couple of times. In june 2014 i have bought Lightroom 5 (ESD) but it keeps on asking for the serial number of the trial version. Where can I find this serial number?
Hi Mar1987,
Please refer to the help document below to retrieve your serial number:
Find your serial number quickly
Regards,
Sheena -
i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?
Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
Here is some help on activation if this is the issue:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie -
I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?
Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
Ken -
Where is the Serial number on the trial version?
I have followed the instructions step by step,and I have verified my email. Still, I haven't found a the serial number that the program is asking me for . Where can I find it?
You do not have a serial number for the trial, but you will need a serial number to activate the product when the trial ends after 30 days.
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I have CS2 with the discs and serial number. After needing to have my computer wiped, reloading the discs, and imputing the serial number, neither phone activation or on-line activation works. What do I do? Lanny
Adobe took down the CS and CS2 activation servers, but they put up a version of CS2 for those who previously had a license to it.
You will need to download the software from here, and use the serial number given on these pages. Follow the directions on this link, and you will soon be up and running again.
Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3 -
How do I get a serial number for my trial period?
how do I get a serial number for my trial period?
Hi Mikalai,
Please share some more information about your issue.
Which Operating system do you have.
Which product are you using.
Thanks,
Ratandeep Arora -
How do I add my serial number to the trial version?
How do I add my serial number to the trial version?
Downloaded the trial version of CS6, purchased it, and now I'm trying to add the serial number, but don't know where to enter it.On the Trial page , where it shows "x" days left.
On bottom you will find a button "License this software " , click on that and follow the onscreen instruction. -
Where is the serial number for my trial download
where is the serial number for my trial download. never got an email with it and can't find it anywhere
Trials have no serials. They run without one for 30 days.
Mylenium -
I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."
If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
More info here
Preference and other file locations in Lightroom 5 -
I've just received my serial number but when i use it says '' The serial numer you entered is invali
i've just received my serial number but when i use it says '' The serial numer you entered is invalid. Please try again. If the problem persists, contact Customer Support.''
it is Adobe Ae CS6 on MAC OS PCRefer to this:
Error "The serial number is not valid for this product"
If it doesn't resolve the issue, contact serial number and activation support.
Mylenium -
After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.
First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.
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Serial number not accepted when using disc to download on second computer.
Serial number not accepted when using disc ot download CS6 to second computer. Help...
make sure you're entering the correct serial number for the correct product: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
if you're certain that you are doing that, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
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