Serial redirection with VDI 3.1

Guys,
I have tried using Serial redirection feature with VDI 3.1 administration console - but not having any luck getting Windows XP VM to see the redirection.
Pools --> VDI Pools --> Settings --> (Sun Ray) Edit RDP Settings --> (Redirection) Serial Devices
Note: (Identifies serial devices on Sun Ray to the desktop. Enter any number of mappings of <comport>=<device>.)
I have put in COM1=$DTDEVROOT/unit/dev/term/a. However, nothing shows up under my VM..Am I doing something wrong? Do I need to add Serial Port to the VM? - which is not logical as I am trying to achieve redirection from DTU !!
How can I troubleshoot?
Regards

The first thing to do is to ensure that VDI per pool Sun Ray settings are fully configured.
You mentioned that you have added a serial redirection definition but you also need to ensure that the "Use Customized Settings" checkbox on the Pool Settings tab is checked.
Assuming that is the case, the next thing to do is to ensure that VDI is invoking the Windows Connector with the correct command line parameters ( -r comport:COM1=.... ).
To do this ....
- Start your user session and log in to your XP desktop
- Locate the associated Windows Connector process on your vdi host e.g.
s10u71:/ 13 % ps -aef | grep "SUNWuttsc/bin/uttsc"
root 14129 8932 0 08:36:19 pts/3 0:00 grep SUNWuttsc/bin/uttsc
utku0 14091 14090 0 08:28:20 ? 0:00 /bin/ksh -p /opt/SUNWuttsc/bin/uttsc -m -u geoffh -i -l en-US -A 32 -k sun(type- Use pargs to ensure that the -r comport:COM1=... arguments are correctly passed to uttsc e.g.
s10u71:/ 16 % pargs 14091
14091:  /bin/ksh -p /opt/SUNWuttsc/bin/uttsc -m -u geoffh -i -l en-US -A 32 -k sun(type
argv[0]: /bin/ksh
argv[1]: /bin/ksh
argv[2]: /opt/SUNWuttsc/bin/uttsc
argv[3]: -m
argv[4]: -u
argv[5]: geoffh
argv[6]: -i
argv[7]: -l
argv[8]: en-US
argv[9]: -A
argv[10]: 32
argv[11]: -k
argv[12]: sun(type6)
argv[13]: -r
argv[14]: sound:high
argv[15]: -r
argv[16]: usb:on
argv[17]: -r
argv[18]: comport:COM1=/tmp/SUNWut/sessions/2/unit/dev/term/a
argv[19]: 192.168.128.206Note the "-r comport:COM1=..." towards the end.
If all of the above appears fine for you, VDI would seem to be working correctly. In that case, I recommend you follow up on the Sun Ray forum (http://forums.sun.com/forum.jspa?forumID=875&start=0 ) where you should be able to get more detailed help on the redirection itself.

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