Serious error continues

I'm having the same old problem a serious error has occurred .... upon opening my premire element 9 on my macbook pro osi-maverick
I tried added the patch update 9.0 but can't open it because I told I can only open this if it comes from apple store
how do I resolve this

sweetboo5
Thanks for the reply.
When you uninstall Premiere Elements 9.0 to which the 9.0.1 Update has been applied, both are uninstalled. So, at reinstallation, first Premiere Elements 9 gets reinstalled and, when that is successful, then you reinstall the 9.0.1 Update.
Here are the check list for the basics for a working program. In just case, please review the list to make sure you have ruled each in or out of the problem situation you are now facing
1. Working from 9.0.1 Update and are do you have the latest version of QuickTIme installed on your computer with Premiere Elements?
2. Program works with or with the antivirus program disabled?
3. Installed and are running program from User Account with Administrative Privileges and also Run As Administrator applied via desktop icon?
4. Video card/graphics card driver is up to date according to the web site of the manufacturer of the card?
5. Delete the Adobe Premiere Elements Prefs file (also known as the settings file). That should be found Users/User name/Library/Application Support/Adobe/Premiere Elements/number of version. In the folder which has the version number as its name should be the Adobe Premiere Elements Prefs file that you delete.
6. Scratch Disks reviews.
http://help.adobe.com/en_US/premiereelements/using/WS887BC37E-7FDA-42c7-A513-FA3515F267E7. html#WSDC16DBC8-0046-4725-A15D-0A80EC111B07
As it relates to Premiere Elements 9.0/9.0.1 Mac.
The spontaneous fix of the previous episode of this issue makes me wonder if some computer updates may be factoring into this. What programs do you have automatically updating at this time?
Please review and consider and then we can decide what next. Since I am not an Elements Mac user, I am hoping to find common ground between the Windows and Mac programs to find the problem and resolve it.
ATR

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A serious error has been detected and Adobe EPIC_APP cannot continue

I have Adobe Acrobat Professional installed as part of a legal copy of CS3 Web on a Dell Lattitude D830 with Vista Business SP1. I have been using Acrobat without a problem until the latest update (8.1.2). After the installation I now get "A serious error has been detected and Adobe EPIC_APP cannot continue. Please reinstall the application and try again".
PS I opened Photoshop, Dreamweaver and other programs in the suite and do not have a problem. A search on the forums and Google shows other people with the same problem but no solution. Any suggestions?

An answer I found on Yahoo seems to solve the problem. I'm leaving it here in case someone else has the same problem:
Uninstall.
Reboot.
Install with Admin privileges ( right-click on setup.exe >Properties>Compatability Tab> Select Run as Admin)
Run it at least once from an admin account so it has access to Shell32.dll and can set the proper settings.

Another 'Sorry, a serious error has occurred...'

Hi Folks,
I searched and tried some of the solutions... deleting style folder, creating a new cache with no joy so far.
Hoping someone here can help.
Hardware/OS specs at http://dl.dropbox.com/u/9233828/PRE_hardwareinfo.txt (dumped from speccy today)
Prem Elements version 9.01 (N224.08092010.240488) - I tried an update a couple of days ago, so hopefully that's the current flavour of 9.x
Issue:
Elements has been working perfectly on this machine since buying and installing it back in August 2011 (a couple of weeks before 10 came out )
This week however it has stopped working.
Starting Elements produces the following behaviours
The welcome screen loads
I get the Organize/New Project/Open Project screen
If I open an existing project:
Project appears to load (status bar completes)
Nothing happens
Menus are accessible but most options are greyed out - I can't even deactivate to try a re-install
If I start a new project
I get the New Project Dialog
Nothing happens as above
If I then try to either open a project or start a new one from the file menu I get the 'Sorry, a serious error has occurred that requires Adobe....'
Clicking OK does not however close elements down - I can repeat the process ad-nauseum until I shut it down
All other Adobe progs (CS5 Design Premium) are working fine
Any suggestions?

