Serious Administrator password problems can't get into the Portal!
Hi All
Currently we have 3 Portal Servers DEV, TEST & PRD and we have upgraded them all to Stack 11. However on or DEV system we have a problem we now cannot log in using the Administrator account all I get is:
"user authentication failed"
I have tried:
1. Using the SAP* login account to see if the password is locked. (Activating Emergency User!) SAP Note 669848
2. Change Administrators password SAP Note 701654
I now really stuck and need urgent help. I have search everywhere and cannot find an answer.
Thanking you all in advance.
Here we go does this make any sense?
#1.5#000802ED7D3F001F00000002000008C00003FD0BAE62FB0C#1122651542316#/System/Security##com.sap.engine.services.security#######SAPEngine_System_Thread[impl:5]_58##0#0#Info#1#com.sap.engine.services.security#Plain###Userstore <DBMS User Store> registered successfully.#
#1.5#000802ED7D3F001F00000003000008C00003FD0BAE65EFE1#1122651542503#/System/Security/UserStoreUME##com.sap.security.core.server.userstore.GroupContextUME.enginePropertiesChanged(java.util.Properties)#######SAPEngine_System_Thread[impl:5]_58##0#0#Info#1#com.sap.security.core.server.userstore.GroupContextUME#Plain###Changed properties#
#1.5#000802ED7D3F001F00000004000008C00003FD0BAE65F3A6#1122651542503#/System/Security##com.sap.engine.services.security#######SAPEngine_System_Thread[impl:5]_58##0#0#Info#1#com.sap.engine.services.security#Plain###Userstore <UME User Store> registered successfully.#
#1.5#000802ED7D3F001F00000005000008C00003FD0BAE6601E1#1122651542519#/System/Security##com.sap.engine.services.security#######SAPEngine_System_Thread[impl:5]_58##0#0#Info#1#com.sap.engine.services.security#Plain###Userstore <UME User Store> is set as active.#
#1.5#000802ED7D3F000400000001000008C00003FD0BAE7CF7EF#1122651544019#/System/Security##com.sap.engine.services.security#######SAPEngine_System_Thread[impl:5]_10##0#0#Warning#1#com.sap.engine.services.security#Plain###Cannot get ThreadContext's SecurityModificationContextObject, carring the configuration associated with the thread.#
#1.5#000802ED7D3F001300000001000008C00003FD0BAE92798E#1122651545425#/System/Security##com.sap.engine.services.security#######SAPEngine_System_Thread[impl:5]_44##0#0#Error#1#com.sap.engine.services.security#Plain###Fully operational view [TicketKeystore] has been created, after [1] attempt(s)#
#1.5#000802ED7D3F002900000000000008C00003FD0BAE931C81#1122651545472#/System/Security/SecureStorage##com.sap.security.core.server.securestorage.SecureStorageServiceFrame.start#######SAPEngine_System_Thread[impl:5]_48##0#0#Warning#1#com.sap.security.core.server.securestorage.SecureStorageServiceFrame#Java###SAP Java Crypto Lib is not deployed on this server. The Secure Storage switchs to a lower secure mode to protect its datas. It is highly recommended to deploy SAP Java Crypto Lib.#1#cryptoLibCheck#
#1.5#000802ED7D3F002B00000000000008C00003FD0BAE96613C#1122651545691#/System/Security##com.sap.security.core.server.destinations.service.DestinationServiceImpl.DestinationServiceImpl#######SAPEngine_System_Thread[impl:5]_51##0#0#Info#1#com.sap.security.core.server.destinations.service.DestinationServiceImpl#Java###Destination type:
Destination class:
Destination configuration: #3#HTTP#com.sap.security.core.server.destinations.service.HTTPDestinationImpl#<null>#
#1.5#000802ED7D3F002B00000001000008C00003FD0BAE966598#1122651545691#/System/Security##com.sap.security.core.server.destinations.service.DestinationServiceImpl.DestinationServiceImpl#######SAPEngine_System_Thread[impl:5]_51##0#0#Info#1#com.sap.security.core.server.destinations.service.DestinationServiceImpl#Java###Destination type:
Storage class:
Storage configuration #3#HTTP#com.sap.security.core.server.destinations.io.EncryptedStorage#/com/sap/security/core/server/destinations/configuration/securestorage-http.properties#
#1.5#000802ED7D3F002B00000002000008C00003FD0BAE97861F#1122651545753#/System/Security##com.sap.security.core.server.destinations.service.DestinationServiceImpl.DestinationServiceImpl#######SAPEngine_System_Thread[impl:5]_51##0#0#Info#1#com.sap.security.core.server.destinations.service.DestinationServiceImpl#Java###Destination type:
Destination class:
Destination configuration: #3#WebService#com.sap.security.core.server.destinations.service.HTTPDestinationImpl#<null>#
#1.5#000802ED7D3F002B00000003000008C00003FD0BAE978D40#1122651545753#/System/Security##com.sap.security.core.server.destinations.service.DestinationServiceImpl.DestinationServiceImpl#######SAPEngine_System_Thread[impl:5]_51##0#0#Info#1#com.sap.security.core.server.destinations.service.DestinationServiceImpl#Java###Destination type:
Storage class:
Storage configuration #3#WebService#com.sap.security.core.server.destinations.io.EncryptedStorage#/com/sap/security/core/server/destinations/configuration/securestorage-ws.properties#
