Serious Error - NOTHING is working

I have been continually getting the message: Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
I was using CC heavily (all day every day) until a few weeks ago and never had any problems worth mentioning. I haven't changed anything on my machine - or updated CC as far as I am aware (unless it did it in the background). I am now just trying to do a very short edit and can't even get the clips into the sequence. Re-opening the same project doesn't work, opening a new project doesn't work, uninstalling and re-installing hasn't worked. In fact it’s showing as a trial version now, which is rubbish as I have paid for it and should come as part of my suite - can’t figure out how to make it do that again now either.
This is frustrating me no end as I can't do anything without the program crashing. I've seen a few other people post about this but none of the options on those threads has worked either. No idea why PP would stop working like this as have never had issues before. HELP!!!
Adobe Premiere Pro CC 2014.2 Release v8.1 Caravan 8.2.0 (65) Build
I have just uninstalled and re-installed this version.
I am running OS X Yosemite 10.10.1 Yosemite on a Mac Pro (Late 2013) with a 3.5GHz 6-Core Intel Xeon E5 Memory: 64GB 1866 MHz DDR3 ECC
Dual AMD FirePro D300 graphics processors with 2GB of GDDR5 VRAM each
Source footage is H.264 in a .mp4 container
The full error message is: Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
This happens when:
- Dragging a clip into my sequence — moving clips within the sequence — which usually works just fine.
I’m also running Chrome, Firefox, Outlook, while working in Premiere.
No third party effects or codecs installed
I am using a Pegasus Promise 10b RAID for storage.

http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html
High there! Yes, on my MBP all works fine again. You need to go to the link enclosed and follow EXACTLY the instructions. Once you install the trail version, it recons the produt key of your previous version and all is like it once was... even your personal set-up.
Good luck!
http://forums.adobe.com/thread/1285180?tstart=30
here is the thread which actually helped me

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http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html
High there! Yes, on my MBP all works fine again. You need to go to the link enclosed and follow EXACTLY the instructions. Once you install the trail version, it recons the produt key of your previous version and all is like it once was... even your personal set-up.
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http://forums.adobe.com/thread/1285180?tstart=30
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Greetings, and welcome to the BlackBerry.com Support Forums.
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Do you have a recent backup? Search your entire PC hard drive c: for any file "*.ipd" (disclude the quote marks).
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Ever since the 7.1 update to Premiere, I've had nothing but problems. The desktop app fails to update for every update, and appears to think it's out of date when it's not and then the icon in the menu bar will be grayed out until I reboot 3-4 times. The "workaround for that seems to be to force quit and uninstall the "previous" version and then download the "new" version from the creative cloud web portal. This wouldn't be that large of an issue, but it happens almost every other day.
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Nvidia QuadroFX 4800, Nvidia QuadroFX 4000, Nvidia GeForce 9800
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A few of the systems have AJA Kona 3 and Kona 3G
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Hi Kevin,
I'm still planning on attempting the 10.8.5 install on one of the affected systems. In the process, I have uncovered a new issue related to the CUDA acceleration not being there at all on a system that used to have it. That particular Mac Pro system only has a GeForce GT120, but the point is that in CS6 and CC, the CUDA was working until this latest update. The other systems have QuadroFX 4000 and 4800 cards, so those seem to be getting CUDA playback, however it is intermittent.
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I am working with a wide variety of media: R3D, 5D, F55 4K XAVC, Canon C-300, XDCAM EX, FS-100, ProRes. The projects that I've been having the most issues with lately has the Canon C-300 .MXF media mixed with 5D h.264 as a 2 camera multi-cam set up. The other project that was giving me a lot of trouble right when I installed the Premiere 7.1 update was R3D and F55 4K XAVC. Both issues were the "A Serious Error has occurred. Premiere will try and save your project" vague warning. I usually only lost work since the last Autosave 20 minute interval, but sometimes that is a lot of work and when it happens 10 times in one day, that is unacceptable.
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What other software are you running?
These are all possible conflicting software (IMO) that are installed:
Final Cut Studio 3
Avid Symphony 6.0.3
Cinema 4D R14
RED CineX
Davinci Resolve
Nuke7
Adobe CS5.5 and CS6 are still installed
Do you have any third-party effects or codecs installed?
Yes. Trapcode Suite, Primatte, lots of scripts in After Effects. Lots of codecs installed from Sony, Avid, RED, Canon, etc.
I think I've answered most of the other questions in this thread, but hopefully that helps. I will update when I'm able to get 10.8.5 installed. I suppose a clean install of 10.7.5 perhaps might have the same chances of fixing this as well.
Here is the Premiere Error:
Here are a series of AE errors, that might need their own thread:

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Another: a serious error has occurred that requires Adobe Premiere Pro to shut down

I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated Premiere

Hi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager

Export problem "A serious error has occured", or hang, upon export to Encore.

