Serial number when i got studen version ???

When i try to start after effect and other adobe CC program it will ask for serial number. i have the student version of adobe CC. it started happening recently. it was fine for months about 4 month then it start asking for serial number of the uppdate version. i have can open after effect and it's in 12,2,1 but the latest version is 13,0,2
First image is when i start the old version of after effects that namn Adobe After Effects CC on the secound picture. The 3th image pop up when i try to start Adobe After Effects CC 2014.

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Also to try...
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

Similar Messages

  • Original serial number when upgrading from Trial version

    Hi,
    I just bought LR 5.5 because my Trial version was over. When trying to put in the serial number, it says "This is an upgrade serial number. The serial number for your previous version of Lightroom is also required." I do not have the original serial number. Am I missing something here?
    I had bought Lightroom 5 stand alone and the email I got says I bought following:
    Adobe Photoshop Lightroom 5
    US$79.00
    Upgrade, Mac/Win, English, Download
    Is it not the right version to buy?
    Thanks.

    I am having the same issue now too - I purchased the "Lightroom 5 Standalone perpetual license - Mobile capabilities not included" today and it won't let me register with the serial number I got in the e-mail confirmation because it advised I needed the original product serial number too.  No where in the purchase process of the Stand Alone did it say anything about this being an upgrade.  This is very deceptive by Adobe. Is the Stand Alone product really just an upgrade?  How do I get this resolved?
    Lightroom 5 standalone
    Perpetual license – mobile capabilities not included.
    Lightroom 5 standalone
    Perpetual license – mobile capabilities not included.

  • I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite.  please advise

    i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite.  please advise

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Why can't iTunes track your ipod's serial number when it is synced to iTunes?

    I was wondering Why, if your iPod is stolen, iTunes cannot track your ipod's serial number when it is synced to iTunes.. I've had my iPod touch almost a year now and it is registered in my name and everything. This past weekend someone somehow got into my car while at a concert and stole my purse, my ipod, my friend's ipod and wallet.  I didn't think to file a police report because I figuered there would be nothing they can do. Since, a lot of people buy and sell iPods all of the time from one another instead of from a store.  I thought to let it go, but it keeps haunting me, someone has access to a lot of my person information. This hit me when at work, I was using Pandora internet radio, and someone deleted all of my radio stations and added their own. They are still using it till this day and I have no clue what to do, I've changed my password to Pandora even.  I know it's being used via my iPod from my Pandora app, I regreat not downloading the new ios5 on my iPod... So, I really have no further idea of what to do. I contacted Pandora in hopes they could change my account password or delete it or something, I just hope they haven't used any thing else important. I really wish it were possible for iTunes to track an iPods Serial number when the iPod is either synced to iTunes / iTunes store.. If it were possible, I wish they could help me out and at least lock my prior iPod or hopefully delete everything from that.. I don't have much hope in this though :/

    Thanks for the suggestions... tried tehm but no luck so I've taken it back. I think I'll try a Samsung (only other ones I've found with a Sleep Function) and move to Audible instead of iTunes. A shame after years of iTunes use but I shouldn't have to spend days getting a product to work. Thanks again.

  • I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number for Adobe Illustrator?

    I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number?

    Normally you would get a serial number when you purchase the software.  Which version are you asking about?

  • Invalid serial number, when reinstalling Adobe Acrobat on same machine.

    Invalid serial number, when reinstalling Adobe Acrobat on same machine.

    And what machine? what version of Acrobat? From what sources do you install? You need to be a lot more specific...
    Mylenium

  • Invalid serial number when activate Creative Suit 6

    I got error
    Invalid serial number
    when activate Creative Suit 6
    Please help

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Do not recognize the exact Serial Number when Setup.

    Do not recognize the exact Serial Number when Setup.
    Invalid Serial Number. This is not a valid serial number.
    Prease go Back and re-enter your serial number.
    I am a old Korean.
    I can not speak and write English well.
    So I write this letter, as translated by Google Translator.
    I ordered the PremiereElements 11 July 2, 2013.
    I received an email from Adobe after I paid the price.
    Serial number is
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    I have downloaded the "PremiereElements_11_WWEFDJ_win64.exe".
    And I installed the program and I made some movie clips.
    I used the PremiereElement11 well until this morning.
    When I click a button for importing a clip, PremiereElement11 show me a error message.
    "Cannot find a file", "Reinstall".
    So I reinstalled.
    In the "AdobePremiereElements11-Setup popup window" I wrote my name and select my Country and wrote serial Number exactly.
    And clicked next button.
    But "AdobePremiereElements11-Setup popup window" said
    "Invalid Serial Number".
    and
    "Invalid Serial Number. This is not a valid serial number.
    Prease go Back and re-enter your serial number."
    I have tried many times.
    As a result, I did not install.
    How can I fix this?