#1.5#000802ED7D3F000D0000009A000008C00003FD0BB136EEE3#1122651589753#/System/Security##com.sap.security.core.server.destinations.service.DestinationServiceImpl.updateDestination######ef87dc20004611daacc1000802ed7d3f#SAPEngine_System_Thread[impl:5]_22##0#0#Info#1#com.sap.security.core.server.destinations.service.DestinationServiceImpl#Java###Updated destination , type to user .#3#sap.com/tcwdpdfobject/com.sap.tc.webdynpro.adsproxy.AdsProxy/ConfigPort_Document#WebService#Unknown#
#1.5#000802ED7D3F000D00000151000008C00003FD0BBD3834A2#1122651791191#/System/Security##com.sap.security.core.server.destinations.service.DestinationServiceImpl.updateDestination######ef87dc20004611daacc1000802ed7d3f#SAPEngine_System_Thread[impl:5]_22##0#0#Info#1#com.sap.security.core.server.destinations.service.DestinationServiceImpl#Java###Updated destination , type to user .#3#sap.com/com.sap.visualcomposer.BIKitQV/com.sap.portal.guimachine.bikit.queryview.BWQueryview/query_view_dataSoapBinding#WebService#Unknown#
#1.5#000802ED7D3F005700000010000008C00003FD0BC93A16D4#1122651992644#/System/Security#sap.com/irj#com.sap.engine.services.security#Guest#0####ef02d830004711dab5ae000802ed7d3f#SAPEngine_Application_Thread[impl:3]_8##0#0#Info#1#com.sap.engine.services.security#Java###Login module from authentication stack errors while authenticating the caller. Most probably the authentication stack is not set up correctly.#2#com.sap.security.core.server.jaas.CreateTicketLoginModule#ticket#
#1.5#000802ED7D3F005700000014000008C00003FD0BC93AA93B#1122651992675#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####ef02d830004711dab5ae000802ed7d3f#SAPEngine_Application_Thread[impl:3]_8##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[Administrator], IP Address=[172.16.11.198], Reason=[Internal server error. An error log with ID [000802ED7D3F005700000012000008C00003FD0BC93A62A0] is created. For more information contact your system administrator.]#
#1.5#000802ED7D3F004B00000010000008C00003FD0BD74B595F#1122652228635#/System/Security#sap.com/irj#com.sap.engine.services.security#Guest#0####7c721eb0004811dac9ab000802ed7d3f#SAPEngine_Application_Thread[impl:3]_38##0#0#Info#1#com.sap.engine.services.security#Java###Login module from authentication stack errors while authenticating the caller. Most probably the authentication stack is not set up correctly.#2#com.sap.security.core.server.jaas.CreateTicketLoginModule#ticket#
#1.5#000802ED7D3F004B00000014000008C00003FD0BD74B8189#1122652228651#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####7c721eb0004811dac9ab000802ed7d3f#SAPEngine_Application_Thread[impl:3]_38##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[Administrator], IP Address=[172.16.11.198], Reason=[Internal server error. An error log with ID [000802ED7D3F004B00000012000008C00003FD0BD74B6A8A] is created. For more information contact your system administrator.]#
#1.5#000802ED7D3F004300000022000008C00003FD404F40BF1D#1122877579524#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####2c0aec40025511dab56b000802ed7d3f#SAPEngine_Application_Thread[impl:3]_32##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[administrator], IP Address=[172.16.11.51], Reason=[Access Denied!]#
#1.5#000802ED7D3F005D00000009000008C00003FD404F971026#1122877585180#/System/Security#sap.com/irj#com.sap.engine.services.security#Guest#0####2f653ad0025511dac869000802ed7d3f#SAPEngine_Application_Thread[impl:3]_21##0#0#Info#1#com.sap.engine.services.security#Java###Login module from authentication stack errors while authenticating the caller. Most probably the authentication stack is not set up correctly.#2#com.sap.security.core.server.jaas.CreateTicketLoginModule#ticket#
#1.5#000802ED7D3F005D0000000D000008C00003FD404F973B08#1122877585196#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####2f653ad0025511dac869000802ed7d3f#SAPEngine_Application_Thread[impl:3]_21##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[administrator], IP Address=[172.16.11.51], Reason=[Internal server error. An error log with ID [000802ED7D3F005D0000000B000008C00003FD404F972172] is created. For more information contact your system administrator.]#
#1.5#000802ED7D3F00400000000B000008C00003FD404FF29A33#1122877591180#/System/Security#sap.com/irj#com.sap.engine.services.security#Guest#0####32fb32d0025511dac9c3000802ed7d3f#SAPEngine_Application_Thread[impl:3]_37##0#0#Info#1#com.sap.engine.services.security#Java###Login module from authentication stack errors while authenticating the caller. Most probably the authentication stack is not set up correctly.#2#com.sap.security.core.server.jaas.CreateTicketLoginModule#ticket#
