Serial number to install premiere 12?

I am trying to install premiere elements 12 and it won't accept any of the numbers off the box I purchased it in for a serial number. Dissapointed that there were no instructions on the disc on aquiring the serial number.

wisperi
You should be looking specifically for the serial number on the box in which the discs came. The digit sequence should be, with it clearly labeled serial number.
xxxx-xxxx-xxxx-xxxx-xxxx-xxxx
I purchased the boxed bundle Photoshop Elements 12 and Premiere Elements 12. There were two installation discs, each in its own envelope (one disc for Windows installation, one for Mac).
These two installation discs were in a rectangular box on which was pasted a label with serial number for Photoshop Elements and a label with the serial number for Premiere Elements.
If you continue to have problems, Adobe is the only one to straighten out this type of matter. Click on the following link
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
When it opens, click on "I still need help." to bring up Adobe Chat.
Please let us know the outcome.
Thanks.
ATR

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