    marusot
    Google Translate from English to Korean
    당신이 프리미어 요소 (11)와 현 버전이 아닌 12을 가지고 있기 때문에 어도비 채팅 당신을 도울 경우, 나는 확실하지 않다. 그러나, 그것은 것입니다 있는지 확인하기 위해 어도비와 어도비 채팅에 도달하기 위해 시도하십시오.
    http://helpx.adobe.com/contact.html?step=PRE_adobe-ID 서명 - in_stillNeedHelp
    어도비 채팅이 도움이되지 않을 경우, 우리는 여기에 우리가 할 수있는 최선으로 도움을 시도 할 수 있습니다.
    당신은 1 사용중인 컴퓨터 운영 시스템?
    2 당신이 프로그램을 다시 설치하는 경우 비활성화 바이러스 백신 프로그램과 컴퓨터의 방화벽 (들)이 있습니까?
    우리는 당신의 결과를보고 할 것이다.
    감사합니다.
    ATR
    English Version of the Above
    Since you have Premiere Elements 11 and not the current version 12, I am not sure if Adobe Chat will help you. But, please try to reach Adobe and its Adobe Chat to find out if it will.
    http://helpx.adobe.com/contact.html?step=PRE_adobe-id-signing-in_stillNeedHelp
    If Adobe Chat does not help you, we can try to help here as best we can.
    1. What computer operating system are you using?
    2. Do you have the antivirus program and firewall(s) of the computer disabled when you are reinstalling the program?
    We will be watching for your results.
    Thank you.
    ATR

  • ID CS2 Requests Serial Number When Launched

    Hi,
    Does anyone happen to know why InDesign CS2 would ask for the serial number when it's launched? It displays a dialog that says 'Personalize your software' and asks for Name, Company and Serial Number.
    This is not so much of a problem, except that it doesn't accept the serial number. The only number I've got is a suite number and all the other apps (PS, AI, GL) launch fine and display all but the last four digits of the serial number so it looks like I've got that right. I wonder if it's after an app-specific number but I don't have one! All I have is the number on the CS2 box at work.
    Do I have to uninstall InDesign and reinstall it?
    Any help gratefully received.
    Juergen

    Do you have admin privileges in the account you're doing the serializing from? If not, try logging in from such an account. Other possible fixes might include repairing permissions in Disk Utility or emptying your caches with Onyx or some other cache management tool before attempting to reserialize.
    I certainly feel your pain though. Ever since updating to Acrobat 8.1.2 I have been unable to stop Acrobat from asking for my password every time I launch it due to some failure in the wretched and malevolent "self-healing" features. :)

  • Invalid Serial Number when installing Acrobat 9 on new PC

    Invalid Serial Number when installing Acrobat 9 on new PC

    I wonder if this is related to the previous version issue with Acrobat 8 that displayed the same or similar error?
    Here is the text from a very old document for Acrobat 8 KB if you want to try it but I don't know if it will work
    Error: "You have entered an invalid serial number..." when you try to launch Acrobat 8 Standard on a Dell computer
    Issue
    When you try to launch Adobe Acrobat 8 Standard on a Dell computer, the program returns the error message, "You have entered an invalid serial number. Please re-install Adobe Acrobat 8 Standard and enter a valid serial number when asked."
    Solution
    Check the alm_config_files folder for a duplicate AdobeConfig.xml file.
    Navigate to the following folder:
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\alm_config_files
    The following two files should appear in this folder:
    AdobeConfig.xml
    AdobeConfig.xml.aiwbf
    Delete the AdobeConfig.xml file.
    Rename the AdobeConfig.xml.aiwbf to AdobeConfig.xml by deleting the "aiwbf" suffix.
    Launch Acrobat 8 Standard.
    Additional Information
    On some Dell computers, a duplicate AdobeConfig.xml file is created when Acrobat 8 Standard is installed. The AdobeConfig.xml file without the "aiwbf" suffix is written for a volume-license version. The correct AdobeConfig.xml file is given the suffix. When a retail version of Acrobat tries to read the volume-license AdobeConfig.xml file, Acrobat returns the error.

