Serious error when Exporting to Media Encoder Premier Pro CS4

Hi I have a 64 bit HP7900 16 GB memory and Vista Home premium edition
I have taken the automatic upgrades and it has completely screwed over my Premier Pro CS4 making it unusable.
I decided to co back to version 4 and installed everything again.
Now I cant export to Media Encodet.
All my driver are up to date and I am using scratch disks.
Error message enclose.
My business is now shout down can anyone please urgently help me
Thanks
Nick

A number of people have been bitten by an update bug. When updating to 4.1 some have been reverted to trial status, losing all MPEG capabilities. Mostly this is caused by having had a trial version earlier or a faulty installation to start with. The only workable solution is to completely uninstall, run the Clean Script utility 2 or 3 times, reinstall and then reapply the updates. Cumbersome and time consuming, but the only solution.
Look in the Adobe KB for info on the Clean Script CS4 utility.

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Again apologies in advance for the beginner's question.
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Sorry about that. Yes, it's probably a hardware problem. Here's my system:
win 8, 64 bit
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Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

Can't export to tape on Premier Pro CS4 Extended

When I attempt to export to tape from Premier Pro CS4 Extended, version 4.1.0, to a DV Cam, the tape rolls and records (with device control) but I get no video or audio.
I have:
-selected the timeline for the sequence
-the work area bar is over the entire sequence
-I’ve made sure the tape is record enabled
-I have tried two DV cameras, and three fire wire cords
-I am able to capture video into the computer using all of the above
-I’ve tried moving my project from my external hard drive to my internal one
Still no export…….
Any ideas why?
-I am using a Dell computer with:
            - Windows XP Professional 2002 Service pack 3
            - Intel[R] Core [TM]2 Quad CPU
            -Q9450 @ 2.66JHz
            -2/66 GHz, 3.25 GB of RAM
            -Physical Address Extension
            -Unfortunately I can not find the name of my video card but this computer was built specifically to edit video so I am sure it has one.

Make sure External Device under Export is enabled in the Playback Settings of the Program monitor.
See the picture below.

Premiere Pro CC - error on export through media encoder.

Hi,
I recently upgraded to Premiere pro CC. Everytime I try to export through media encoder the exports errors right at the end of the render.
It keeps prompting . Error - Disk Full. Thng is that I have 339 gig Available on the destination drive.
- I Cleared the disk cash.
- all the footage is Canon 5d Mk3 footage 1920x1080
- I've tried rendering H264 and mpeg2 footage .... It all errors at 99% stage
screen shot....
- adobe ... please help,
Duncan.

OK, So to be more specific it's hanging when I send it to Media Encoder Queue. I was just able to just do a direct export.
I found the article on permissions and that was not the issue.
I've made no changes to hardware and have done three projects with the same codecs, type footage, duration (1 hour range) with no problems.

CS3 exporting drop outs and red screen flashes when exporting via Media Encoder

Hi forum
I have been using Premiere Pro CS3 for a long time on my dual core PC with no issues. Suddenly, I am now getting a major issue i MUST get sorted asap for a client is waiting for the final video.
It is a HDV (1080i, 25fps) project/timeline. An 8 minute video has been put together in this and every time I try to export as either MPEG2 (Blu Ray) or WMV, I am getting pixelation in certain places usually around certain cuts, or horrible red blocky pixels filling up the screen for a second or two. They seem to come always at the same point. They don't happen when i render the timeline or show up when playing the edit itself in the timeline - just when i playback the exported video in premiere or in Windows Media Player.
To try a workaround I exported the whole video as high quality MPEG2 (blu ray - 30mbps), which I brought into a new sequence, then I exported small sections where this problem was happening as Uncompressed Microsoft AVI and called them "patch 1", "patch 2" etc. and brought them back in and overlayed over where the problems were occuring. The short Uncompressed AVI patches seem to have exported with no glitches, so theoretically I thought I had a clean good timeline in my new sequence made up of the MPEG 2 video overlayed in the dodgy places with uncompressed AVI "patches". However, trying to export a new MPEG 2 master from this has created the same problems, in the same places!!! Still drop outs and still those horrid red flashes filling the screen. Not always as bad, and some places where there were problems are ok, but I am still left with most of the problems still there.
I am now trying to export the whole video as an AVI uncompessed but dont know if this will work and will take a very long time.
I do have Saphire plugins, but they are not being used in this new sequence so therefore could that be a possible problem? I thought perhaps it was the brightness/contrast filter etc so removed that from some of the problem areas, and it helped on some of them, but not on others, so not sure its anything to do with my plug in or filters.
Any help would be greatly appreciated.
thanks, James