Thanks everyone for your suggestions I've tried most of them, but I think I'll cut my losses and get a different NLE.
I'll sum up the experience here, not so much for the forum regulars but for those who have come here via a web search having also entered the dead-end street of "Sorry, a serious error has occurred...", or, as I'm coming to know it, the Adobe Grey Screen of Death (or GSOD as it's easily as annoying and difficult to do anything about as the dreaded Windows BSOD).
So, if I understand it correctly, this error is thown up when some unspecified circumstance occurs that Premiere can't cope with.
No clue is provided to the user of what may have caused it
No log files are created
No entry is made to to the Windows application log
There is no debug mode
There are at least 20 recorded possible causes for the error
Adobe takes no resonsibility for the issue - it's a problem on the user's machine
Diagnosing the problem, working through all of the documented causes may require a massive commitment in terms of time and effort with no guarantee of success and, looking at some of the many posts on the subject, be detrimental to other applications or the system as a whole.
Premiere is a powerful and relatively easy to use tool, when it was working I thoroughly enjoyed using it. However, when it goes wrong (and reading posts here and elsewhere, it seems to go wrong quite a lot) it crosses the border into crapware - software that is poorly engineered and does not adhere to best practice with regard to error handling. As with any service - the quality of the product is often best measured by what happens when something goes wrong, rather than by how it behaves when everything works.
A sincere thanks to those in this little community that tried to help, but life is too short and my time is too valuable to spend more than a couple of days on this.
I'd advise anyone finding this post when researching for a purchase to look at Premiere as a question of risk management - if it works and continues to work then it's brilliant and offers great value for money. If it breaks then there is a very good chance that you're thoroughly stuffed...
I'm off now to decide between Corel and Sony for my next go at video editing
Good luck

Sorry, a serious error has occurred... Rant and a solution

Warning. Much of this post is frankly a rant against a poorly written program and the so-called experts who offer up solutions here. If you are one of these experts and you have a thin-skin, don't read this post.
If you just want a solution to the problem skip to the bottom of the post.
INTRODUCTION
Adobe, I want my money back! I rarely buy Adobe products and always wind up regretting it when I do. This product was no exception.
I tried the trial version. Bought the product along with Photoshop Elements as part of a promotion.
Produced a couple of videos with it, no problems. Then, inexplicably, it stopped working for me and I would get the infamous "Sorry, a serious error has occurred..." message while trying to start or open a project. This would happen almost immediately, as it was drawing its intial screen layout.
MY FIRST BIG COMPLAINT... USELESS ERROR MESSAGE
This has to be the most useless error message I've ever read. The few times I've had programs crash on me, the error message that results usually gives me enough clues to find and fix the root problem.
ONWARD...
Uninstalled it with Revo Uninstaller, re-installed it.
Deleted all old project files.
Tried to re-start by clicking 'New Project' button.
Prompts me for a location for the project. I accepted the default.
Immediately gives me the "Sorry, a serious error has occurred..." message and shuts down when I press okay.
MY SECOND BIG COMPLAINT... INCOMPLETE UNINSTALL
I did observe that when I went to use the Organizer after the re-installs, the thumbnails of previous videos were still there. Clearly some cache wasn't removed during the uninstall.
If a cache wasn't removed, perhaps other remnants of the the program were still lying about on my machine. If they were the problem, then no amount of uninstalling/ re-installing would solve the problem.
CONTINUING...
At this point, I came to the forums for help and my worst fears were confirmed. This error message is a common problem. The suggestions to solve it were all over the place. The sheer depth and width of this faultfinding indicated to me that this is a seriously buggy piece of software.
With one or two exceptions it seems that nobody ever resolves this problem.
MY THIRD COMPLAINT... WELL-MEANING BUT UNHELPFUL 'SOLUTIONS'
These are some of the typical solutions I read on these forums:
- Your computer is probably underpowered. Give us a list of all your specs.
- Your computer doesn't have enough hard drive space. Give us a list of all your specs.
- Your computer doesn't have enough RAM. Give us a list of all your specs.
- Something on your computer has 'changed'. Give us a list of all your specs.
- Your hard drive is dying. Back it up quick!
- It's probably your anti-virus software. Turn it off.
- Some of your drivers are probably out of date. Update them all. Give us a list of all your specs.
- That's a different issue... start a new thread. (Lame...)
Most of that advice is... well, lame. It's pretty obvious that these people are just winging it, i.e. throw everything up there and hope something works. Sorta like that tech guy on the support line who always ends up telling you to 're-install the program' because he really has no clue what the problem is and just wants you off the line.
As someone who has used video editing programs for years, I'm here to tell you that the problem is rarely the computer specs. The specs listed by Adobe for this program aren't that onerous and my three-year-old Dell 1525 laptop with less than 20 megs of space on its 136 HD and 2 megs of RAM was able to produce videos with no problem.
Most computers sold within the last three or four years are pretty robust and should have no problem with consumer level video editing.
Sending people off on a quest to 'fix' their computer and research a lot of computer specs is a time-waster. That should be the LAST thing you recommend after first eliminating the program as a problem.
ONLINE SUPPORT
This is worthy of its own post, but I won't bore you here. Suffice it to say that Adobe tech support deserves some sort of industry recognition for its ineptitude.
MY SOLUTION
First, let me reinterate. The problem is probably the buggy program and not your computer, assuming your computer is relatively new and mid-range or better.
In my case, the clue was in the fact that not all of the program is uninstalled when you try to do a uninstall / re-install. The program likely had some sort of corrupted cache that stopped the program and that remained after an uninstall.
I unstalled it again, but after some research I came across this tool:
Adobe Creative Suite Cleaner Tool at http://kb2.adobe.com/cps/829/cpsid_82947.html
and this reference:
http://kb2.adobe.com/cps/859/cpsid_85966.html
The reference above applies to Photoshop, but the Organizer elements applies to Premiere unintalls as well.
After applying these two solutions and then re-installing, my Premiere Elements is working once again.
Had I followed the typical advice I would have spent days updating drivers, installing RAM, de-fragging and cleaning up my hard drive, listing specs to post here, etc. And none of it would have mattered a wit.
The program is still buggy though and my original problem may re-occur, I admit. I will certainly never buy another version of this POS program again, but, in the meantime, I hope I can save someone here some time in looking for a fix for their own message.