#1.5#000802ED7D3F00400000000F000008C00003FD404FF2C26A#1122877591180#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####32fb32d0025511dac9c3000802ed7d3f#SAPEngine_Application_Thread[impl:3]_37##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[administrator], IP Address=[172.16.11.51], Reason=[Internal server error. An error log with ID [000802ED7D3F00400000000D000008C00003FD404FF2AB79] is created. For more information contact your system administrator.]#
#1.5#000802ED7D3F00580000000F000008C00003FD405011798F#1122877593196#/System/Security#sap.com/irj#com.sap.engine.services.security#Guest#0####34311ac0025511daa4c0000802ed7d3f#SAPEngine_Application_Thread[impl:3]_0##0#0#Info#1#com.sap.engine.services.security#Java###Login module from authentication stack errors while authenticating the caller. Most probably the authentication stack is not set up correctly.#2#com.sap.security.core.server.jaas.CreateTicketLoginModule#ticket#
#1.5#000802ED7D3F005800000013000008C00003FD405011AF70#1122877593211#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####34311ac0025511daa4c0000802ed7d3f#SAPEngine_Application_Thread[impl:3]_0##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[administrator], IP Address=[172.16.11.51], Reason=[Internal server error. An error log with ID [000802ED7D3F005800000011000008C00003FD405011970D] is created. For more information contact your system administrator.]#
#1.5#000802ED7D3F00550000000E000008C00003FD405035405F#1122877595540#/System/Security#sap.com/irj#com.sap.engine.services.security#Guest#0####3596c540025511daa06e000802ed7d3f#SAPEngine_Application_Thread[impl:3]_25##0#0#Info#1#com.sap.engine.services.security#Java###Login module from authentication stack errors while authenticating the caller. Most probably the authentication stack is not set up correctly.#2#com.sap.security.core.server.jaas.CreateTicketLoginModule#ticket#
#1.5#000802ED7D3F005500000012000008C00003FD40503569EC#1122877595555#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####3596c540025511daa06e000802ed7d3f#SAPEngine_Application_Thread[impl:3]_25##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[administrator], IP Address=[172.16.11.51], Reason=[Internal server error. An error log with ID [000802ED7D3F005500000010000008C00003FD4050355243] is created. For more information contact your system administrator.]#
#1.5#000802ED7D3F005500000014000008C00003FD4075035C37#1122878213043#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####a5a64030025611da9b34000802ed7d3f#SAPEngine_Application_Thread[impl:3]_25##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[Administrator], IP Address=[172.16.11.198], Reason=[Access Denied!]#
#1.5#000802ED7D3F005300000011000008C00003FD4082DDE85E#1122878445467#/System/Security#sap.com/irj#com.sap.engine.services.security#Guest#0####302ce5b0025711dabac7000802ed7d3f#SAPEngine_Application_Thread[impl:3]_24##0#0#Info#1#com.sap.engine.services.security#Java###Login module from authentication stack errors while authenticating the caller. Most probably the authentication stack is not set up correctly.#2#com.sap.security.core.server.jaas.CreateTicketLoginModule#ticket#
#1.5#000802ED7D3F005300000015000008C00003FD4082DE1161#1122878445482#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####302ce5b0025711dabac7000802ed7d3f#SAPEngine_Application_Thread[impl:3]_24##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[Administrator], IP Address=[172.16.11.198], Reason=[Internal server error. An error log with ID [000802ED7D3F005300000013000008C00003FD4082DDF98B] is created. For more information contact your system administrator.]#
#1.5#000802ED7D3F00540000000C000008C00003FD409CACB419#1122878878454#/System/Security/UserStoreUME#sap.com/irj#com.sap.security.core.server.userstore.UserContextUME.engineRefresh()#Guest#0####32417860025811da95d5000802ed7d3f#SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#com.sap.security.core.server.userstore.UserContextUME#Plain####
#1.5#000802ED7D3F005400000010000008C00003FD409CACE653#1122878878470#/System/Security/UserStoreUME#sap.com/irj#com.sap.security.core.server.userstore.UserContextUME.engineGetUserInfo(String)#Guest#0####32417860025811da95d5000802ed7d3f#SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#com.sap.security.core.server.userstore.UserContextUME#Plain####
#1.5#000802ED7D3F005400000014000008C00003FD409CAD1714#1122878878485#/System/Security/UserStoreUME#sap.com/irj#com.sap.security.core.server.userstore.UserContextUME.engineGetUserInfo(String)#Guest#0####32417860025811da95d5000802ed7d3f#SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#com.sap.security.core.server.userstore.UserContextUME#Plain####
#1.5#000802ED7D3F005400000018000008C00003FD409CAD28DA#1122878878485#/System/Security/Audit#sap.com/irj#com.sap.security.logToFile#Guest#0####32417860025811da95d5000802ed7d3f#SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#com.sap.security#Plain###Guest | LOGIN.ERROR | NONE = null | | Login Method=[default], UserID=[SAP*], IP Address=[172.16.11.198], Reason=[Access Denied!]#
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