This topic is about a year old, but I thought I would reply because I just experienced this problem very recently and stumbled upon an easy solution.
Problem: When using Adobe Media Encoder to create an HD or .m2v video file, a bright red screen will flash followed by a mashup of red blocks/pixels somewhere within the file you've just encoded. This phenomenon lasts for exactly 10 frames before clearing up. Most likely, you won't see this problem until you import the encoded file into Adobe Encore. It shows up on the timeline, the preview monitor and the DVD itself. It occurs on edits that the system reads as being corrupt or when a flash bulb goes off from a still camera. Both instances make the encoding process go haywire.
Solution: Encode your HD or .m2v file with CBR (1-pass) bitrate encoding rather than VBR (2-pass). Don't worry about losing any quality in your video or creating unnecessarily large file sizes with your new renders. I guarantee you won't see much of a difference, if any. I can't explain why this solution works. It just does.
Hope this helps you as much as it did me.

Problem with interlacing when exporting with Media Encoder CS 5.5

It seems that when exporting a Video with interlacing in Premiere 5.5 with Media Encoder 5.5, the exported video is still interlaced although it is rendered with progressive settings. When rendering with the same settings through Premiere 5.5 without Media Encoder 5.5 (Button "Export") it is correct and progressive.
I tried this with H264 and MPEG2. Anyone experiencing this problem too?
Thanx!

Were the field interpretted correctly in the first place? Even if you think they are, try reversing them. I've just been through hell doing something similar with a mishmash of client material from around the world.
In some instances I switched field order (In the File>Modify) although it didn't seem logical. In others, I used AE CS5.5 to added the Reduce Interlace Flicker filter.

Critical error when exporting

Hi. I have a new Macbook Pro and am running Pro Premiere on the Creative Cloud for the first time. Each time that I go to file - export - movie, i get this message: "Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project".
I am desperate need to get some technical support regarding this, and this forum was the only place that I could find. Can anyone help me work through this?
Thanks!

OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

Unknown error when exporting 32-bit 5.1 wav audio

I get the ever useful "Unknown error" when exporting the audio from Premiere Pro CS6 to a 32-bit, 5.1 channel uncompressed WAV file most of the time. I was able to get it to work just fine by pasting the audio to a new project, but that isn't working anymore. I get the same error when I change it to 24-bit audio. However, when I change to 16-bit sound it works fine.
First, is there a real audible difference between 16- and 32-bit when it's all going through a WAV to AC3 converter? The AC3 files get dumped into Encore as the audio track so that I can get 5.1 sound on blu-rays instead of Encore re-encoding things.
Second, what would cause it suddenly not work, and how can I get it working again?

That error can happen for many reasons...one of the reasons that I occassionaly get it is because I try exporting a movie to an external drive that has been formated in the old FAT32 instead of the NTSF standard. FAT32 only allows for file sizes up to 2 gigs. And as soon as it reaches that...I would get that error. I don't know if that is why you are getting that error...but it would be easy to check. 1) are you generating a file that is over 2 gigs? 2) is your drive that you are exporting to FAT 32 (just right click the drive in My Computer and select "properties" then just look for what it says next to "file system".

Premiere freezes when sending to Media Encoder Queue

Hey guys,
This issue is on all of our computers (Mac Pros and 27" iMacs) and happens on 40% of attempted exports through Media Encoder.
Here's our new workflow:
- Export TImeline (Command + M)
- Send to Media Encoder (Queue button)
- Media Encoder Opens and Premiere gets hung on "Preparing Data for Export" dialogue
- Force Quit Premiere and get a dialogue that "There has been a serious error and Premiere needs to close"
- Reopen Premiere and try again – usually get a clean export (or two on a good day) before it craps out again
We've sort of gotten used to it but I'm wondering – anyone else having this issue? It's getting annoying (and embarrassing when you're in a client session).
Doesn't matter what timeline setting or what's on the timeline. Also doesn't matter what version of either program.