Your post count is 2 (as I write this) beginning July 17 - which indicates to me that you never asked for help in this forum (or you did so under another name)
As Steve said (and which you may not have known) this is not Adobe support, this is a place provided by Adobe for users to try and help each other
Yes... Adobe has less than good telephone support... a year or so ago that was even admitted to by the Adobe CEO, with discussion of that over in http://forums.adobe.com/community/general/forum_comments or maybe it was http://forums.adobe.com/community/general/forum_comments (been long enough ago that I don't really remember)
If you do have future questions... come back and ask and someone will try to help
Just as advance notice... don't come in saying "my file won't work... why?" without providing details... such as
This is not pointed at you, at least right now... this is just for the future
More information needed for someone to help http://forums.adobe.com/thread/416679
Some specific information that is needed...
Brand/Model Computer (or Brand/Model Motherboard if self-built)
Build a Configuration file http://forums.adobe.com/thread/877653?tstart=0
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
And the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/

Sorry, a serious error has occurred...(Premiere Elements 7)

I am having a problem with Premiere Elements 7. It was installed in January of this year and worked fine then. I didn't do any video editing for a few months and came back to it recently. Now I am having a problem opening old Version 7 projects and creating new projects. The program stalls with the error "Sorry, a serious error has occurred that requires....". I have been reading forum discussions about this error and have tried the suggested fixes but nothing so far has resolved the problem. I have checked for upgrades on all drivers and upgraded those that needed it. Quicktime is uptodate. My Device Manager shows no driver problems. I have run Disk Cleanup and removed all files that it found. I have recreated Preferences, Styles and the Plug-In Cache. I have done a Repair & Reinstall of PE7.
I am running Windows 7 64 bit. I have an Intel quad core processor with 8 GB of ram with NVIDIA GeForce 8800 GTX. My OS drive has 126 GB of free space. My video drive has 325 GB free space. My drives are defragmented weekly and show no fragmentation. My system checks for Windows Updates daily and installs them automatically.
Any help in solving this problem would be much appreciated.

In response to Bill Hunt, I am posting screen captures of processes running on my computer.
Please note that PE4 has always and continues to work fine on my computer with no problems opening or creating projects. My problem concerns PE7. By the way, I also have the same problem with PE8 only with PE8, it stalls when opening or creating a project and leaves a blank workspace instead of the "Sorry" error message.

