Serious issues updating ipad to 6.1.2

No problems updating iphone 5 and the mini ipad however my other ipad has caused the pop up error message of -1 and I am unable to do anything!!!!  I was offered restore but am also unable to do this.  cannot move beyond the connect to itunes visual Sounds serious huh ???!!!

I eneded up turning it off and leaving it for half an hour, turned it back on, the connect to itunes motif came up, as it had been when I shut it down, On connection it went successfully to restore mode and all was good and straightforward from there !!
Good luck...hope it works for you

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