I am having the same problem (see Premiere now freezes on Media Encoder Queue)
I am on 2014.1 of both programs (8.1.0 on premiere, 8.1.0.122 of AME). I know an update just came out today, but it seems to be just a RAW photo update.
Mine hangs when premiere is "Preparing Media for Export..." It launches AME and AME boots up fine... so from where I sit, it looks like a Premiere problem as it's compiling the project file to export.
Neither "import natively / non natively" or GPU acceleration help. However, I wouldn't expect them to, given this seems to be a premiere problem, not an AME problem.
That thread does not apply re: nView.
R

Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Pro CC not queuing exports into Media Encoder CC

I try to make this simple...
standard export from PP CC to ME CC
File -> export -> media, then hit queue.
Media encoder opens and just sits there. Left it for hours to see if anything would ever happen, and nothing ever did.
I've restarted the programs and machine dozens of times and that does nothing.
I can still export from PP CC.
I have no CS6 products left on my box.
I also tried to open the project from Media Encoder and load the sequence that way with no luck.
Thanks for the help!
On a Mac Pro
Premiere version 7.0.1
Media Encoder version 7.0.1.58
Adobe Creative Cloud for Teams Member (so it's licenced and updated to the fullest)

rforgaard wrote:
I had this exact same problem, and I figured out the solution in my case. I know the original problem report is ancient, but there are recent replies, so I am adding my solution here. I spent untold hours figuring this out, so hopefully this will save someone else some time.
There can be other causes to this problem, I'm sure. I'm just telling you about what fixed this problem for me.
Just to clarify, here is the symptom: Running Windows 8.1. Standard export from Premiere Pro CC 2014.2 to Media Encoder CC 2014.2, using File -> Export -> click Queue. Media Encoder opens and just sits there. Premiere Pro is hung and has to be forcibly terminated.
I spent countless hours on this. I thought I had messed up my computer's configuration somehow, so (believe it or not) I re-installed Windows on a freshly formatted hard disk, re-installed Creative Suite, same problem. (I can't believe I wasted all that time; I feel like a dummy.)
I finally narrowed it down to a very simple test case with a very tiny one-clip sequence that is less than one second long. Same problem.
It turned out to be a problem in the Premiere Pro project file itself. I suspect that a small file corruption somehow snuck into the project file, that was completely invisible. In that clip in my project, if I removed the "Vocal Enhancer" effect, the problem with exporting to Media Encoder went away. If I then re-added the very same "Vocal Enhancer" effect, the problem was still gone. It must be some small corruption in the ".prproj" file that went away when I removed the "Vocal Enhancer" effect and re-added it again.
NOTE: I DON'T think that there is some kind of bug with the "Vocal Enhancer" effect. I don't think this problem has anything to do with "Vocal Enhancer" per se. It is just some kind of small generic corruption in the project file. When Premiere Pro tries to export that sequence to Media Encoder, the problem occurs. It was just a coincidence in my case that removing and re-adding the "Vocal Enhancer" effect made the problem go away.
BOTTOM LINE: If you find that you have this bug where Premiere Pro hangs when exporting to the Media Encoder queue, try the following: Create a brand new project with a single clip in it, and export it to the Media Encoder queue. If that works, you know that it is not a problem with Premiere Pro in general; it's a problem in your specific project file. Once you've made this determination, make a copy of your original project file, and remove clips from the project until the problem goes away. Keep narrowing it down until you find the clip(s) that are the issue. Then, try removing and re-adding any effects on those clips, or even removing and re-adding the clips themselves, to fix the problem. Eventually, by removing and re-adding a specific effect or clip to your project, the problem will vanish (hopefully). It's just a matter of narrowing down which half of your project the problem occurs in, then which half of that half, etc., until you have it narrowed down to one clip or group of clips that need to be removed and re-added.
Having said all this, it is a bug that ideally should be fixed so someone else doesn't spend untold hours trying to figure out the problem. To that end, I create a tiny ZIP file that just has project file and the single media clip needed to reproduce the problem, along with a small description "READ ME.txt" file that explains the very simple steps to reproduce the problem. I have submitted this as a bug report to Adobe using their official online bug report form at www.adobe.com/cfusion/mmform/index.cfm?name=wishform along with a link to the ZIP file so they can download and reproduce the problem.
If anyone else is curious about reproducing this same bug, you can also download the small ZIP file if you want to. I guarantee it doesn't have any viruses or anything - it's just two small files to reproduce the problem. To download the ZIP file containing that project file, media file, and "READ ME.txt" file, you can get it at www.forgaard.com/files/PremiereProBug.zip.
I hope this saves someone some time. This one sucked up a zillion hours of me chasing apparitions.
I was having a problem with exporting a sequence to AME. PPro would freeze and I would have to force the program to close. This was on a project where I was just running out a bunch of interview clips for the director to look at. One of them had a audio effect (DeHummer) on it, and it was the one that was giving me troubles. I selected the audio and right clicked then "Render and Replace" then it would export to AME with no issue. Thank you for your well written response to this thread. While it may not have fixed the OP's issue, it did help with mine....
Thanks,
Phil