Another "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

When I try an open the original project or a copy of it I get this message.
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
I have tried to create a new project and get the same message.
I have tried uninstalling and reinstalling the program a few times.
The last time I worked on the project I had no issues.
Any suggestions?

Hi
a. Open Premiere Elements 9.0/9.0.1 - Yes, I get the welcome screen (v9.0). I can choose open project, and choose my project. The program will open and show that it is loading the project with the scroll line will show all the way to 100% and will stay there. Sometimes I get the "Sorry" message and sometimes the loading project window just goes away and nothing is loaded and the program stays on the clock until I close it.
b. You can find the Adobe Premiere Elements Prefs file and deletion of it makes no difference to your issue. - Made no difference
c. Have you deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists? If not, please do so. - Done, made no difference
1. Does the problem exist with and without the antivirus and firewall(s) disabled? - Running McAfee Total Access Protection. Turned off firewall and anti virus. It works. As a test I left the anti virus off and tried loading project with and with out the firewall turned on. The project loaded each time. I then tested the firewall on, with and with out antivirus. Antivirus off - project loads each time. Antivirus on - doesn't load and program stays on clock.
I will continue to experiment with it and see what happens. The last time I used it I was running a different McAfee product than no. So it seems to work with the Firewall on and the Antivirus off.

'serious error' when creating a new project in adobe premiere elements 10

Hello,
I saw similar questions on the forums but not quite what is happening with me.
First off I should say i've never had this working however the copy of premiere elements 7 we had worked perfectly fine. I am a technician in a school and i'm trying to install the software for the students (we have lots of lisences). The software appears to install perfectly fine and the launcher works. I click to create a new project (or open an old one) premiere appears to load up correctly. It only crashes once I click to browse for a location to save the file.
The error message says, as i've noticed seems to be a generic message for any error on premiere: "Sorry, A serious error has occured that has caused Adobe Premiere Elements to shut down. We will attempt to save your current project"
At first I thought this was student user rights (as students do not have access to C:\) however I have since tried it with my own admin account which has full rights and effectively should be able to do anything and it still continues to crash.
The stations I am working with are:
Operating System
MS Windows XP Professional 32-bit SP3
CPU
Intel Pentium E5200 @ 2.50GHz
Wolfdale 45nm Technology
RAM
2.00 GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Motherboard
Intel Corporation DQ43AP (CPU1)
Graphics
PLE2008HDS (1600x900@60Hz)
Intel(R) Q45/Q43 Express Chipset
Intel(R) Q45/Q43 Express Chipset
Hard Drives
156GB SAMSUNG SAMSUNG HD161GJ (SATA)
Thanks in advance to anyone who can provide some insight on this matter
~ Ash

These previous discussions are not necessarily about PreElements, but they are about problems with trying to run on a network (which no flavor of Premiere is designed to do)
http://forums.adobe.com/thread/851602?tstart=0
http://forums.adobe.com/thread/771151?tstart=0
http://forums.adobe.com/thread/858977?tstart=0

Sorry a serious error has occured PE3

I can't get past this message when I either open a new project or a previous one. I have installed the update 3.02 as listed in the PE3 quick tips.
The full message continues......that requires PE to shut down. We will attempt to save the current project.

Steve, Geoff
Same problem here and almost the same day. I have been using PE3 since 9/07 without any major problems. Worthy of note, perhaps: This morning, I accepted an update request for the latest version of Adobe Flash.
I then ran PE3 to capture footage from the camera; I was able to start the new project and capture OK. Everything seemed fine until after capture was complete: when played back the video in PE3 (just the raw video, before any editing), I noticed there were quite a few dropped frames. Since I had forgotten to turn off the internet (so this old Dell P4 could handle the load), I decided to close PE3, re-check the pre-sets, turn off www and re-capture. When I exited PE3, the PC rebooted automatically (????? never happened before). Ever since (as in, "I've been working this issue all day!"), PE3 crashes ("Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.") whenever I try to open an existing project or start a new one.
Like I said, this has never happened before; I highly suspect the Adobe Flash update over-wrote or corrupted some files. I wonder if Geoff also updated Flash (???). I too have installed 3.0.2 and the mac-file-translation update.
Today, I updated XP; everything is current. I also updated Quicktime (7.5.5). Next, I look into updating the RealTek drivers. Any other ideas?
Tnx,
Rob

