Serial on MAC OS 10.6.8 does not work

I have installed Acrobat Pro 8 on my mac running 10.6.8. It wont accept the serial number. I called support and they told me to open a discussion and to ask for the "secret patch" to fix this issue. I am in the middle of writing a patent application and can't even begin to tell you how idiotic this is. I own Creative Suite 3 Web Premium. This is a $1,600 software and I have to jump through hoops like this? So how do we fix this? Please advise

Where are you getting Flash from?
Get the appropriate dmg installer here and then run it.
http://www.adobe.com/products/flashplayer/distribution3.html
If it still won't install, do these two things: First uninstall any Flash by going into the second level Hard Drive Library>Internet Plug-ins, and trash the Flash Player.plugin and flashplayer.xpt. Then boot into Safe Boot, Shift at the startup chime (give it much longer than a usual boot) and run the installer while booted in Safe Boot.

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