Exporting to Media Encoder crashes Premiere Pro CC 2014

Greetings,
I am experiencing a problem with premiere off and on. Right now it is an on problem. When I am exporting from Premiere Pro CC (and CC 2014) it will intermittently crash Premiere. I have tried this with several different audio and video formats (AVI [Lagarith and uncompressed], WAV, H.264, MPG2, AAC, etc). At the moment, every time I go to export to queue it locks up and hangs on the "Preparing data for export..." Media Encoder Launches and then it just freezes. I get "Problem Even Name: AppHangB1" over and over. Sometimes a full restart will fix this temporarily and sometimes it goes away for a long while. I managed to get a few sequences exported and then it just kept freezing on every PP CC restart.
Here are my system specs:
Premiere Pro CC (up to date)
Win 7 64bit (up to date)
i7 970
24GB Ram
NVIDIA 470GTX (driver up to date)
3 x 1.5TB internal
4TB internal
3TB internal
12TB RAID 5 via USB 3.0
USB 2.0 and 3.0 drives
FireWire audio device (M-AUDIO FireWire1814)... although, I am not using it for playback. It is connected.
Footage is from C100 H.264 .MTS, H.264.mov from 7D, and H.264 .MOV from iPhone.
All stock video plugins with a few third party audio plugs.
This problem happens with and without third party plugs, but it happens that this project uses them.
I have chatted with Adobe help twice about the matter and nothing has come of it. Log out, log in = same. Restart = same (sometimes), create new user account = same, and so on. The only thing I haven't done is completely re-install premiere, which seems a bit overkill. One of the reps said he would get back to me in a few days after he watched the issue via screen share. Never heard back.
I get the sense that this has something to do with PProHeadless.exe not launching or not running properly. When the crash happens on a fresh restart of PP CC 2014 PProHeadless is not running. I can start PProHeadless and it will send sequence to media encoder. When I try to export another sequence from the same project it crashes and I see another instance of PProHeadless launched.
Also, once the projects are exported to Media Encoder, I can encode them to any format with no problem. The problem is getting the sequences there!
Is there anything that I am overlooking here?
Thanks for the help!

Hi
Premiere pro cc 2014 8.0.1 (21) build
Encoder CC 2014 8.0.1.48
I use CC for Teams so it updates all the time.
Again when I tried to use it today by letting premiere open it by sending an output into Queue it crashed both Encoder and Premiere.
In order to shut down Encoder and Premiere I had to go into Task Manager and "End Process Tree" on everything adobe I could find because just ending Encoder did not work it would not close. I remembered that years ago when Premiere would crash we had to end a photoshop process. I found photoshop open even though it was not "alive" on my task bar. I had used it yesterday but had closed it. I also had to close dynamiclinkmanager.exe *32 as well as one of the three Adobe CDF Helper.exe*32. They popped back on but Encode closed and then I got a message that Premiere needed to close and did when I clicked the button to let it close.
After all this I re-opened Encoder by itself and checked the Preferences finding that Import Sequences Natively option was again checked.
By the way for me, "Launch AME manually, then drag the sequence from PPro's Project panel to AME's Queue (or to a preset in the Preset Browser). That uses a different code path than the File>Export>Media workflow." won't work most of the time because I do live events of panel interviews that may run 2 or more hours. I need to break them down to chapters for the web
Also I know this isn't part of this problem but I and many others would still love dynamiclink to work to Encore because the DVD is not dead yet. The current work path is a drag.
Looks like some programers and engineers have some work to do.
Thanks
Dennis
My computer:
Self built PC windows 7 Professional 64 bit Build 7601 SP 1 I use auto update so it is up to date.
ASUS P6x58D Premium Motherboard
Intel (R) Core i7 930 @ 2.80 Ghz
Installed Memory 12 GB
NVIDIA GeForce 9500 GT
NVIDIA GeForce GTX 580
2 Apple Monitors and a HP full HD Monitor
With a BlackMagic Intensity Pro Capture Card