Serious Error - NOTHING is working

I have been continually getting the message: Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
I was using CC heavily (all day every day) until a few weeks ago and never had any problems worth mentioning. I haven't changed anything on my machine - or updated CC as far as I am aware (unless it did it in the background). I am now just trying to do a very short edit and can't even get the clips into the sequence. Re-opening the same project doesn't work, opening a new project doesn't work, uninstalling and re-installing hasn't worked. In fact it’s showing as a trial version now, which is rubbish as I have paid for it and should come as part of my suite - can’t figure out how to make it do that again now either.
This is frustrating me no end as I can't do anything without the program crashing. I've seen a few other people post about this but none of the options on those threads has worked either. No idea why PP would stop working like this as have never had issues before. HELP!!!
Adobe Premiere Pro CC 2014.2 Release v8.1 Caravan 8.2.0 (65) Build
I have just uninstalled and re-installed this version.
I am running OS X Yosemite 10.10.1 Yosemite on a Mac Pro (Late 2013) with a 3.5GHz 6-Core Intel Xeon E5 Memory: 64GB 1866 MHz DDR3 ECC
Dual AMD FirePro D300 graphics processors with 2GB of GDDR5 VRAM each
Source footage is H.264 in a .mp4 container
The full error message is: Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
This happens when:
- Dragging a clip into my sequence — moving clips within the sequence — which usually works just fine.
I’m also running Chrome, Firefox, Outlook, while working in Premiere.
No third party effects or codecs installed
I am using a Pegasus Promise 10b RAID for storage.

http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html
High there! Yes, on my MBP all works fine again. You need to go to the link enclosed and follow EXACTLY the instructions. Once you install the trail version, it recons the produt key of your previous version and all is like it once was... even your personal set-up.
Good luck!
http://forums.adobe.com/thread/1285180?tstart=30
here is the thread which actually helped me

Premiere Pro CS6 serious error has occurred, crash troubleshooting

ERROR MESSAGE: Sorry, a serious error has occurred that requires Adobe Premiere to shut down. We will attempt to save your current project
Problem: Starting last night Premiere would crash with this error message. This has been happening increasingly more over the past couple weeks, but starting last night and today - it has happened so much that I cannot get more than 5 minutes of work done without it crashing. It has happened on saves, renders, playback, switching active timelines, removing the mojo effect from a clip, and while sitting dormant. I’ve had the computer less than a year and hope that it is not a serious problem with my RAM or graphics card.
Using Premiere Pro CS6 - subscription based with latest update installed
SPECS:
MacBook Pro Retina, Mid 2012
Processor: 2.6 GHz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GT 650 M 1024 MB
Software: OS X 10.9.1 (updated after problem started)
(nothing external from factory setup in terms of hardware)
Use an External USB 3.0 7200 RPM drive from OWC for project files
Use an External Seagate 3 TB drive for media storage
Using all DSLR footage from Canon 6D, Canon 5D mk II, and Canon 60D and audio from external recorders (.mov, .WAV, .wav files)
Third-party effects or codecs: Use Pluraleyes 3.0 and Mojo color from Red Giant
I realize this is a general error message and there are several forums posted from mostly more than 5 months ago. I cannot seem to find an answer that will help me. Here is what I have already tried:
1. updated to Maverick
2. checked for updates for Adobe software
3. Cleared the Media Cache
4. Switched from CUDA to software only
5. Updated CUDA and switched back to CUDA in premiere
6. Held SHIFT while starting up (nothing seems to happen or pop up on screen at least)
Next:
—Going to uninstall Premiere and reinstall.
Any suggestions or possible fixes are great appreciated. What should my next step be?

