Serial number you provided is valid but qualifying product could not be found on this machine

I have a qualifying product but am getting " serial number you provided is valid but qualifying product could not be found on this machine" when installing on my new macbook air--help?

ashlie,
If needed:
Here are Adobe pages for downloading CS6, CS5, and CS4:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
Adobe has started setting up a general set of pages for downloading (even) older versions (requiring  a licence) here:
https://helpx.adobe.com/download-install.html
http://www.adobe.com/downloads/other-downloads.html
Until (even) older versions are added, this thread made by staff about downloading the old stuff, with its reference to the Prodesign Tools page is recommended (the last link goes back to CS3):
http://forums.adobe.com/message/5418120#5418120
http://prodesigntools.com/tag/ddl
It is crucial to follow all the initial steps precisely.

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