Clips exported with Media Encoder from AE are choppy (CS6)

Hi!
I'm using Media Encoder (6.0.3.1) to export clips from AE (11.0.4.2) so that I can work with them in PPro (6.0.5).
In Media Encoder I go to add AE composition and I've tried the YouTube HD 1080p 25 and the Broadcast HD 1080p 25 presets (the latter creates a much bigger file but I don't think the file size is the issue - for example, the biggest clip of approx. 1 mintute is 276MB).
The curious thing is that most of the clips that are exported are fine, i.e. they play back fine - the problem is that some of the clips go slow or choppy towards the end of the clip. So the last couple of seconds will be choppy. It basically looks like the frame rate isn't quite right.
Once exported from Media Encoder, I import them into PPro to do some more work - the problem with the clips is apparent when I play the original file in VLC (for example) or in PPro. So it seems like the problem occurs during the export from AE. When I export the video containing the AE clips from PPro the problem is obviously still there (wishful thinking on my part). I use AE just for keying and making some basic titles, nothing massively complex.
I had some problems with RAM preview in AE before, in other words, it wasn't playing the clips back in realtime and the exported clips with the problem look exactly like that (i.e. looks like the frame rate isn't right). I deactivated Enable Disk Cache in AE (Multiprocessing was already deactivated) and now I can play back clips ok in AE using RAM preview - even the ones that go choppy towards the end when they are exported with Media Encoder play back fine in AE.
Could Media Encoder be going back to some previous render files saved somewhere on my system and could that cause some of the exported clips to go choppy?
I'm new to Adobe so I'm just guessing here and I don't want to go about and delete stuff that might not have anything to do with this problem. As I've adopted the computer I'm working on from my predecessor and it's had several users since, the system is a bit of a mess and there are files all over the place. Empting the Disk Cache doesn't actually delete anything for example.
I'm really stuck here because I can't finish the projects I started working on with AE.... I would appreciate someone's input!
Many thanks in advance!
My system specs:
Intel Core i7-3930K, 3.20GHz, 16GB RAM, 64-bit operating system, GeForce GTX 680, Windows 7, Creative Suite CS6
Before using Media Encoder to export clips from AE I was just relying on Dynamic Link between AE and PPro by the way and that made all of the clips choppy for the whole duration (this was before I solved the RAM preview problem and I haven't checked if a working RAM preview would make a difference to dynamic link). So Media Encoder nearly solved the problem. I posted this original problem on creativecow (http://forums.creativecow.net/thread/2/1045810) but no one has gotten back to me about the new issue unfortunately.

Thanks for your reply!
I tried using Quicktime with PNG and it created a big file (1.18GB for a 1 minute long clip) that doesn't play back nicely in PPro unfortunately. But I then tried rendering the clip using a lossy format, H.264, in AE and it's playing back ok in PPro! I will just do that for the rest of the clips and hope that this is finally resolved. Many thanks for the tip!
Out of curisoty, do you know what might be causing the problem when I use Media Encoder?

I'm using CS6 Design Web & Prem. When I use Media Encoder to convert WMV file to FLV the top portio

Hi,
I'm using CS6 Design Web & Prem. When I use Media Encoder to convert WMV file to FLV the top portion of the video is not visible. How can I fix the issue?
Thanks!

It's a Windows Update bug:
WMV files corrupted on import or export
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Serious error when Exporting to Media Encoder Premier Pro CS4

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