UPDATE:
STEP 1:
Uninstalled and reinstalled Premiere - worked without crashing for the longest time since yesterday. After 1 hour of running - it crashed once again with same error message and same report (see below).
Same as before:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
STEP 2:
--Updated the RED GIANT plugin "mojo" (minor coloring software)
This worked for less than 10 mintues and then crashed again - but this time with different exeception details (I'm not sure what these mean)
Crashed Thread: 2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFRelease() called with NULL ***
STEP 3:
Going off of the idea that it may be the plugin causing the issue (since it needed to be updated) I went into the project and deleted all of the files containing this effect in this project file (note: i have used this for 10+ projects on this computer with no trouble).
I thought it was fixed, from about 8:00 PM - 11:45 PM no crash - then as I was playing back clips - crashed again.
I have been loosely following these guidelines: http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
I am not sure where to go from here - should I continue into the "advanced troubleshooting" even though I'm not sure if any of these things are related.
IMPORTANT NOTE: I have launched two other Premiere Project Files (from previously completed projects) successfully without crashing. I tested a few things in the projects before returning to the problem project. If I suspect there is a problem with the file in particular - how do I find out what is causing the problem?
--I already removed MOJO effects thinking that could be the issue from the last files that were
--I have already gone back to a previous version from a week ago and imported the Sequence I needed. Still crashed.
I have sent 5+ reports to Adobe on the crash. Any feedback into this is much appreciated.

"SERIOUS ERROR HAS BEEN DETECTED" CS2

I own Creative Suite 2 (education version). I have the serial number for it, the disks, and it's registered under my name. I'm using Mac OSX 10.6.8 as my operating system.
I was using Photoshop CS2 last night with no problems. This afternoon, I tried opening a file in Photoshop, and my file wouldn't open. After a couple minutes of the spinning beach ball cursor, a notice popped up saying something like 'an error occurred' and something about me having to register it because the 30 day trial was up, and if I didn't register, I wouldn't be able to use the program anymore (but like I said, I own the copy of CS2, it's not a trial). And it gave me the option to register, but when I tried to, it didn't do anything and just brought me back to the same screen saying the same thing. So I closed it. But since I did that, Photoshop's been opening, showing all the tools and everything, but I still get the spinning beach ball cursor. And now a screen pops up after a while saying "Sorry, a serious error has been detected. To continue using Adobe Creative Suite, please reinstall the application".
So...I reinstalled Creative Suite 2. And it's STILL doing the same thing. Telling me to reinstall CS2 again. And NOW, Illustrator won't work, either. At least before I reinstalled it, Illustrator was working. I don't have the time or patience to keep reinstalling.
PLEASE HELP ME! I NEED THIS FIXED ASAP!
Thank you in advance,
Tiffany

I finally found a solution!!!
Okay, so apparently, Adobe decided to stop supporting the server for CS2 back in December 2013. I did not know this.
That's what caused the problem. You have to download the programs online and use the serial numbers given here: https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2%5Fdownloads
It worked! And I'm back using the programs again with no problems so far.

Why is my InDesign CS4 crashing with serious error detected?

Hi.
Can anyone help please?
I am also having this problem. I have a MAC 10.6.8 and am trying to use indesign CS4, but I keep crashing due to a serious error being detected.
I have no idea what this could be.
The action that seems to trigger it is if I try to place multiple images in to a grid format by holding down cmd+shift, however I have also recently installed new fonts in my public library from dafont.
Here is the link to my pastebin crash report > Crash Report - MSADMIN - Pastebin.com
Any help would be so appreciated!
Thank you in advance.

One of the images causes an error during place.
The error is not handled correctly before InDesign continues with the next place.
At that point a security mechanism steps in and invokes the "protective shutdown".
Fonts are probably not involved, unless your images are actually placed InDesign files, EPS or alike.
You can try to place the images individually, one of them should bring up an error dialog.
Dirk

Serious error in Acrobat 8, need to re-install, doesn't fix

Hi!
I have Acrobat 8 running on Windows XP. It decided today to not work; no mods have been made to this program for a long time, no updates or anything weird!
The error appears when I open Acrobat, but also if I open any folder containing a PDF. The error is "A serious error has been detected and Adobe Acrobat 8.1.0 Professional cannot continue. Please re-install the application and try again." If Okay is clicked Acrobat shuts down. In a folder without having Acrobat open, clicking okay does not affect the folders. I can still view PDFs.
I have (on advice of the LiveChat guy) uninstalled then re-installed it. This did not fix it.
Does anyone know what to do for this?
Thanks!

First, try a repair. Since it is crashing, you will have to do this from the Control Panel>Add/Remove Programs. If that does not work, then you can do the uninstall. If you do, be sure to delete the Acrobat folder before doing the reinstall (but after the other steps suggested). I you get it to work, you may want to consider doing the updates for security reasons. The current version is AA8.2.4.

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