  • Invalid serial number when I re install premiere elements 10

    I am getting a message that I have a invalid serial number when I try to re install premiere elements 10. It is the correct number fropm the box.

    weeone001
    That happened to me trying to install Photoshop Elements 12 on Windows 7 64 bit. In all my years of working with these programs, that was the first time that ever happened. Is your Premiere Elements 10 on Windows or Mac. I think that i remember some Mac issues in this regard.
    Activation problems can only be corrected by Adobe, and John T. Smith's second link in post 1 can help you with that.
    But, before you seek Adobe Chat, shut down the computer and try the installation again.
    I was about to contact Adobe Chat, when the second or third time around, the serial number took. Servers issues??? Never did find out. And, I was not typing in the wrong numbers.
    As an aside, if you have Premiere Elements 10 and NVIDIA video card, please let us know if you experience any unexplained display issues. There is an epidemic of such going around. The fix, for now, is to roll back the video card drive version. More on that as indicated.
    Please update us on your progress.
    Thanks.
    ATR

  • I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

    I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

    If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

  • Entering serial Number on Expired LR4 Trail Version

    My trial LR4 has expired.  I have a serial number.   When I start LR I get a screen that says my trial has expired and LR will now quit.   My only option is to press OK, and the program quits.  
    I have read other responses, telling me to use the HELP menu, but this kicks me into my browser, and onto the adobe help site.
    another suggestion was to click on a link inside the pop up window, but there is none on my computer MAC OS 10.6.8

    I tried that.   Deleted lightroom files, preferences for adobe and Some other adobe files as well.
    After redownloading, and installing, I get the same screen telling me that LR is going to quit
    Thanks for the advice
    Steve
    Date: Mon, 5 Nov 2012 15:02:19 -0700
    From: [email protected]
    To: [email protected]
    Subject: Entering serial Number on Expired LR4 Trail Version
        Re: Entering serial Number on Expired LR4 Trail Version
        created by ssprengel in Photoshop Lightroom - View the full discussion
    I don’t really know if it’ll work, but you could try uninstalling and re-installing the trial and maybe the first time through the installer, it’ll ask for the serial number?
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4825264#4825264
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4825264#4825264
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4825264#4825264. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Lightroom by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • IWork DVD still demanding serial number after running iWork trial version

    I had the trial version, it expired, and I loaded the DVD. It demanded the serial number every time.
    I have read other posts and did all of the suggested file deletions, plus more (Applications, Library, Caches, etc... I just run searches for anything containing those roots). Is there another search I can run to find these obtrusive files?. Every time I reinstall the DVD it asks for the serial number. There has to be somewhere else there is a "trial" file. I have searched every file that includes "iwork" "pages" "numbers" "keynote" and found more than just the directories suggested. Even after emptying the trash, rebooting, etc... I load the DVD and it still asks for the serial number when I try to run any of programs.
    This has to be a very common problem and I can't believe Apple hasn't fixed this in the iWork DVD software they give you!
    Help! I can't use any of iWork!
    MacBook Pro Mac OS X (10.6.4)

    I agree that you must be missing something you need to delete. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This has changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. You should also use Disk Utility to repair permissions after installation.
    The files to delete are:
    1. the iWork ’09 folder from the main HD > Applications
    2. the iWork ’09 folder in HD > Library > Application Support
    3. the individual iWork application plist files found in HD > Users > (account name) > Library > Preferences for each user.

  • I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I am having the same experience. Did you find a solution??

Maybe you are looking for

  • Changing Mail, contacts, calendars name field

    hello probable something simple but how do i permanently change the Name Field in the "Mail, contacts, calendars" setup. I press details to enter my own but each time i do the name field is over-written with a previous owner or user of the mac. Until

  • How do I erase my hard drive

    Little help, please.  I want to erase the hard drive on my iMac so we sell it.  I do not want any data inadvertently passed onto the next user.  I am familiar with disk utility and have gone there but when I click on the hard drive it is subdue and I

  • IPod mini 1G, Restoring, no Wallplug!!

    I ran iPod updater on my dad's iPod to restore it. When it's half done, it asks me to plug it into the wall so that it can finish the restore. The catch? I don't have the wall plug!! And now the iPod is stuck and will only show the PLUG TO WALL icon

  • How to download data from Web UI in XLS (Incl multiple worksheets, cells, etc)?

    Hi, how to download e.g. tab-separated data into XLS I know. However, how can I specify cells, where certain fields should, go directly? Let's say I have an XLS template with field labels, special formatting (colors, fonts, etc...), multiple workshee

  • Error occouring when i download free video downloader

    i go to tools option in top of page i write fvd in search option some results come after i click instal after some seconds it shows error i have tried re installing Mozilla but it didn't worked