Hello,
I am using adobe Premiere CS3 3.2
I am trying to export my project to a DVD. I've been told that the best way to do this with minimizing quality loss is to export to Encore.
My project has some filters that affect system memory and have locked up the computer numerous times before, like Looks Suite and Noise Remover (on some clips)
when I choose export to Encore, then choose settings, I get the error "A Serious Error has occured...." Then I trried lowering the settings, and I got the window that says "Rendering", at least, but nothing appeared in that window after I left it overnight.
So I have some questions:
- What's the best thing I can do to export my movie onto a DVD with minimum loss of quality?
- Should I export as a video file first? Which is the best quality? Then can I export to Encore?
- Does it help to pre-render my entire project in Premiere first, THEN export to Encore?
I'd appreciate some advice.
Thanks!
EDIT: I just tried to export as a Quicktime Uncompressed video with the regular method (Export-> Movie).. and it gave me the error "Could not compile movie..." then the message "adobe premiere pro is running very low on system memory"
So I am assuming this is a memory issue? Then what should I do??
Also, I want to ask- If I put my entire project with all its files onto an external hard drive, then move them to another computer with adobe premiere pro installed which also has the same filters installed, would I be able to export this way?

I am quite sure it is a memory problem... the computer exported other videos in the past just fine, but its never been used for making a film with a lot of filters and such that run down the memory, and so it gives me the memory errors.
I am not sure what is "Memtest86+"... I would like to try such a program, but in fact this is not my computer... I am using a Workstation at a University and now I have limited time to complete my project (I must figure out a solution by the end of the day on Monday)
Maybe AVI is the best for some... but I have done comparisons beforehand which found .mov to be the best... and I was even told that uncompressed quicktime doesn't lose quality at all (though in fact it seems to just a bit). So if you not completely sure which will be better, I will go with .mov.
So I will try a few things- like exporting only the "special" clips which used a lot of filters on individually as .mov, then reimporting them into the project, then trying to export the whole thing into encore... If that does not work, I will try to export fragments as.mov (because if I try to export too much at one time, it has the memory error->crash).. then create a new project, import the .mov files, and export to Encore.
I only have limited time to solve this problem.. do you all think I am taking the right steps?
Also one key question I have is about the audio.. do you recommend that I export all of the audio into one wav file, and then put that into the new project? Or should I just export the quicktime files, with their audio, into the project and keep it like that?
I appreciate the help, again

A Serious Error Has Occured

Hey guys,
I'm sure this has to exist elsewhere, but I couldn't come up with anything quickly. I've been trying out the Premiere Pro CC trial for a little while now, and have been mostly pleased. I've used nothing but FCP in my career and know it like the back of my hand, but have been hearing such good things about Premiere Pro I decided to try it out and see if I'm ready to make the switch.
Unfortunately, the past few days I haven't been able to get much work done, as I keep getting this "serious error" that requires PP to shut down. I've tried doing a complete re-install to no avail. I've swapped around how much RAM the program is using and am still getting this error. Does anyone have any suggestions? The program is completely up to date, as well. I've attached an image of the error below. At first, it seemed to be happening the most frequently when color correcting, but just now it happened simply moving through my timeline. And again when adding a transition. Seemingly simple tasks.
I'm on a MacBook Pro Retina, late 2012, 2.7GHz Intel Core i7, 16GB RAM, running OS 10.9.5. Haven't upgraded to Yosemite as I've heard FCP will no longer work and the company I work for still relies heavily on it.
Thanks in advance!
Nick

While you may get some help here on the forum, the best way to get a handle on non-specific crashes such as this is to contact Technical Support: Contact Customer Care. Be sure to ask to be put in the Video Queue so that you are assisted by an agent with deep knowledge of the video apps.
If you want to try some troubleshooting on your own first, I'd start by clearing the following, in this order:
preferences, which are in the "Profile-<username>" folder here: Documents\Adobe\Premiere Pro\7.0. With PPro close, rename the Profile-<username> folder. Then launch PPRO. The app will create a fresh copy of the preferences file and other files that record custom settings.
cache files: Macintosh HD ▸ Users ▸ <Username> ▸ Library ▸ Application Support ▸ Adobe ▸ Common. Delete the folders "Media Cache" and "Media Cache Files."
the render preview files. By default, these are saved to the same folder as the project, in a folder named "Adobe Premiere Pro Preview Files"
And if you want to pursue more assistance here, please provide more info, as spelled out here: FAQ: What information should I provide when asking a question on this forum?
If the Crash Reporter dialog comes up afterward, please click the Information link, post the contents to a file on DropBox or the like, and include a link to it.

Serious Error - NOTHING is working

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